• SOUND FORGE

  2 answers, most recent on 6/5/2024

  Missing/Bd Activation code for sound forge 2 and 17
  I recently Purchased Sound Forge 17 and recieved a bad activation code. Also please help with a purchase of sound forge 2 with missing activation code. Your product is fantastic and tganks for your help!
• Movie Studio

  3 answers, most recent on 10/15/2025

  RE: [Closed] advanced Options
  @Michael-Fowler Welcome to the Magix user to user forums. Unfortunately, your first post here is very much lacking in detail! First, exactly which version of MS do you have? If it is version 17 or earlier, please read this pinned post. If you ahve
• Movie Studio

  7 answers, most recent on 9/25/2024

  RE: [Solved] Error-24 Magix movie studeo 2023 paid version. please help
  @June-Nome I don't think you need to uninstall and reinstall. With MMS open go to Help>Deactivate program. Follow the instructions to do so. Close the app. (Perhaps, even reboot the computer) Restart the app and proceed through the
• Other products

  5 answers, most recent on 8/12/2023

  RE: [Solved] Trouble with Codecs. I ordered one a week ago, but it's not working.
  @Afrikitty Welcome to the Magix user to user forums. First, I hope you are aware that Movie Edit Pro MX is now a very old product, initially released about 2010 I think. So, it is more than possible it will not run successfully under any recent
• Other products

  No answers, created on 12/19/2024

  essential fx suite not install on Mac OS Monterey
  Please help me! I'm with 12.7.6 OS with Mac mini intel
• Samplitude

  4 answers, most recent on 3/21/2023

  [Solved] Pro X7 Suite either no sound, or LOUD hiss while other sounds play
  Pretty disappointed in this. JUST bought it, went through all the install, accepting all defaults. Wanted to make sure everything was okay so I opened a Demo song, and the title says the rest. Numerous attempts. Referred to a bunch of posts here,
• Movie Studio

  2 answers, most recent on 5/27/2024

  RE: how to use Prodad Vita scene
  Thanks John, that has really helped.
• SOUND FORGE

  7 answers, most recent on 2/3/2023

  RE: [Solved] Noise after installing Sound Forge 14
  @David-Bertelli This might help you Hi! this sounds like another case of the magix low latency 2016 driver interference again...i would recommend uninstalling the magix low latency driver...here's how to do it: press the Windows key + R on your
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Well, I certainly seem to have sparked a lively discussion. Unsurprisingly most of it is well beyond me - but no matter, it has helped. Simplest and quickest is to recapture those tapes I did with PotPlayer (giving the MKV files) directly into Video
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  @Matth Are you trying to enter a different e-mail address compared to your registered e-mail? This is not possible. If you want to change your e-mail address, please visit Magix.com, log into your customer account and change the e-mail in the
• SOUND FORGE

  7 answers, most recent on 11/23/2025

  RE: sound forge17 plug-in (ARA 64bit)
  @Timbim There might be a workaround. Install the free Sound Forge Pro 18 trial and copy the audio_plugin_scan_server EXE files from the SF 18 directory to your SF 16 directory (make a backup of your files first!). This workaround already helped
• Movie Studio

  20 answers, most recent on 1/13/2025

  RE: Exporting to mp4 desyncs the sound...
  @Richard-Merriman Sorry but for you and anyone in the future reading this your last comment above is not a 'solution', it's more like a lack of understanding what is actually going on. You've provided next to no information so that makes it
• Movie Studio

  2 answers, most recent on 5/30/2024

  RE: Magix Hub contnet download
  Found it. Thanks for your help John.
• SOUND FORGE

  8 answers, most recent on 1/26/2026

  RE: Non functioning Sound Forge / no response from support
  @Rod-Devonshire No Magix staff is active here. We are just users like you. The only recommendation I can make is that you should make sure you send a reminder to your latest open ticket every two or three days, don't wait a week without doing
• SOUND FORGE

  11 answers, most recent on 4/14/2024

  RE: Can't open sound forge
  Well the uninstall/reinstall did not help. Same message: "cannot establish an internet connection?" Any help is welcome. I produce backing tracks all day, and cannot master them right now;~) I don't see an option to email Magix CS..? Maybe they
• Music Maker

  5 answers, most recent on 2/11/2025

  Can't drag loops onto my system
  Hi All, I'm using Magix Music Maker Premium 2025 and suddenly It stop allowing me to drag and drop loops into my system. I Was getting an error message that my system/computer/file or something like that may be full. Can anybody help?
• SOUND FORGE

  One answer, on 1/6/2026

  Temporary block access
  Hi.I was trying to upgrade to soundforge pro 18 and when I clicked the link to upgrade to proceed to payment I got this: "Unfortunately we had to temporarily block your access as a result of payment problems.To resolve the problem, please contact
• Movie Studio

  One answer, on 3/28/2025

  RE: save video
  @Sigge-Matti Hi . . . . download an audio function. When I click YES, it says it cannot be done . . . . We need more information to help diagnose the issue you are having: What is the full name and version number of the video editor you are using,
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  Hi John,   I have listed info on the computer, CPU and Graphics card. Desktop H2EN00V, Inspiron 3881, BIOS 1.31.1 (tupe - UEFI) Processor Intel (R) Core (TM) i5-10400 CPU @ 2.9GHz Memory 16348 RAM Page file 7818 mb used, 9321 mb available DirectX
• Movie Studio

  One answer, on 4/4/2026

  [Closed] Transfer to backup computer
  I run Windows 7,mostly offline, using fully registered Sony Movie Studio 12. It is the only thing I do on this computer. But this computer is dying. I'm older and only make one small personal movie a year. But I enjoy it and would like not to have
• Movie Studio

  One answer, on 2/14/2023

  [Solved] Missing Transitions Box/Menu when hilighting an object in the timeline
  I was using MS2023 when it crashed. When I re-opened it, I noticed selected objects are missing the hi-light around & transitions boxes, it just turns yellow. Is there a setting somewhere or did the project get corrupted? It works fine when I
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  @Alan-Workman Welcome to the Magix users forums! I'm sorry your first experience with the software was not good at all. To help us to help you to diagnose the problem can you first give the full name of your CPU please? Then, can you follow this
• ACID

  3 answers, most recent on 4/6/2023

  RE: [Solved] Record Button No Longer Works
  Thank you much for your prompt reply. I record with Acid Pro 7 on my Windows 7 Professional PC. I went into the Control Panel and checked the sounds setting to see that the Microphone listed under "Recording" was "Unplugged" and that this input was
• Video Pro X

  2 answers, most recent on 3/12/2025

  [Closed] Vegas Pro 22 Upscale
  Hello, according to the methods I have Upscale dragged before Pan/Crop.But where is Pan/Crop?Not available. https://help.magix-hub.com/video/vegas/22/en/content/search.htm?q=upscale