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  • Movie Studio
    2 answers, most recent on 12/5/2023
    RE: MP4 codec not showing video after importing
    @ROSS-HARFIELD Hi . . . . Unable to show my MP4 video codec files after upgrading to 2024 version . . . . MP4 is not a video codec, it is a container file format which supports several video codecs and audio codecs internally. We need more
  • Movie Studio
    21 answers, most recent on 9/28/2023
    RE: Hardware Encoding for MPEG-4 Export Stopped Working
    @Ronald-King The Studio driver is one driver behind the game ready driver so in theory that could be installed in its place to see if that works. Your graphics card and processor are newer than my own so it's not that. The only other download I've
  • Video Pro X
    21 answers, most recent on 2/20/2024
    RE: MAGIX Video easy 5 HD
    @Johnny-Hansen Hi and welcome to the user to user English forums. I doubt there has been any change to your program whereas there will have been changes to either video graphics or port drivers or the operating system, or the way the internet now
  • Movie Studio
    61 answers, most recent on 7/25/2024
    RE: My MAGIX software will not cut a DVD to Disc
    @rickduley Hi Rick . . . . Sorry to be a drag John E but this is all above my pay scale. . . . Not a problem. . . . . older programs would have been compatible with the older nvidia driver for the GT 730 . . . . Certainly, VPX 16 is not capable of
  • Movie Studio
    35 answers, most recent on 9/14/2023
    RE: Frame Could Not Be Calculated
    @CubeAce, @sunago Hi Ray, James . . . .  the transition was taking a moving text template to black (it wasn't a transition between two video clips) . . . . Do you mean this was a moving title template overlay that faded to black eg similar to the
  • Movie Studio
    3 answers, most recent on 3/23/2023
    RE: Does movie studio support av1 format
    @Former user So far, AV1 has mainly been used by streamers.  It is currently best supported by Intel ARC Graphics Cards.  Otherwise, I only know that the Nvidia RTX 4090 and 4080 have a hardware encoder and decoder for this. Graphics cards of the
  • Movie Studio
    10 answers, most recent on 1/29/2024
    RE: Movie Studio 2024 Platinum won't run - crashes and clears.
    Thank you both for that help, but this problem still occurs. I did update the graphics driver from the Intel link, and the driver version is now 31.0.101.5186. I do not know what version was there before, but the Intel program updated it to this
  • Movie Studio
    16 answers, most recent on 12/18/2023
    RE: Slow Export AVI to MPEG4 with RTX 3060
    @me_again Thanks Andy, I have since found the same as you: I only need to put the Export on to the UHD770. Just out of curiosity, when you export the above project with the 3060 does the exporting window with the timeline state it's using hardware
  • Xara Designer Pro
    3 answers, most recent on 10/25/2023
    I CANNOT ACTIVATE MY PURCHASED PRODUCT
      Hello Guys:   You guys are upsetting me very badly. After I purchased your software I cannot even access it, When I want to sign you give something to prove I am not a ROBOT. But my problem is I just turned 74 years old and the graphics like
  • Movie Studio
    10 answers, most recent on 12/2/2023
    RE: Magix Video deluxe plus 2021 keeps crashing as it fills up my RAM
    @florian-l Hi and welcome to the user to user forums. The first thing I would do is check that your graphics driver is up to date on the AMD website. Next there should be at least 10GBs of unused space on your C: drive to allow the program to
  • SOUND FORGE
    8 answers, most recent on 7/18/2023
    RE: V17 Strange Behavior
    @Frederick-Vobbe Have you checked that your graphics drivers are fully up to date? Go to the manufacturer's website rather than depending on Windows Update to check this for you. JeffForum Moderator Fully up to date, and the machine can not find
  • Movie Studio
    6 answers, most recent on 8/4/2024
    RE: Editing is lagging
    @Atomic Hi Your computer specs are almost identical to my PC, the only difference is I have a RTX 2060. As you are working with images only, the Preview should start almost immediately. there are several potential causes of the lags you are seeing -
  • Video Pro X
    111 answers, most recent on 1/29/2025
    RE: Feedback about VIDEO PRO X15
    Englisch I just upgraded from x14 to x15.... all videos from our Sony TV cameras that record with the MTS extension are no longer displayed optically on the timeline.... it's bad for us because our projects are in a hurry.... has someone an idea? i7
  • Movie Studio
    46 answers, most recent on 4/10/2025
    RE: Stereo not supported - burning disc
    @BrenyC Hi Brendan . . . . However this has thrown up a new problem that it now shows a message to ' update your graphics card driver. Hardware encoding has been deactivated' . . . . Unfortunately this is a deficiency in the RTX series of GPU's in
  • Movie Studio
    47 answers, most recent on 6/12/2023
    RE: extreme aliasing
    @Emptyflight Hi, glad you've found the reason & now that your info is in your signature 👍 people here can help you with a new Graphics card, you can then confer with your son, either way you'll need to know your motherboard model. If you go to
  • Movie Studio
    11 answers, most recent on 3/11/2024
    RE: Magix deliberately slowing-down older versions of MEP?!?
