• Photo & Graphic Designer

  8 answers, most recent on 7/15/2024

  RE: Error code 6
  @johnebaker I didn't get as far as doing the system check, I went to the installed apps and clicked uninstall/change, then had the option to do Repair. I selected Repair (the CD was already loaded in the external drive), and it just carried on. It
• Movie Studio

  2 answers, most recent on 2/3/2026

  RE: Burn to disk
  @chris-fleming4256 Welcome to the Magix user to user forums. Unfortunately, your first post is very much lacking in detail so any help is likely to be largely guesswork! Please read this pinned post and supply as much of the requested information as
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Hi Jeff, thanks for replying. I've added the amended spec above to ‘Signature’ Yes I live in UK. It was recorded in the UK. Yes the camera, no longer in my possession, was Non-UK Model. Its “Video delux 2025” nothing about Plus, Premium or
• Movie Studio

  8 answers, most recent on 2/5/2026

  RE: Repeated glitch in burned disc
  @k9vet Hi . . . . This has happened with several burn attempts. . .. Always happens at nearly the same spot in the playback and occurs on different DVD players . . . . We need more information to help with this issue: Windows 11 version
• Movie Studio

  34 answers, most recent on 8/11/2024

  RE: Movie Studio - Why so finnicky? An unknown error has occurred
  Getting back to this, there is a newer MP4 beta format selection option in OBS that the magix software can also import without issues, but also non fragmented I believe.
• ACID

  7 answers, most recent on 4/25/2026

  RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  Thanks! Now I'm not entirely sure it's ACID 11 that's the issue. I opened Reaper and couldn't find any of the Waves plugins. I contacted Waves too so I'll try to figure this out. I'm not great at tech stuff at all and I'm not sure if I can revert
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho What are the error descriptions in the Windows Reliability Monitor or Event Viewer are saying about the crashes? Crashes in ntdll.dll are likely a driver issue. Is your audiointerface always connected to your computer? Instead of
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x First, can you show exactly where you have read online that the ProDAD Hide v2 is meant to be included in VdL Plus 2026? I ask this because, looking at this page I see "addons" mentioned only with the Premium and Ultimate variants. If you
• SOUND FORGE

  8 answers, most recent on 9/30/2025

  RE: Sound Forge 18 - questions before buying
  @Paul-Fegan I had problems with ARA plugins in my version of Sound Forge 15 and 17. They loaded fine in my trial version 18. So there was some bug fixing in this regard. I haven't used the text to speech feature. Besides that, Sound Forge is a
• Music Maker

  2 answers, most recent on 5/17/2023

  [Solved] Cant' get the Midi to fully connect with software
  I plug in my midi and (normally) I can play the midi while my song is paused and hear the notes as I physically play them. I would also be able to hit a note in the midi editor and hear that too. Today I plugged in the midi and saw the midi icon
• Video Pro X

  9 answers, most recent on 2/28/2025

  RE: bugs previously reported
  @Betovalle, it is good to bring up the issues that plague the software. Hoping that it will get fixed one day. That sad part for me is that I just continue to edit and work around them instead of saying something. I've gotten used to, and expecting
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @Can-Dive Hi . . . . There appears to be a negative view regarding K-lite. I'm personally indifferent. I never needed it and only installed it now to try and solve this issue. . . . . There are very good reasons why K-Lite receives negative views,
• SOUND FORGE

  3 answers, most recent on 9/21/2025

  RE: SF17 will not completely load
  @Gene-Greer Thanks. It looks like you have Sound Forge Audio Studio, which comes with the Music Maker ASIO driver. This one seems to have compatibility problems with your system and crashes the app. To uninstall Magix Low Latency you can press the
• Photo & Graphic Designer

  2 answers, most recent on 6/1/2024

  registration
  I need to install the software on a new computer. When I tried to register the software. I received an error that the serial number was already used. I tried an old email that I no longer have access to, but received the same error. How do I update
• Samplitude

  2 answers, most recent on 3/18/2025

  RE: Internal Error: Multi CPU Bouncing may have failed
  @O_T_ Welcome to the Magix users forums. Because your question is about Samplitude Pro I suspect you would be best advised to register at and repost your question to the dedicated Samplitude Pro forum here because I suspect there are very few users
• Music Maker

  12 answers, most recent on 3/21/2024

  RE: Music Maker not working
  Please accept my apology,      I was frustrated thinking that this software had failed on both my desktop and my new laptop.I got angry and said bad thing about your software! Sometime latter I found not only did your Software failed but Bitwig
• Photostory

  8 answers, most recent on 2/15/2023

  [Solved] Inability to insert a video in a project on Photostory DeLuxe 2022
  I use Photostory DeLuxe 2022 Version 21.0.2.120 (UDP3) Code 8674 KA1 and have found that I am unable to insert a video into any project. I have tried without success apple videos, windows wmv, magix videos, quicktime video etc. I can insert such
• Music Maker

  One answer, on 8/13/2024

  looping a wav
  can i create wav a continuous file for my wav file it loop fine on the software but when i put the file in my website it only plays once
• ACID

  One answer, on 5/8/2024

  RE: re-activating ACID Pro 5 .
  @Carol-Brown You download the installer from your customer account at Magix.com and install the software. That should work, if you registered the software in the past with Sony. Simply use your old Sony login credentials at Magix.com. Old installers
• Movie Studio

  9 answers, most recent on 8/6/2025

  RE: The software will NOT complete loading and shuts down.
  @Ronnie-Stiltner Welcome to the Magix user to user forums. Unfortunately, your first post is to a thread which is about a very different question to the one you ask, hence it has been hidden. Please create a new thread with your question, thank you.
• Audio Cleaning Lab

  One answer, on 4/6/2024

  what software do I upgrade to?
  I have Magix audio and music lab 2016 premium; what would be the proper software to upgrade to the latest version? I want to record what I hear and am no longer able to since installing on Windows 11 machine.
• SOUND FORGE

  9 answers, most recent on 10/16/2025

  RE: Problem activating Sound Forge 9 using new method
  This is just a note that I've now been able to successfully activate and run Sound Forge 9 on my new PC. I did as SP suggested on 17th September in this thread and raised a support request to merge my old account (which had Sound Forge 9 registered
• SOUND FORGE

  3 answers, most recent on 6/23/2025

  RE: Problems with Double Clicking in Sound Forge Pro 18
  rraud, you might be interested in remapping two of your Function Keys that you don't use to handle "(Ctrl+Shift> Left/Right keys)". I downloaded from Microsoft their free software PowerToys and used the Keyboard Manager to remap two Function
• Samplitude

  7 answers, most recent on 11/18/2024

  RE: Samplitude just stopped freezing volume automation and effects plugins
  @Marc-Caroul @SP. Could this problem also possibly be due to the fact that @Marc-Caroul is running the trial version of Pro X8? ALL Magix software trial versions are in some way limited in comparison with the full, purchased versions. JeffForum