• Off topic

  17 answers, most recent on 9/4/2017

  RE: Contacting Magix via their site
  Over 100 new photo Filters: Xara Designer Pro X14 Anniversary Edition To celebrate 10 years of design excellence with Xara Designer Pro X, we've released a special anniversary edition of the program! Version 14 is packed full of great features
• Off topic

  17 answers, most recent on 9/4/2017

  RE: Contacting Magix via their site
  Yes. that is same page. Also I must have had crrect login as when I tried to purchase my eligibility for upgrade was approved. As to the t&c, again, yes I did but could not find any reference to mb guarantee.
• Other products

  13 answers, most recent on 9/2/2017

  RE: FTP ACCESS
  Hi . . . . In theory, this should also work, but doesn't Username : Anonymous Pwd : user email address . . . . Anonymous is a specific account which has to be created by the web site administrators for specific usage. Anonymous access was a typical
• Other products

  13 answers, most recent on 9/2/2017

  RE: FTP ACCESS
  Hi . . . . they are just testing security modes aren't they and both of your fail anyway . . . . Yes they are , however in your log I cannot see whether your Filezilla installation is actually doing this, if it is not then there could be an issue
• Other products

  13 answers, most recent on 9/2/2017

  RE: FTP ACCESS
  Thanks for all the help here but tried all the above with no success - not seeing the bits in bold that you do but they are just testing security modes aren't they and both of your fail anyway. It can only be the login details that are not correct
• Other products

  13 answers, most recent on 9/2/2017

  RE: FTP ACCESS
  FYI, I've just tried connecting with a made up user name and it gives the same response so the user name I'm trying is no good either despite it working here and on the portal.... Status:    Connection established, waiting for welcome
• Movie Studio

  2 answers, most recent on 8/19/2017

  RE: Upgrade from MEP 2017 to MEP Plus
  I verified that my serial number was accepted and that you login to your magix.com during your purchase and that you are paying on is the same email as your mep17. ...I had no issues during my upgrade ..I still find the stitching hard to use ...if
• SOUND FORGE

  12 answers, most recent on 10/29/2017

  RE: Where is your support? Sound Forge Pro 3 crashing.
  Hi again. From this link: http://www.magix-audio.com/us/support/ the LOGIN button under ACID and SOUND FORGE is a dead link It isn't for me! When I clicked on your link and then attempted to log in it went straight to the page where I am asked to
• SOUND FORGE

  12 answers, most recent on 10/29/2017

  RE: Where is your support? Sound Forge Pro 3 crashing.
  I'd love to know the link you used to put in the ticket. From this link: http://www.magix-audio.com/us/support/ the LOGIN button under ACID and SOUND FORGE is a dead link. I have registered my product and do have a working login. Thanks for the help.
• Movie Studio

  4 answers, most recent on 8/10/2017

  RE: lost serialnumber
  Thanks for the explanation. However, I could not login to my account (my MAGIX account I used for the registration) because I, sadly, did not remember the proper password (so many years...). I was offered to create a new password, but never received
• Movie Studio

  4 answers, most recent on 8/10/2017

  RE: lost serialnumber
  Hi Assuming the software was activated and registered when first installed, browse to magix.com, click the My Account icon - - top right of the home page and login in using your old email address and password. From the left side of the next page
• Movie Studio

  4 answers, most recent on 7/26/2017

  RE: Project marker label color
  Hi Kami I do use markers, however the black on grey is fine for me, so I have no issue with it. Raise a support request here. You will need to login with the same accounts as here, click New request and then Do you wish to contact Technical
• Off topic

  23 answers, most recent on 3/16/2018

  RE: Getting thrown out of Forum after posting a comment
  Hi John EB, The problem is with different machines, desktop, phone, tablet. As well, trying to check the box to remember me; the box is not visible until logging in, then it is too late. I took to not logging in, trying to reply to a post and
• Off topic

  23 answers, most recent on 3/16/2018

  RE: Getting thrown out of Forum after posting a comment
  Hi Kami Your browser also has the remember the login information, if you told it not to remember the first time you logged into the forum then you need to reverse the decision, depending on which browser you are using, the method is
• Off topic

  23 answers, most recent on 3/16/2018

  RE: Getting thrown out of Forum after posting a comment
  Hi Kami Your browser also has the remember the login information, if you told it not to remember the first time you logged into the forum then you need to reverse the decision, depending on which browser you are using, the method is
• ACID

  One answer, on 7/23/2017

  RE: Creating profile on AcidPlanet.com is impossible, Magix offers no help
  Hi To answer your points: Registration email is working as you can see below - try again, also check your ISP's spam filters are not blocking the emails.  No comment  Using an email address is becoming the standard form of login name for ensuring
• ACID

  One answer, on 7/23/2017

  Creating profile on AcidPlanet.com is impossible, Magix offers no help
  1.) The email to follow the steps to register never arrives no matter what email I use even my correctly registered Magix email. (https://www.acidplanet.com/myplanet/register.asp)2.) The security certificate for www.acidplanet.com entry from
• Web Designer

  7 answers, most recent on 12/20/2017

  RE: Viewing my site with Chrome
  Hi I agreee with Jeff - Flash is the problem. Flash in Chrome has been effectively blocked since Dec 2016, however, in addition to this, there is also an additional issue in that the Flash based site will not be viewable on most mobile devices due
• Music Maker

  11 answers, most recent on 7/9/2017

  RE: Change the chords or key in the music maker jam app for Android
  Hello, thank you for the wonderful Android app, I love it, however, I am unable to change key, as the user in the first post mentioned. Also the solution described in the second post I cannot find. Maybe the interface has changed since then? Where
• Photostory

  8 answers, most recent on 7/12/2017

  Version 16.1.4.32 update
  Sad that simple things have not been addressed in this update, like saving your own effects and more image sorting options. Instead all the effort has been put into over the top effect and sounds most of which you have to pay extra for. I'm not
• Music Maker

  3 answers, most recent on 12/26/2018

  Need help retrieving an acc.
  Soo I made an acc a few years ago and Im trying to log back in but I dont remember the password. When I press the "forgot your login" button, It says that "that username doesnt exist" but when I try to make a new acc with my email it says "that
• Movie Studio

  22 answers, most recent on 1/19/2019

  RE: Movie Edit Pro crashes every time I open it
  Hi Try the following: With Movie Edit pro (MEP) closed, use Windows Explorer to locate the file videodeluxe.ini - if you accepted the default installation locations it should be located in this
• Movie Studio

  3 answers, most recent on 6/2/2017

  RE: New install crashes on startup
  Hi The crashing DLL is associated with the Online capabilities of Movie Edit Pro (MEP), in this case it is probably trying to access the news server to check for the latest news, which has been known to cause issues. With MEP closed, use Windows
• Movie Studio

  2 answers, most recent on 5/17/2017

  RE: Problems brning DVD's
  Hi . . . . the program doesn't recognise my DVD burners . . . . This is a common problem with older versions of Movie Edit Pro. You need to update the Burn routines with the latest version available here - you will need to login using your email