Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Okay a couple of things. First, despite it saying I had over 120,000 characters left I opted to but the small pack of additional characters. When I applied them, it worked . Second, in my profile it says I have two active subscriptions for SF 18 pro

Audio Cleaning Lab

One answer, on 4/18/2024

Hello, I am transferring my files to a new computer.

Can you send a link with instructions on how to download and transfer the license to a new machine? Thank you.

Photo & Graphic Designer

7 answers, most recent on 5/6/2026

Cannot install my software on a new machine - no response to ticket

[Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was

SOUND FORGE

One answer, on 8/27/2025

RE: Thank You- I downloaded a Trial version - but that did not work for me

Setting up to 'Record' with Sound Forge can be a little confusing. The desired input must first be selected and set in the Windows sound setting and then the desired 'record device' driver in Sound Forge,. There is also a 'Arm' (record ready)

SOUND FORGE

8 answers, most recent on 5/10/2024

RE: Files saved but can't find them

@Wes-Hewlett Let's try the basics first. Restart your computer. Please select the Restart option and not the Shut down option. Reinstall also all pending Windows updates. Restart your computer again. It's definitely not normal that the file gets

Movie Studio

34 answers, most recent on 11/26/2025

RE: MP4 audio going out of sync

@ron-griswold Some of the most pertinent details about your computer are missing from what you write, unfortunately! Exactly which CPU and GPU (please list actual model numbers/names); how much RAM; size, type and amount of free space on your hard

Music Maker

3 answers, most recent on 2/26/2024

RE: growling sound

@Muradi Have you tried to restart your computer? Please select the Restart option and not the Shut down option.

Movie Studio

6 answers, most recent on 12/17/2024

Computer ID#

Where do I find my Computer ID#? The program will not let me log in without the Computer ID#.

Music Maker

One answer, on 9/29/2025

RE: software

@peter-k2808 Do you mean you have to wait multiple seconds after each click for a response from the user interface? This is a known bug. You need to disable the text cursor indicator in the Windows Accessibility settings. Usually the software will

Video Pro X

9 answers, most recent on 2/28/2025

RE: bugs previously reported

I personally have not had any piece of complex software being 100% bug free. Have you read the EULA that you agreed to when you installed the software that outlines Magix legal position? Are you willing to hire a lawyer or start a class action case,

Movie Studio

12 answers, most recent on 5/1/2026

RE: Have downloaded Magix video de luxe 2026

Jeff, thanks for the help, much appreciated. Yes, I have disabled the antivirus and also the firewall. Strangely, the problem occurred when I downloaded the latest X version, which did download, except that the pictures were blacked out, only a few

Music Maker

8 answers, most recent on 3/9/2024

RE: SUPER LOUD BEEP while working on a project

okay so, after doing what you said and restarting my computer, The BEEP still here, even after unistalling, reinstalling and updating the software.

Movie Studio

20 answers, most recent on 2/27/2024

RE: Number of chapter markers

I have now successfully reinstalled Magix Movie Edit Pro 2004 on my Windows 11 computer using the installation disc.

SOUND FORGE

One answer, on 2/8/2024

"AI-Powered unmixing"

So on my older computer I have Audio Studio 16 and I get a pop up for upgrading to V 17 and it says it "includes unmixing plug-in". I have it on this computer. But what, or where, is this plug in? I find zero information on it anywhere in these

Off topic

160 answers, most recent 11 minutes ago

RE: Magix support has not responded to support tickets for months

@tony-maye Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please

SOUND FORGE

15 answers, most recent on 5/23/2024

RE: New Install of SF17 and problems

Not overly worried about the Zoom at this point. I would just like to enable SF to record audio that streams through the computer. If I can't get that happening, a digital interface won't work. Thanks for your interest/

Music Maker

5 answers, most recent on 2/2/2024

Storage Online Cloud for music producers

Hi. My computer has soon maxed out its storage from all the new downloads/soundpools/instruments. I was wondering if anyone has any tips for keeping the instruments/soundpools off the computer and any recommendations for companies they use. (I have

SOUND FORGE

15 answers, most recent on 5/23/2024

RE: New Install of SF17 and problems

Yes. I use a Zoom R16. Save to a SD disk. Take that to the computer. Edit in SF, add music tracks and a show emerges. The Zoom has digital interface capability but really haven't bothered with that.

SOUND FORGE

One answer, on 11/2/2023

how do i install sound forge on mac computer?

Samplitude

2 answers, most recent on 9/3/2022

RE: [Solved] cant hear independence instruments with my M-audio keyboard.

Hi SP I dont know what I have done but its working!!!! I juste close samplitude and my keyboard and reopening all my stuff now its working. My god! Weird computer!. Just a reboot and its working! Byebye SP.

Music Maker

33 answers, most recent on 1/17/2025

RE: magix music maker 2024 won't load past loading keyboard shortcuts

@SCOTT-CHAMBERLAIN Is this now a different error message than before? What is your computer hardware? A modern Windows 11 computer? Are all pending Windows updates installed?Hardware drivers are up to date?

Movie Studio

24 answers, most recent on 9/20/2025

RE: Inserting a clip on the timeline

@Esther-Rodriguez Welcome to the Magix users forums. First, can you specify exactly which Magix program and version you have, please? See the Help>About menu when the program is open. Second, assuming the program is either Movie Studio (from

Rescue Your Videotapes!

2 answers, most recent on 7/10/2025

[Closed] veg files wont open, message says no valid license (used for years)

Was working on a new and very time sensitive video and when I went to save my veg file, the timeline went blank and a message flashed that said I don't have a proper license to operate the program. I've been using it for many years now and this

Music Maker

3 answers, most recent on 11/21/2024

Channel info window

Hi! My ($§/!&% cat walked over my computer keyboard last night while I was working with Magix. Whatever combination of keys he hit, my channel information is now half out of the viewable area and no menu option - not even restore defaults - gets