• ACID

  2 answers, most recent on 10/3/2020

  RE: [Solved] An Error occurred while recording, system is low on memory
  hi @Mark-DeVault in acid, go to options -> preferences -> folders ensure the folders listed in there, specifically for record, actually exist, and that acid has rights to access it. By default this should point to a folder in your windows
• Photostory

  8 answers, most recent on 9/30/2020

  [Solved] Locating downloaded free templates and effects from within Photostory
  Hello, I have Photostory VR which I purchased in 2018, and Photostory Deluxe 2021 which I purchased earlier this year. I have just reinstalled both of these programs, seeking to move them to another disk partition to save space. When I installed
• Video Pro X

  3 answers, most recent on 9/25/2020

  [Solved] Couldn't get the FREE download bc MAGIX SITE had "technical issues"
  What on earth do i do now? I can't get a hold of ANYONE. No online chat, no form, nothing. I dont want to purchase the product, it was a Vegas video editing software, FREE. Couldn't let me login to acquire the free copy (and no, it wasn't a trial
• Photostory

  6 answers, most recent on 10/14/2020

  [Solved] Update has corrupted program
  Had Photostory Deluxe couple of years. Paid for update subscription but struggled getting link to latest online update (2021). Magic support emailed me the link and after using the Photostory main program looks to have disappeared, ie has been
• Photostory

  2 answers, most recent on 9/16/2020

  [Solved] Update Service
  I have ordered the Magix Photostory Update Service - which I understood would give me access to the latest software version - am I wrong? I wasn't offered a download link, except for the free Blue Filters that came with the Update Service. Sorry for
• Photostory

  5 answers, most recent on 11/3/2022

  RE: [Solved] More Collage Templates
  @caylinsey2 Hi, Did you install the extra content? See under Help, Free Download, select everything on the list. John CB
• Samplitude

  5 answers, most recent on 9/18/2020

  [Solved] bundled software doesn't work in recent upgrade
  I recently bought the samplitude music studio 2021 - the new free "full" version of vandal (included as part of the upgrade) cant be installed as the install prog displays a message telling me that there is a more recent version of the software
• Other products

  One answer, on 9/6/2020

  [Solved] Use of Soundpools in non-Magix Software (Licensing question)
  I would like to know if the use of Soundpools available from http://www.producerplanet.com are permitted in non-Magix Software. I've looked at the licences (the royalty-free Soundpools are the ones of interest to me), and there is no mention of
• Video Pro X

  31 answers, most recent on 8/29/2020

  RE: [Solved] Extremely Slow Rendering (Hardware acceleration not working?)
  @browj2@browj2 @browj2 Well spotted John. It's variable frame rate going from 47.544 to 63.830fps. I'm surprised it imported and played into VPX at all. Hi Garcia. To explain. VPX and MEP do not cope well with variable frame rate files. For best
• Music Maker

  3 answers, most recent on 8/25/2020

  [Solved] Copyright Attribution Question
  I've been reading the forums off and on for a few days, looking for an answer to a few questions, but can't quite find the answers what I'm specifically wanting to ask.   I put together some works on Music Maker using soundpools (purchased with
• Video Pro X

  7 answers, most recent on 8/21/2020

  RE: [Solved] Audio cutting out early after being exported
  @johnebaker @Daemonslayer Hi. I hope John doesn't mind me butting in. First, you will probably be better off starting the project again as settings have already been made that can't easily be undone. Second, It would be best to convert any variable
• Music Maker

  8 answers, most recent on 8/12/2021

  [Solved] External VST
  I am using the free version of Music Maker version 29.0.1.16 with 64 bit Windows 10 and have purchased the VST Support and VST Bridge feature options. I have added the directory where the VST are in but only one out of many are available in the
• Music Maker

  3 answers, most recent on 8/21/2020

  [Solved] Music Maker only exports part of song
  I just got the free version of Music Maker, installed it, updated to the latest patch, and started playing with it. I don't remember reading anything that says it was limited in how long a track it could export. I have created a track with 64 bars,
• Movie Studio

