• Movie Studio

  62 answers, most recent on 12/23/2020

  RE: Deadlock
  @pmikep Hi Mike . . . . Nvidia and the UHD are failing at frame 1540, . . . . I assume this is Test project 2 and is the start of the second text object scrolling right to left? Does it 'fail' if the text object is removed? John EB
• Movie Studio

  62 answers, most recent on 12/23/2020

  RE: Deadlock
  @Chrilles Hi Christian. OK. Yes I have MEP 2021 but previously ran MEP 2020 with no problems until I upgraded. I have run every version since 2018. So why have you chosen an export resolution of 1280 x 720 when your mov file is 1920 x 1280 and not
• Movie Studio

  62 answers, most recent on 12/23/2020

  RE: Deadlock
  Hi Christian. I downloaded the files and just ran Test Project.MVP. Exported to MP4 saved project. Shut down MEP 2021. The export took 12minutes 31 secs at the videos' own resolution and frame rate. Hardware acceleration is fully activated. I
• Movie Studio

  62 answers, most recent on 12/23/2020

  RE: Deadlock
  Hi Ray, I do not overclock and I have not manipulated any system files or somthing like that eighter. I prefer a stable computer! John & others: Here is a link to a zipped
• Movie Studio

  17 answers, most recent on 12/18/2020

  RE: Export Selected Range not Exporting Selected Range
  Hi Guy, Thanks for the suggestions. I downloaded the MediaInfo tool and have attached the file below. I had to provide screen shots because the system won't allow .Txt files to be attached. It shows total run time at 3:52 yet my selected range is
• Movie Studio

  17 answers, most recent on 12/18/2020

  RE: Export Selected Range not Exporting Selected Range
  @Phil-Lowder, @terrypin Hi As far as the length goes, the only cause I know of that causes the over run is a stray object object on a lower track - check by positioning the cursor at 3:51 then zoom in on the timeline down to nearly frame level and
• Video Pro X

  53 answers, most recent on 12/23/2020

  RE: VPX crashing
  @johnebaker I had deleted the version with the offending title, but I am almost certain that it was white Arial, 21 pt font scrolling right to left across the bottom of two static pics.
• Movie Studio

  62 answers, most recent on 12/23/2020

  RE: Deadlock
  Hi Ray, Unfortunately this hang is not caused by the mobile phone videos. I created a new project and I had only video clips from a pro-camera (like DSC_8509_910C39D7.MOV above) and added some .wav-files and some scrolling text.After beeing working
• SOUND FORGE

  2 answers, most recent on 12/9/2020

  RE: My Soundforge 9 is not showing up under my registered products
  You need to use the log-in info that was used when you initially registered SF-9 with SCS (Sony) and would need that info to re-activate it as well. That info was ported over to Magix in the 2016 acquisition. SF-9 can be downloaded from other
• Movie Studio

  28 answers, most recent on 12/8/2020

  RE: recommended processors, RAM, etc
  @Robert-Johnson Go to this page, scroll down and you will see the minimum specifications to enable MEP to run reasonably smoothly. We would always recommend strongly that you attempt to exceed those minima by some margin! Looking at the summary of
• Xara Designer Pro

  One answer, on 12/2/2020

  RE: desktoip icon
  @Glenn-Bryant Hi Assuming you are on Windows 10 - to put a shortcut on the Desktop the quickest way is to: Open the Windows menu Scroll down to the Xara folder and click it Right click the Web Designer link and select Pin to start this will add a
• Music Maker

  No answers, created on 12/2/2020

  Crash when project is scrolled to start position
  I updated MMM to 29.0.4.25 today letting the installation "remove previous version", and the project i was working on fine in the previous version now causes the application to crash. I can load the project. The play back marker is some 35 s into
• Movie Studio

  25 answers, most recent on 12/5/2020

  RE: Shaky Playback
  @Tracy-Thorsen Hi Tracy. Another thought. First. Check your C: drive. Go to Settings \ System \ Storage. The Drives (if you have more than one) will show up there. Tell us the size of the dive (in GBs) and how much space is on each. Then click on
• Other products

  One answer, on 12/1/2020

  [Closed] Vertical Scroll Bar
  In Vegas 15(as well as 17)......when you open the program up, the vertical scroll bar will show, then just disappear after a few seconds. Horizontal remains, and works fine. Just can't get the vertical scroll bar to reappear.
• Off topic

  48 answers, most recent on 10/13/2022

  RE: What is the phone number of Magix Customer Support?
  @Don-Petty  this time to "I need help with" and then it lists various types of supposed help, "Video", "Photo & Design", etc. But no where have I found a place where I can contact MAGIX or start a support ticket. No where. It is very easy. Just
• Video Pro X

  9 answers, most recent on 12/1/2020

  RE: GOING SO SLOWLY
  @MCK Hi. I think anyone here replying would have done the same as we see it a lot from others screen grabs. Seeing as your system is up to date the project setup should be similar to this in the display options section if it isn't already. If you
• Movie Studio

  62 answers, most recent on 12/23/2020

  RE: Deadlock
  @Chrilles Hi and welcome to the Movie Edit Pro user to user forums. First thank you for supplying all the information you could think of. That is very helpful. I run an Intel based machine but can tell you MEP (Movie Edit Pro) is at least capable of
• Movie Studio

  62 answers, most recent on 12/23/2020

  Deadlock
  I've experience problems with deadlock in Magix Movie Edit Pro Plus Version 19.0.2.49.It can happen any time when I work with the program, either I export a movie or work with editing.My current project is about 40 minutes and it often happens when
• Music Maker

  No answers, created on 11/30/2020

  How do I stop Arranger from snapping back to the top track?
  Using a large number of tracks. I have to scroll the viewing area down to see the lower tracks. The problem is that when I drag samples from the sound pool, the viewing area snaps back to the very top, making it impossible to place the sample in the
• SOUND FORGE

  9 answers, most recent on 12/15/2020

  RE: wrong serial number
  Requesting support is confusing, but do not blame the moderators who are fellow users like you. Requesting support from Magix customer service/sales1- Click on 'Support' at the top of the forum page2- Scroll down and click the "ASK SUPPORT" box on
• SOUND FORGE

  13 answers, most recent on 12/8/2020

  RE: Wrong Upgrade Price on Vegas Pro
  @Cris-Por  ... go to: https://www.vegascreativesoftware.com/us/vegas-pro/ ... and scroll down to the pricing options. Make sure that you select the Vegas Pro version you want and then highlight the upgrade pricing (its in USD). The current $149
• Movie Studio

  5 answers, most recent on 11/27/2020

  RE: Download doesn’t start
  @Stefanie-Riegler Hi Stefanie. In that case you may still experience problems when running. Open the Microsoft Settings and open Network and Internet. Find Windows Firewall second from bottom and open it. Then go to 'Allow an app through the
• Photostory

  5 answers, most recent on 11/26/2020

  RE: Transitions
  @Barbara-Martin8537 Hi . . . . I also got a message that my Hardware acceleration has been deactivated. It is not.. . . . It is being disabled because with your computer specification you do not have Hardware Acceleration available to you for
• SOUND FORGE

  One answer, on 11/26/2020

  RE: What is better and more complete?. SF 14 pro or SF suite?
  The SoundForge Pro 14 product comparison page should be of assistance: https://www.magix.com/us/music/sound-forge/sound-forge-pro/version-comparison/#c1201523 The difference between SFP 14 and AFP 14 Suite is that the Suite version has many more