    @Apollo89x I honestly don't think there is any method by which Magix could "slow down" older versions of MEP.! The only "connection" between a user's laptop and the Magix servers is made when checking that a current licence is held. But, if it is of
  • Movie Studio
    One answer, on 1/13/2024
    RE: innlasting av program
    @Rolf-Salater Hi and welcome to the forum. We need more information to help you diagnose the problem(s) you are having: The specification for your computer system including Windows version and software version, see this topic (in English) for what
  • Movie Studio
    27 answers, most recent on 8/1/2024
    RE: No Longer Able to Render Project
    @joe-macnab Hi. If the only GPU you have is the one built into the AMD Ryzen 7 5700G with a Radeon Vega 8 graphics chip then the files as @johnebaker could well be the problem. Although @Gid said he thought your system powerful enough to cope with
  • Video Pro X
    58 answers, most recent on 1/21/2024
    RE: Poor result on still image travelling
    @MME007 Hi Marc. TVs on average have a slower pixel response than that of monitors although some of the newer models are getting faster. As far as I'm aware it is unwise to change the refresh rate of a monitor from your graphics software. Is your TV
  • Movie Studio
    5 answers, most recent on 6/5/2026
    video deluxe - video export are setting stored anywhere ?
    I had a working export using my graphic card but i wanted to create a video in a smaller size on output but after output i had all sorts of issues so i tried to put my export setting back and now export just aborts i can do a software render bu it
  • Movie Studio
    One answer, on 10/31/2023
    RE: Error que me cierra el programa
    @Jordi-RiquelmeCivit Hi . . . . In C: there is 24 GB free . . . . This would not help with the issue you are having, it is recommended that you have at least 15% free space on large drives eg 2TB or more , and 20% minimum on smaller drives, any less
  • Music Maker
    5 answers, most recent on 2/2/2024
    RE: Storage Online Cloud for music producers
    @SPow I guess I am nervous of it malfunctioning and losing my stuff. Yes, this can be a real concern. In my case, in addition to the cloud service I use, LiveDrive, I also have one of my external drives almost exclusively used for daily or weekly
  • Music Maker
    33 answers, most recent on 1/17/2025
    RE: magix music maker 2024 won't load past loading keyboard shortcuts
    @OF2-2540 Yes, crashes in the kernel and ntdll point, with a very high probability, to a problem caused by your hardware drivers. Are your driver all up-to-date? Are the latest Windows updates installed? Sometimes a Windows update can install old
  • Rescue Your Videotapes!
    9 answers, most recent on 1/30/2024
    RE: Video Converter not recognised
    @Andrew-Tull Hi The image you have posted of your computer specification is impossible to read and contains a lot of irrelevant information. See this topic for what is required and please quote processor and graphics card make/model in full, and
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