• Movie Studio

  27 answers, most recent on 11/7/2021

  RE: Error in module "OpenCL.dll"
  @Bob-Shepard Hi Bob. That seems more than a reasonable assumption. It's always a pain to have to load an operating system from scratch but often the best way when things really go pair shaped with Windows. Take one more try but make the settings
• Movie Studio

  19 answers, most recent on 11/1/2021

  RE: VBR/CQ Comparisons
  @jak.willis @johnebaker Hi Jak. According to the Main Concept Developers website, Target Quality Mode is designed to help with live broadcasting at speeding up the encoding process over using the normal encoding method but they specify at a cost to
• Movie Studio

  19 answers, most recent on 11/1/2021

  RE: VBR/CQ Comparisons
  @jak.willis @johnebaker Hi Jak. According to the Main Concept Developers website, Target Quality Mode is designed to help with live broadcasting at speeding up the encoding process over using the normal encoding method but they specify at a cost to
• ACID

  4 answers, most recent on 4/26/2022

  RE: Lots of Loops purchased on Sony Creative, can I still Download them?
  @Dominic-Kelly It could be that your old account and serial numbers were transfered to from Sony to https://www.magix.com/int/support/my-service-center/ I would suggest you look there. I'm not sure, if you still can download the loops if you didn't
• Music Maker

  6 answers, most recent on 10/29/2021

  RE: vst3 problem
  @Giannis-Katsaros Welcome to the Magix user to user forums. First, exactly which 64 bit version of MM do you have? The latest is "MM 2022", aka version 30, but the previous version, MM 2021, aka version 29, was also 64 bit. Second, exactly which
• Music Maker

  6 answers, most recent on 10/29/2021

  RE: vst3 problem
  @Giannis-Katsaros Welcome to the Magix user to user forums. First, exactly which 64 bit version of MM do you have? The latest is "MM 2022", aka version 30, but the previous version, MM 2021, aka version 29, was also 64 bit. Second, exactly which
• Music Maker

  7 answers, most recent on 10/28/2021

  RE: License key does not work
  @SP. I too purchased a digital download from Guitar Center and struggled with the same issue. No where in the Guitar Center email or on the Magix website did I see a link or instructions to go to the .../redeem url. THANK YOU!!
• SOUND FORGE

  3 answers, most recent on 10/28/2021

  RE: SF Pro Suite 15
  Do not expect much difference going from SLP-7 to SLP-8. If you have not used SLP prior, expect a significant leaning curve for spectral editing and the other manual functions. If you have used PhotoShop or another sophisticated photo editor app,
• SOUND FORGE

  4 answers, most recent on 10/24/2021

  Support, Metadata
  It appears you can no longer contact support. I get a loop which just sends me back to the articles and forums. Sound Forge Pro 15 was supposed to offer better metadata tools. In fact, it's worse. Before, I could call up a batch preset, change the
• Web Designer

  One answer, on 10/23/2021

  RE: [Closed] unable to make changes to my website on new host
  @tom-durkin This is essentially a duplicate of the thread you created here. Please do not create such duplicates because it is then impossible for users who might have ideas to offer to know what you have already been told! By all means bump your
• Web Designer

  One answer, on 10/23/2021

  [Closed] unable to make changes to my website on new host
  Please help! I've migrated to a new web host that supports SSL. Now, I cannot make changes to my website. When I attempt to publish, the upload appears to go normally. My web host confirms the files have uploaded. Problem: the uploaded files do not
• Web Designer

  6 answers, most recent on 10/27/2021

  unable to make changes to my website on new host
  Because Xara/Magix does not support SSL, I migrated my website to siteground.com. I have Xara Web Designer Premium 18.5.0.62892  DL x64 Aug 11 2021 running on a x64 laptop using Windows 10. My changes to my website clearly upload to siteground - and
• Movie Studio

  One answer, on 10/18/2021

  Movie Edit Pro Premium is not working for me
  Movie Edit Pro Premium V21.0.1.85 I am brand new to Magix Movie Edit Pro Premium. My PC—I10 Intel CPU—32GB RAM—3 Monitors— All my searches for help on various issues with this product have been exhausting and frustrating. What I need is a telephone
• Web Designer

  No answers, created on 10/17/2021

  This website is currently blocked
  I have a .org domain. I published with Xara Web Designer. Once published it can be assigned to FTP as my_domain.magix.net. I can not redirect to my_domain.org. The url gives the error "This website is currently blocked".
• Video Pro X

  12 answers, most recent on 10/16/2021

  RE: Controlling playback - need options
  It seems that most upgrades (not just to Magix software) are made by software writers who either don't actually use the product and/or don't recognize what worked before they make their so-called improvements. Just like the audio techs who mix the
• Movie Studio

  4 answers, most recent on 10/15/2021

  RE: screen capture not available
  @Rafal-Kasperek Hi Raphal and welcome to the user to user forums. The screen capture feature is only available in the Premium and Plus versions as shown on the version comparison page on the Magix website. If you have bought the wrong version you
• ACID

  31 answers, most recent on 7/25/2024

  RE: error code -1
  @awen Hi The error code is 1, the 'minus' is a hyphen commonly used to separate the 'message' from the error result code such that if an error occurs and there is no code from the erroring module you will see Error - indicating that no code was
• Music Maker

  2 answers, most recent on 10/13/2021

  Transfer Producer Planet soundpool to Music Maker
  Hello all, Yesterday I bought and downloaded a soundpool from the Producer Planet website. Now I would like to transfer it to Music Maker. How can I do that? I did it before but I don't remember how... I transferred the whole folder to
• Movie Studio

  2 answers, most recent on 10/8/2021

  RE: cannot open program
  Have you confirmed that your PC meets or exceeds the minimum system requirements?https://www.magix.com/au/video-editing/movie-edit-pro/specifications/#c1477846What is your PC specifications and OS? Is it full patched and are all drivers updated to
• Other products

  One answer, on 10/7/2021

  [Closed] Vegas 19 activation?
  The ask Magix link is linking to Find Solutions, but not direct contact to support so I'm writing here. When I start Vegas 19, I get a message to check my license. When I do, it states that my license will expire in 3 days... even though it's paid
• ACID

  2 answers, most recent on 10/13/2021

  Installation Download always hangs on Update Notifier
  I have battled DAW problems that have shut down my studio for nearly a year. I finally managed to rebuild (re-create would be more accurate) the hardware (with a forced 'upgrade' to Windows10 -- bleech) before I got sidelined with a near fatal case
• Xara Designer Pro

  3 answers, most recent on 10/6/2021

  RE: how many websites may I have ?
  @MaLuBu Hi AFAICS then you can have as many as you require until you run out of hosting space, for Xara Online hosting see FAQ 3 here, for Magix Online I cannot find a similar answer, however you would require a domain name for each site if they are
• Xara Designer Pro

  3 answers, most recent on 10/6/2021

  RE: how many websites may I have ?
  Yes, I was told if I have a contract for webhosting with Magix I can have several websites (sub domains?) in my domain. But I don't know how many and I forgot how I uploaded my second webpage to the domain. So I'm seeking help on this.
• Music Maker

  6 answers, most recent on 10/6/2021

  RE: Can't find the serial number
  @Bhakti If entering those numbers on the website still leads to failure then I think you should return the product to BestBuy for a possible full refund as soon as possible! Magix cannot give you a number because they have no record of your