• Xara Designer Pro

  26 answers, most recent on 12/21/2024

  RE: Sad update for users of the perpetual licence of Designer Pro X19
  @frameit Hello Pawel, I think your question has nothing to do with Xara Designer Pro. You have a question about a setting of your printer Hewlett-Packard HP laserJet 200 color. You should actually ask your question to Hewlett support. But you can
• SOUND FORGE

  7 answers, most recent on 6/14/2023

  [Solved] Sound Forge 16 - latest updates, mp3 encoding issues
  Good morning, forum! I've been a user of Sound Forge since v5 but, since v14, I've had constant issues with the Yamaha Steinberg ASIO and compatibility with the software. I assumed the latest issue I'm having (after approx. the last 3 updates) was
• Web Designer

  4 answers, most recent on 11/30/2023

  RE: How do I change my email address?
  I've got the same issue with my login email which needs to change, however when I try to change it i'm told the email already exists and it won't let me change it.
• Movie Studio

  11 answers, most recent on 8/19/2024

  RE: Can you use different fonts in the same text box?
  @lighthope @CubeAce You can change the colour & the font.
• Music Maker

  2 answers, most recent on 8/21/2025

  Music Recording Zero - totally screwed
  I simply cannot work out why things got so bad, but months ago I was happily recording, then everything changed. It has been weeks and weeks again before I've dared try to solve this problem of not being able to record. Now, it's even worse than
• Movie Studio

  10 answers, most recent on 10/1/2024

  RE: Customised Export but still black bars at top and bottom
  @browj2 Why not just add a movie, copy/paste to it and change the settings for the movie. John yes, one could do that. I do have different movie settings in the same project; the reason I dislike the often-used term "project settings". They are
• Movie Studio

  2 answers, most recent on 9/11/2024

  RE: 24 version Burn DVD etc.
  thanks .. I changed to a multi-menu format and that radio button screen was more readily available, so used those radio buttons for end of action .. I came from the vegas world so this is all new ways to find stuff. I will try this right click on
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Reyfox, @browj2, @Gid Hi Tony, John, Gid @MovieEditorr sent me a link to a video of what happens with the SPR effect, I am still waiting for permission to post the video clip in the forum. In essence AFAICS the issue is appearing with this set up
• Other products

  One answer, on 10/18/2024

  Email
  My subscription to your email went overdue because my card changed and I seem to have been cut off but I need this email address for work is there any way to set it back up again. i can be reached at *****,, i have had this email for more than 10
• SOUND FORGE

  6 answers, most recent on 2/5/2023

  RE: [Solved] Export Custom Graphic Fade Presets from SoundForgePro14 to Pro16 Win10
  @rraude From the Reg Entries examples you put in the reply above gave me enough info to import all the presets I made in SF Pro 14 into SF Pro 16! :-) This is what I did to make this happen with the info you provided after a little Googling and
• Movie Studio

  9 answers, most recent on 11/19/2022

  [Solved] How to remove the black bars in a vertical video
  Hi. I have a short question. How to remove the black bars in a vertical video (for example from a mobile phone) in Magix Movie Studio 2023. Is there any fast option (video effect, tempalte) to adjust the video to 16x9 proportions, to change the
• ACID

  3 answers, most recent on 6/14/2023

  RE: [Solved] Loops folder location options and ?'s
  @GRB I would put each publisher into a different folder because every publisher does it differently, but all files are basically audio files, usually in WAV file format. There is no way to recognize everything automatically. Magix Soundpool loops
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Betovalle @johnebaker @AAProds I can think of three solutions to this issue. The first is easy to implement by all of us editors of video. The other two require some programming enhancement. Instill in your personal workflow, the habit of cutting
• Samplitude

  3 answers, most recent on 8/12/2024

  RE: How to change default crossfade length?
  Thank you SP!To recap (and for other people googling it), in order to change the default crossfade length, I Double-clicked an object to open the Manager/Docker Chose its Object Editor tab within the Manager/Docker Edited the crossfade numerical
• Movie Studio

  9 answers, most recent on 3/19/2024

  RE: Current Discounted Sale Price of Movie Studio 2024 Platinum and Suite
  On the other hand Vegas Pro has not changed its prices! I think they are still dreaming!
• Xara Designer Pro

  10 answers, most recent on 5/28/2025

  RE: Will not publish my webpage
  @Brian-Koncher I think that message suggests a server error, i.e., something at the Magix "end" and so nothing that is within your power to change. You could email infoservice@magix.net and ask whether they are aware of this problem and, if so, when
• Movie Studio

  4 answers, most recent on 8/12/2024

  RE: SPEED video effect not working properly with key frames
  @johnebaker, You are a life saver! I couldn't figure out how to "turn on" the Speed keyframes until I watched your video. I never noticed this bug before since I usually have more than one effect on a clip and would naturally click on each effect in
• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: 2nd try AI Media Management in Video Deluxe
  ack on the things that could cause the video to process slowly - and I'm feeding it a day's worth of GoPro video...but if it's going to fail at the end, I would like that to happen sooner ;-) and eventually I'd like the AI to process and classify
• Audio Cleaning Lab

  25 answers, most recent on 11/4/2025

  RE: Open GL driver error
  @jamesglynn Follow the instructions on my comment above and change [QtOpenGlEngine] to QT_OPENGL=software
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I had a system crash and had to reload win 11. I have my serial numbers for samplitude pro five and for sound Forge 12.6 but the email that was used for those serial numbers. I no longer have as it was from six years ago. In 2021 I thought I
• Music Maker

  3 answers, most recent on 5/26/2025

  trying to activate MMM Premium edition
  hi there just rebooted my window 11 pc to factory setting ,now i am try ing to reinstall my MMM premium edition but MAGIX will not let me do it ,i have entered my older serial number in and filled in my email and password but no i get a box come
• Movie Studio

  25 answers, most recent on 1/19/2023

  [Solved] Hotkeys to pause at current frame vs stop and return to last cursor
  I recently upgraded from Movie Studio Platinum v16 to 2023 on Windows 10. In previous versions, during editing, I could use the space bar to pause at the current frame, updating my cursor location, or I could press the enter key to stop and return
• Movie Studio

  7 answers, most recent on 2/1/2025

  RE: Upon exporting all of my ZOOMS are black on playback
  @FF22 Hi In the Program settings, Device options, Import, Processing and Export options are all set to CPU, if they are not, set them to CPU and try exporting again. If that does not work: Which transition(s) are not exporting?  What video format,