• Music Maker

  22 answers, most recent on 4/26/2021

  Well this is a first, from upgrading many, many times already
  So I've been upgrading Music Maker for years now, but for some reason, this year's upgrade to 2021 premium is all acting strange. so after trying now 4 times I give up. it says to put in my 2021 premium key code so I put it in hit the activate and
• ACID

  39 answers, most recent on 4/12/2023

  RE: Acid Pro 10.5 upgrade ?
  @William-Reed Well This is news a day late and a dollar short. I spent $79.00 on an upgrade I didn't need and now I don't have any running software. And I am supposed to remove all instances of Visual C++ 2013 that other software on my computer use,
• Other products

  3 answers, most recent on 4/22/2021

  RE: No folder thumbnails
  You can see the issue here. Also, some have 4 thumbs, others 3, 2, 1 and none. Irrespective of how many pictures are in the folder.
• Music Maker

  No answers, created on 4/20/2021

  RE-INSTALLING ON NEW COMPUTER
  Hi, I have had to reinstall Music Maker Premium (2017) on my new computer. I have been able to upload all of the soundpools except for one of the purchased packages Metal- Elysium. I have transferred all the associated files, but I cannot work out
• Other products

  One answer, on 4/20/2021

  Products purchased not showing after email changed
  I had no access to old email address when I changed it to a new email address. Now none of my software bought shows. I need to talk to someone. Magix support email and phone number (US) not found. Even online chat would be nice. I need someone to
• ACID

  21 answers, most recent on 10/21/2022

  RE: "Acid Pro 10.0 has stopped working"
  Since installing the latest update a few weeks ago, I can't open any projects made in ACID Pro 10 by double-clicking on the "acd.zip" file. Today I have dedicated some time to figure out why this is the case and having read this thread, I tried
• Video Pro X

  36 answers, most recent on 4/26/2021

  RE: Can't play HEVC (hvc1) files in Video Pro X?
  @wkuk Hi . . . .  import this file to VPX it tells me that I need to buy an All Intra Codec, why? . . . . Some codecs are licensed by third party manufacturers hence the fee for the AVI Intra codec - it is stated on the systems requirement page for
• Movie Studio

  34 answers, most recent on 4/16/2021

  RE: RGB Colour Identification in Raw Clip
  @johnebaker Hi John, Cloning - copying a selected area to another. Is this not what we are doing? The clone is the copy that is affected by the mask, with the copy just being moved so that the new area is within the mask. I find the method in the
• Movie Studio

  One answer, on 4/11/2021

  [Closed] Disappointed with 17
  Just upgraded (or so I thought) to v17 of Movie Maker and have lost all ability to transfer audio with video. I'm grabbing vid off a DVD via .vob files and NONE of the audio transfers anymore. I have several projects to clear soon and the software
• Other products

  8 answers, most recent on 8/26/2023

  RE: Updates
  @Michael-Alley Welcome to the Magix user to user forums. The latest version of PM is 13.1.1.12. There have been no updates recently. However, I don't remember there being any purchased "Update Service" for the app. Magix' policy is that the initial
• Music Maker

  2 answers, most recent on 4/10/2021

  RE: Export MIDI generates bad file - is there a fix?
  The Event list shows only the NoteOn and NoteOff events (no pedal on this track) - none of the track events that are in the file
• Movie Studio

  11 answers, most recent on 4/10/2021

  RE: MEP Crash
  @CubeAce @emmrecs The i7 4770 version has onboard HD4600. See link here @pitson could you recheck your Pc specs please. Forum Moderator  
• SOUND FORGE

  2 answers, most recent on 4/6/2021

  Sound Forge Issue + Potential to run SF on new M1 Mac Mini
  Hello, Two part question/recommendation. I'm a consultant working with a broadcast client who uses Sound Forge 9 on an older PC. Every few months my client calls me with an emergency. She needs to record her show, but SF seams to not be working as
• Music Maker

  7 answers, most recent on 4/4/2021

  RE: Import external MIDI files
  @Michael-Smith7480 I think your reference to more tools in instruments actually refers to MM. Is that correct? @johnebaker, in and of itself Reaper has no instruments, or rather, it can use any standard VSTi on the host computer but actually
• ACID

  4 answers, most recent on 4/3/2021

  RE: Acid Pro Upgrade activation and email prompt
  Same thing happened to me. Absolutely zero help from Acid support. They only sent me my serial after i had to email support mulitple times as I didnt get it after purchase, which was ridiculous. Then it says account registered to another email!!!
• SOUND FORGE

  6 answers, most recent on 4/4/2021

  RE: Ozone 9 Advanced EQ stalls for 19 seconds when opening on SFP14
  I have the same problem. Every Ozone 9 plug-in module takes anywhere from 18-23 seconds (I've timed each module) to load, with an additional 10-12 seconds after applying an effect before processing begins. This problem is isolated to Ozone 9's
• Movie Studio

  37 answers, most recent on 6/7/2021

  RE: 3D Lock up
  @jdonnel5 @johnebaker @emmrecs What was used to record the source files? If you can download the program MediaInfo and use it to show the embedded data from the video clip or clips using the Text View from the files and we can look to see if there
• ACID

  16 answers, most recent on 6/25/2024

  RE: Acid Pro 10 can't install Microsoft Visual C++ 2013(x64)- won't update
  I uninstalled all versions of the 2013 redistributable (x64) and then installed Acid and it worked. The instructions are from this
• Movie Studio

  3 answers, most recent on 3/29/2021

  Compatibility Check
  I would like to suggest to Magix in the future that they include a compatibility function prior to or during download of their products. None of the up date versions in advertisements listed that were viewed listed the minimum system requirements
• Music Maker

  20 answers, most recent on 3/29/2021

  RE: [Closed] musicmaker loading error
  This Music maker is a great idea, but it's super laggy. I tried reinstalling the app, restarting my computer, but whenever I set an output device in the audio/midi WASAPI driver, it automatically resets to none. This error completely ruined my
• SOUND FORGE

  8 answers, most recent on 3/27/2021

  RE: Getting Skype Audio in decent shape with SFP?
  I would EQ the file to attenuate the high frequencies a few dBs or so, (2 or 3khz and up), maybe a de-esser as well to smooth the harshness.Attenuating the room's acoustic reflections is another problem altogether. Sound Forge AS or Pro does not
• Movie Studio

  One answer, on 3/24/2021

  Enable fast forward/rewind in DVD creation
  I've created a DVD using the DVD feature in Movie Edit Pro 2021 and when I went to play it back on the Xbox One S I keep getting a red "Not Allowed" symbol when trying to fast forward or rewind the video.I did try and search for an answer to this
• Other products

  8 answers, most recent on 3/24/2021

  RE: Unable to complete installation without getting error message.
  1. Windows update is having trouble completing an update all this time I have been trying to install Magix Video Sound Lab 2. The Magix Video Sound Lab goes through installation almost to completion when I get the same error message that there is
• SOUND FORGE

  11 answers, most recent on 3/23/2021

  RE: Version 11 never seen before window: Sound Forge Pro Dock
  SF11 does indeed have a reset/clear cache command. http://transology.info/reset.jpg I had to rebuild my toolbars and workspace, but my keyboard shortcuts were there, just not active. Oddly, .wav files were reassigned to VLC but that was easy to fix.