  4 answers, most recent on 8/6/2020

  [Solved] Burning DVD format
  Acer M7810 Intel(R) Core ™ i5 cpu 650 @3.20GHz Windows 10 V 1903 64bit 8GB Ram C: 52GB free of 341GB Data D: 340 free of 342GB Data E: 363free of 698GB AMD Radeon HD 5800 series Magix MEP 2019: 17.0.3.178 (UDP3) I have just finished my video
• Music Maker

  4 answers, most recent on 7/16/2020

  RE: [Solved] I bought 2020 in May and now I have to pay for the upgrade to 2021?
  @Ginny First off, the program is FREE! With Plus or Premium, you are purchasing features and presets and you get credits for instruments and soundpools, but the program itself is the same as the free version. If you purchase the new Premium 2021,
• Music Maker

  4 answers, most recent on 7/16/2020

  [Solved] I bought 2020 in May and now I have to pay for the upgrade to 2021?
  The version I have is MMM Premium 28.0.3.51 bought in May of 2020. When checking website I noticed a new 2021 version. I figured this was an upgrade which should have been free...however, they want me to buy this at the same price I paid for my
• Music Maker

  One answer, on 7/10/2020

  [Solved] Importing Soundpools from older versions
  OK... I DL'd the free version of the new Music Maker, but the soundpools from my previous version (MMM 2015) were not added - nor were the video clips (MXV files). Is there a way to add all those to the current version... or must I pay $70 for the
• Music Maker

  8 answers, most recent on 10/22/2020

  RE: [Solved] Missing Midi objects after saving
  Hi, I added the missing part in my example, then copied all the parts (midi copy) one by one into one large midi part for each track. I've reopened it twice and so far, no parts have gone missing, so I'll persevere with this technique. I've also had
• Music Maker

  2 answers, most recent on 7/4/2020

  RE: [Solved] How to gradually decrease or increase volume across multiple sections?
  @Vadym-Fomenko Hi, Do you have the free version, Plus or Premium? Which version of MMM do you have? See under Help, About. Right-click on a blank area of a track, select Display track curves, Volume. You'll get a green curve on the Arranger. Where
• Music Maker

  3 answers, most recent on 10/30/2020

  RE: [Solved] Brand New Music Maker Premium Install
  I never have to log in once after I've done it first time. I suspect it's something to do with your computer rather than Music Maker as it has happened in different versions and no one else is reporting the problem. Magix Low latency is an ASIO
• Music Maker

  One answer, on 7/2/2020

  [Solved] Did I just waste money? Upgraded to plus from the fanatical edition.
  Music Maker Fanatical edition upgraded to Music Maker Plus 2021 I bought the music maker bundle on fanatical. It was called the fanatical edition. It came with some free stuff. I decided I wanted to upgrade to Plus because I wanted an instrument and
• Video Pro X

  44 answers, most recent on 7/2/2020

  RE: [Solved] Rendering an 11 mintue video takes 8 hours +
  @CubeAce, @Scenestealer, @browj2, @johnebaker Test Results Hereby a post to detail the test results from some tests I have run with various settings. (EDIT: Added the Media Info files as @Scenestealer requested [10]). Setup Intel I7 8700k hexacore
• Movie Studio

  5 answers, most recent on 6/28/2020

  RE: [Solved] Judder on exported movies
  @Tim-Havenith Different programs may give different frame speeds. To be sure of the video's parameters you need to download a free app called MediaInfo. https://mediaarea.net/en/MediaInfo/Download Use the Tree View to see all the parameters of the
• ACID

  4 answers, most recent on 6/27/2020

  RE: [Solved] Problems when installing Acid Pro 10
  Jeff, Thanks for your reply. I hope this is all sorted now. Despite saying that it needs less than 17gb to install Acid Pro 10, the installer actually needs there to be over 60gb free to actually install. Very misleading!