Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Hi Jeff, You are right! It would seem your purchase of MEP 2021 must have been only a comparatively short time before the release of MEP 2022; hence your "free" upgrade. During 1year update service I made a few updates. One of them moved me from

Other products

One answer, on 5/12/2026

[Closed] Vegas Pro 16 & 20 continually malfunction in so many ways

I have been having global problems using Vegas Pro for years. This is both with Windows 10 and 11. It is with both Vegas Pro 16 and 20. I have reinstalled these so many times. It is both with my desktop and laptop computers which have good specs. I

Movie Studio

4 answers, most recent on 12/24/2022

RE: [Solved] Importing video clips

@William-Potter Hi William and welcome to the user to user support forums. First try changing the program settings in the device section for Import, Processing, and export all to CPU. Unfortunately your graphics card does not support Direct X 11.1

Off topic

163 answers, most recent 10 hours ago

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 Hi The email address I gave @Gr8fuldan was, and AFAIK, still is not an AI bot, and was/is the customer service contact address, not Support. How long a response will take is an unknown at this time., with all the changes last

Video Pro X

17 answers, most recent on 6/13/2025

RE: VPX 17 - project folder - transferring clip from list to timeline

@Betovalle Thanks for confirming the "Arrow button bug" using my workflow. I'm sure they will fix this error in an update. As for the Scene/take bug, you indicated that you had reported it before, did you receive any feedback from Support

Movie Studio

33 answers, most recent on 3/6/2025

RE: Odd Autosave Behavious with MS 2025 version 239

@me_again Hi Andy, If you look at my image, you'll see that the mvp and the first backup were 1,337 KB but the subsequent backups were 515. I did another save and it's now 515. Something hangs around, maybe an undo. Do you have any external drives

Off topic

One answer, on 8/24/2024

[Closed] Activation of Vegas Pro

At the time of service of my PC I activated my account on the laptop. Now I need to activate back of Vegas Pro to may main PC. How to do this?

Movie Studio

One answer, on 8/3/2024

Install in more than one device

I have a desktop and a notebook can I have Movie Studio installed on both? Software is only to be used in one at the time.

Movie Studio

7 answers, most recent on 6/10/2025

RE: Syncing 2 audio files!?!?

@nhong-xiong Sorry, I use a different editor most of the time that allows you to slip the audio wherever you want on the timeline, it doesn't lock to each frame so fine adjustment is possible, but Magix seems to be locked to the frames/grid, it's

Movie Studio

29 answers, most recent on 5/10/2025

RE: MAGIX Movie Studio 2025 Suite will not open after installing

Hi John, it worked initially and then the next time I have gone to log in it won't open, I am unable to attach the screenshot on here. I'm using windows 11 on an HP envy x360 convertible 15-ee0xxx, GMU - AMD radeon TP graphics

SOUND FORGE

9 answers, most recent on 1/21/2025

RE: Cannot get Sound Forge Audio Studio 16 to launch

I have loaded the Sound Forge Audio 17 software, that I recently bought from Amazon, onto my new Windows 11 laptop. The software says that it loaded successfully, bu I cannot get the program to launch. Every time I hit the launch button, I get a

Other products

One answer, on 7/27/2024

Unable to access Loopz Unlimited

I recently purchased MM 2025 Ultimate with Loopz Unlimited and every time I try to access it it says I need to pay. What gives here?

Music Maker

4 answers, most recent on 10/2/2022

RE: [Solved] 31.0.1.13 update patch, Windows 7 64 bit, and MM Premium 21

@Philip-J Ok, I think that was the latest version of Music Maker 2022. If it runs fine on your computer I wouldn't change it without making a complete backup first by using some kind of backup software (I personally use an older version of NovaStor

Music Maker

5 answers, most recent on 10/22/2022

[Solved] GUI Hotfix did not work for me

I decided to update to 31.0.1.13, had the loop name truncation display problem, followed the instructions in the Important Posts section, "Hotfix: GUI problems with soundpool loop table after update 31.0.1.13" and I still have the problem. Perhaps

Music Maker

22 answers, most recent on 12/2/2024

RE: Being blamed for stealing Magix Copyrights?

i see some time is passed but i still get claims from Cosmo Kidssometimes you win the YouTube claim and sometimes not. is stops the whole creativitywould like to add a kind of licence key to the youtube videos to stop this nasty behaviour

Music Maker

2 answers, most recent on 12/2/2022

[Solved] Compatibility issues between Music Maker and Komplete Kontrol

Im having some issues with Komplete Kontrol when running it through Music Maker, in Music Maker it looks like this: While in Fruity Loops it looks and runs like it should: Some Komplete instruments works just fine in Music Maker though - like

Movie Studio

6 answers, most recent on 2/3/2025

Video ending is being clipped on rendering

He's back! I have rendered the video a few times. Each time finding something to tweak. Move a title, zoom on something else. They worked. Video played fine and completely after those renderings. Now suddenly after a bit more editing, I'd

Xara Designer Pro

3 answers, most recent on 3/3/2025

RE: [Closed] Where can I download XARA designer pro app

Please can you help me have I got the correct login details for my account - I can access all of this but cannot see my invoice let me know that you this is the link I have https://www.magix.com/us/support/my-service-center/ My account is up for

SOUND FORGE

5 answers, most recent on 3/31/2025

RE: How to record live PC stream (what you hear) using Sound Forge Pro 11?

@Ben1717 What you hear - Do following: Right click on the Volume Icon in the Taskbar - Sound Settings - More Sound Settings - Recording - right click on the blank area of the tab - Show Disabled Settings - if there is an option for Stereo Mix at

Movie Studio

15 answers, most recent on 7/20/2025

RE: Playback Stutter MEP 2016 Plus

@CarpentersMate Hi Mike. That I've never tried renaming as by the time it has happened to me it has been too late. For me it has also mainly happened on revisiting a project rather than while working on it. Also my problem may not be exactly the

SOUND FORGE

4 answers, most recent on 8/16/2022

[Solved] I can't open Sound Forge 11Pro

Each time I try to open SF, I get "Soud Forge has stopped working". I send the problem report and have yet to get a response. This is what I get every time.

Movie Studio

14 answers, most recent on 3/26/2026

RE: Hardware Rendering

@johnebakerI was watching the temps. The Alienware GPU was well in to 70C, the mini PC Minisforum GPU temp was lower and so was the CPU. The rendering would be >95% GPU utilization at times, ~70C GPU temp and then when rendering collages, low and