• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  We had a renown hiphop producer at the studio last night who swears by Acid Pro. I needed to install Acid for us to go over a few things. I wasn't sure whether Pro Suite was necessary, so I used the free trial. The problem is ACID PRO SUITE DOESN'T
• Movie Studio

  One answer, on 6/27/2023

  Windows 10 - Movie Maker 16 consistent crash/stall
  Running Movie Maker 16 (build 175) on my laptop and desktop, both running Windows 10. It runs like a champ on the laptop, but consistently crashes/stalls out on the desktop when watching the preview or rendering anything but .mov, which seems stable
• Movie Studio

  13 answers, most recent on 8/24/2024

  RE: Movie Studio Freeze constantly
  @Betovalle Magix didn't discontinue VMS, it was a VEGAS decision. They wanted to concentrate more on Vegas Pro instead of Vegas Pro and VMS. If you are having issues with Vegas, post in that forum. Also remember the hardware you are using is 8th gen
• Video Pro X

  One answer, on 4/5/2025

  [Closed] cannot open MP4 files for editing Pro 21
  Nick Goward1  9:55 AM (3 hours ago) to MAGIX It has been a few days since I responded wrote/emailed  regarding my issue that I said I think I had fixed it. I haven't had a response to that email. After further investigation and testing my findings
• Video Pro X

  18 answers, most recent on 6/8/2023

  RE: Possible Bug in VPX14 and MMS2023 - Mixer FX and Mastering crashes
  Just tried my System 2 with MMS 2023: crashed as described by @browj2.
• Movie Studio

  19 answers, most recent on 10/1/2023

  RE: Cartoon R Plus effects
  @CubeAce  Yep, I know it's not an option in MMS as a transition so i was just trying it on the second clip & dragging a crossfade, I'm not 100% sure what the OP meant by - The crash occurs at the point in the video that the cartoon R Plus
• MAGIX

  23 answers, most recent on 10/28/2023

  RE: Photostory Deluxe 2024 - Update 23.0.1.159
  I've bought it but it doesn't work properly. Module mfc140u.dll won't allow me to open templates and crashes the program. I can't get Help to work or Context Help to work so right now its no use to me. Photostory 2023 worked fine.
• Photostory

  One answer, on 12/17/2023

  Have I got the latest update/patch installed
  After testing both the 2023 and 2024 versions and not liking them I reinstalled Photostory 2022. Looking at the version installed which is 21.0.2.120 I have a feeling that when I had it last installed it was a later version than this. I downloaded
• SOUND FORGE

  5 answers, most recent on 10/23/2023

  Computer ID required for activation, but I can't get one
  I'm having to reinstall all my (ancient) WIN XP Pro software after a hard drive crash. Noise Reduction 2 (for Sound Forge 5) won't give me a Computer ID, but registration requires one. (There's no phone registration option, which is supposed to
• Movie Studio

  17 answers, most recent on 9/25/2023

  RE: Spacebar not stopping where I point to .... and where is tech support
  @KScott Hi and welcome to the user to user forums. I am currently using MEP 2022 and have been using MEP since 2018. @AAProds is correct. Clicking on objects has never moved the playback cursor to a new position no matter the program settings or
• Music Maker

  One answer, on 7/17/2023

  RE: Crashes, cant see own library, track always play from start
  @Oleg-Chura Crashes are often caused by audio driver problems. Which audio devices are you using? It's highly recommended to use an external USB audio interface with ASIO drivers.
• Movie Studio

  12 answers, most recent on 5/10/2024

  RE: MMS2024 - save as take!
  @Betovalle Hi n yeah that's messed up, Shift+K creates a take with only video, Drag n drop to the Takes folder removes the orig from the timeline, I tried Ungrouping the video from the audio, selecting the audio & the video as they're now two
• Other products

  2 answers, most recent on 8/7/2023

  Photo Manager Deluxe Demo
  Photo Manager Deluxe Demo always crashes when I try to import images from my Nikon camera. It happens with Win7 and Win10. I can't buy the program if this cannot be fixed!
• Video Pro X

  No answers, created on 9/18/2023

  New Blue Total Effects 7 update package
  Is a free available update for those who got it as a free third party effect with VPX. At just over a one and a half GBs file size the package has various updates that improves performance and reduces the chance of crashes occurring. Ray.
• Video Pro X

  111 answers, most recent on 1/29/2025

  RE: Feedback about VIDEO PRO X15
  @Reyfox Hi, And why would not there be any potential for "$" with VPX? $ - you said it yourself, more people use Vegas...probably. I would say more pros making money and willing to spend money use Vegas. As for VPX, As far as crashes, to cover more
• Movie Studio

  27 answers, most recent on 11/18/2024

  RE: Where'd the track options go?
  @Calendyr Hi. How you want the program to behave is set in the Program Settings set of menus under File/ Settings / Program. A track is a track. It can contain anything you place on it from a still image to an audio clip or a video. A video file
• Video Pro X

  18 answers, most recent on 6/8/2023

  RE: Possible Bug in VPX14 and MMS2023 - Mixer FX and Mastering crashes
  @browj2 Hi John Like @CubeAce I cannot replicate the crashing in VPX 14 or MMS - both patched up to date. Did you have a look at the perfmon reliability report to see if anything was logged there? John EB
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  Hi, @David-Robinson5527, when you reinstalled Nvidia drivers did you also check the box for performing a clean installation? I have been working with Nvidia GameReady Drivers for years and have never had any problems. Addition: on November 15, 2024
• ACID

  5 answers, most recent on 6/28/2023

  RE: ACID PRO MOST STABLE VERSION??!!!!
  Thanks for the suggestions fellas..But I don't even use plugins when I work with Acid Pro Lol ..And it still crashes on me..I make beats by sampling, chopping and forming loops..I don't really use plugins..When ever I make a quick transition like
• Movie Studio

  21 answers, most recent on 6/1/2023

  RE: MEP2021 and MMS2023 Crashing on Virtual Dub Plugin Load Attempt
  @CubeAce Ray, that topic indicates the plugin is fully operational. After I checked it, that's why I congratulated them! 👍 I keep saying, my issue isn't actually with that plugin, it's with Magix not even tolerating being pointed in the general
• Video Pro X

  20 answers, most recent on 3/20/2024

  RE: ASIO drivers and audio handling in general.
  Yes, ASIO would be excellent to have in VPX, along with VST3 capability. I suggest that you raise this with Magix and on the Samplitude/Sequoia forum - with your friends at Magix who could possibly have some influence or help out making this come
• Music Maker

  18 answers, most recent on 12/30/2024

  RE: Magix Music Maker 2013
  @tmab Have you tried to completely disable your firewall, antivirus or Windows Defender temporarily? Maybe it crashes because the downloader gets blocked by them. I cannot test this, but I think it would be odd that the download server simply was
• Other products

  One answer, on 7/8/2023

  [Closed] Vegas Edit (Pro) crashes after "Render As..." no matter what I do
  I have read ALL of the threads here regarding people experiencing a CRASH when they attempt to "Render As..." I have tried ALL solutions (including uninstalling ALL Vegas/Magix software, down to the Registry level) and NONE have worked.I had been
• Video Pro X

  5 answers, most recent on 2/1/2024

  RE: VPX15 with long project
  @Betovalle Hi, I haven't done a very long project in quite some time. I do have an ongoing project that is getting quite long overall, but it's spread over a dozen Movies, each of about 15 to 20 minutes. This takes a while to load and save. VPX has