• Movie Studio

  17 answers, most recent on 4/7/2024

  RE: error exporting any MVP projects to video (like AV1 etc)
  @me_again @AAProds @CubeAce thank you for your answers. Weird problem , but solved. Some restarts of Magix did the trick. Error message was initwriter (). Happened later on another time. Seems to be some bug in the software. Now exporting in AV1 :-)
• Off topic

  160 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Rafa-Marciniak Hi If you know the error in your email address when you purchased Video Deluxe, login to your account through the magix website here, the icon, is top right of the home page, using the incorrect email address and password used at
• Movie Studio

  4 answers, most recent on 10/13/2022

  [Solved] "Failed to launch help"
  New install of Movie Studio 2023. v.22.0.3-152 (UDP3). On Windows 10. Selecting "Help" in the help menu produces the error "Failed to launch help" which is not as helpful as I hoped it would be!  
• ACID

  52 answers, most recent on 2/20/2025

  RE: Frequently Asked Questions
  If there is a previous post on this issue, please share. There was one posting regarding Error 12037 from Valerie.Farmer. It may apply to my setup as well. I have older Sony software registered with MAGIX (Acid Music Studio 8.0, Sound Forge Audio,
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  @BrenyC Hi Try the following: In a new project, import several still images onto the timeline and add a stereo mp3 audio file, trim to the same length as the images if necessary. Export the timeline using the, Video as MPEG-4, ensuring the h.264
• Photo & Graphic Designer

  One answer, on 6/9/2024

  RE: Changed Computer hardware & win os from windows 10 to 11 & now
  @Magoo Welcome to the Magix user to user forums and apologies that you have, so far, received no replies to your post. It would seem there is some sort of error in the installation of PGD 17 on your new computer, an error which also apparently
• Music Maker

  2 answers, most recent on 3/15/2026

  RE: I installed Music Maker 2014 in new computer.
  @TERRY-BEACH Hi Error code -10  means the program online connection had an error, or was dropped/interupted. Assuming the new computer is running Windows 11. If the serial number begins with P2- then this may be the issue, the P2- serial numbers
• ACID

  13 answers, most recent on 12/31/2024

  RE: My Acid 11 Error code 14
  @Gunter-Bubleit What doesn't work? Are you getting an message entering your serial number in the website above? Are you getting a different installer than Acid 11? If you only get a Vegas Installer then you have the wrong serial number, like the
• SOUND FORGE

  38 answers, most recent on 12/23/2023

  RE: Unable to save project in any format other than .SFAS
  Hi Rraud,I've attempted to open a new project and save it to a different format initially but I'm still getting the same error message as before. I have also attempted to "Render As" both on a new project and an existing one I had already saved, and
• ACID

  6 answers, most recent on 6/10/2025

  error saying my activation code is incorrect never switched it
  out of the blue I'm opening a file from OneDrive to acid n I'm getting booted out w message saying activation code entered incorrect. Contact support I haven't entered a code in years wth
• Movie Studio

  2 answers, most recent on 2/14/2026

  Audio problem with Magix MEP 2015 plus
  I have lots of footage using HD camera with 5.1 surround sound in AC-3 format. I used to edit this with no problems, until I got a new PC with Window 11 and reinstalled MEP 2015. When I try to load this footage to the timeline it says I need a free
• Movie Studio

  6 answers, most recent on 5/30/2025

  RE: Cannot get to Activation
  @Kat-Rhein As @johnebaker explained, the Computer ID is required only if you are trying to activate your software "off-line", i.e., you are attempting this whilst the computer with this software is NOT connected to the internet. This ID cannot be
• ACID

  15 answers, most recent on 12/19/2024

  RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
  @Forever-Season Ok. Maybe a plugin crashes the scan. There are audio_plugin_scan_server exe files in the Acid program folder. Maybe move them temporarily to another location. If I remember it correctly Acid will then throw an error message and not
• Samplitude

  21 answers, most recent on 6/20/2024

  [Solved] Change of Vita Directory: installing Samplitude from scratch?
  I'm about to upgrade my old (and very stable) Samplitude Music Studio to the new 2023-version. But at the same time I want to get rid of having my Magix VSTinstruments (obligatory?) installed on my (near full SSD) C-disk (the well known
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Please don't install codec packs. To my knowledge this interferes with the codecs that come with Sound Forge or other multimedia software. For example, there are a lot of talks in this forum where codec packs were the culprit in errors
• SOUND FORGE

  3 answers, most recent on 9/12/2022

  [Solved] Sound Forge Pro 13 for Windows... initialization error code: -59
  After 2.5 years of use, I now get this  initialization error code: -59 message... and cannot open the program. I'm wondering if someone can provide a solution to resolve? I moved from US to the Philippines 2 years ago if this makes any
• Other products

  One answer, on 1/15/2024

  [Closed] Check & Tuning Registration
  Vegas Movie Studio 16 download included Check & Tuning. The SN provided does not work with the registration, error -14...SN already used.
• Movie Studio

  2 answers, most recent on 10/24/2023

  Error in uploading data
  Hi   When I open a project I save in movie studio 2024, it comes up with a error message saying it can only open 8 out off 15 files does anybody know why?
• Movie Studio

  2 answers, most recent on 7/1/2024

  RE: error in module vcruntime 140.dll
  @Anastasios-Skaramagkas Hi . . . . error in module vcruntime 140.dll . . . . This error can be caused by several issues, however try the following: See this tutorial for how to run a system check, do only steps 4 - 11. If that does not fix the
• SOUND FORGE

  13 answers, most recent on 11/1/2023

  RE: Device is not available.
  takes me to a page 404 error
• Movie Studio

  12 answers, most recent on 3/26/2024

  RE: Is there a way to download any bug fixes for Movie Studio 2023?
  @Fred-Hoeser Hi Version 22.0.3.172 is the last update for MMS 2023, so no further updates. What issue are you having, please quote error messages in full? John EBForum Moderator
• SOUND FORGE

  4 answers, most recent on 4/11/2025

  RE: Audio Studio 17- Opens on Win 11 Home, But Not Win 11 Pro
  So.. Sound Forge does not open at all? Were there any issues installing it? Are there any error messages? Do you have the subscription version of the perpetual version.I do not recall other reports of this behavior so you might first try resetting
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Hi Jak . . . . why it would say there are effects active when they’re not . . . . The main cause of Smart Copy not working is generally effects. and/or different parameters for the source and export, however Smart Copy is not smart
• Movie Edit Now

  16 answers, most recent on 10/22/2024

  Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14
  Hello, I have been having an annoying problem with MAGIX Movie Edit Pro 14 software after reinstalling it onto my laptop after years of not using it or having it on any of my computers. The issue is that when I record with OBS screen recorder and