• Photo & Graphic Designer

  One answer, on 12/14/2022

  RE: MAGIX Xara Photo & Graphic Designer (19) Trial
  @Marek-Sliwowski Welcome to the Magix user to user forums so no-one who posts here can really help you with a missing key, sorry. Did you receive an email when you registered for the trial? Have you checked it all the way through? Sometimes, serial
• Photostory

  3 answers, most recent on 1/18/2023

  RE: Adding photos
  @Russell-Young Welcome to the Magix user to user forums. Which wizard are you using? Is there any reason why you are working this way? Arguably, it is "easier" to not use one, IMO. If you simply want to add images to a PS project you can do so by
• Video Pro X

  One answer, on 11/19/2022

  [Closed] Can anyone check the cancellation is correct?
  First of all, i am not good at english Please understand if the context is weird In posts said to cancel vegas pro 365 needs to email to 'infoservice@magix.net' with the order( or customer) number. But i cannot find my customer number so i put the
• Movie Studio

  7 answers, most recent on 1/31/2023

  RE: Import MVP files
  @Theodore-Coffelt Welcome to the Magix user to user forums. An MVP file is a Magix Video Project file, so any Magix video editing program (Movie Studio [version 18 or later], Movie Edit Pro, Video Pro X, even Photostory) will be able to open the
• Music Maker

  One answer, on 10/13/2022

  BACKUP CD
  I ORDERED THE DOWNLOAD AND ALSO PAID FOR A CD BACKUP. I HAVEN'T RECEIVED THE CD. PLEASE SEND OF REFUND ME.
• Off topic

  One answer, on 10/2/2023

  RE: Saving Up For Black Friday To Build My Own PC
  @CLINT-DANBURY Hi Taking your points in order I would suggest the following for future prrofing: Intel 8 to 12 core processor with integrated GPU at least 10th generation eg i7-10xxx, or newer. Avoid AMD processors, user have more problems with
• SOUND FORGE

  7 answers, most recent on 10/27/2022

  RE: Download installer fails to complete (both trial or retail)
  @David-Courvoisier Hi Please note this is a public forum, not Magix Support - never post Order numbers or any other personal information such as email address, telephone numbers, serial numbers etc. Thanks John EBForum Moderator
• Off topic

  2 answers, most recent on 2/8/2024

  RE: Best Solution for sharpen/enhance VHS export
  @Rickvv Welcome to the Magix user to user forums. Both Magix Movie Studio and Video Pro X include the facility to sharpen any video image. Though one needs to be careful and not overuse the feature or the footage can appear over sharpened and
• Other products

  3 answers, most recent on 11/15/2022

  re-activation MPEG-4 FULL Codec Upgrade
  Could you please re-activate this product as I changed the previous computer because the computer broken. here is some information Your order number is:  Removed by Moderator MPEG-4 FULL Codec Upgrade Activation code: Removed by Moderator my new
• SOUND FORGE

  6 answers, most recent on 1/7/2023

  Music recording plays slower than original speed
  I have been recording music from a DJ app on an iPad through a Pioneer mixer into my HP laptop and recording using Sound Force 12.5. The laptop uses Windows 10. A common problem I have is that after recording a number of tracks perfectly, all of a
• Movie Studio

  50 answers, most recent on 3/22/2023

  RE: Movie Studio 2023
  @browj2 Hi, sorry if I was patronising or out of order, compositing isn't easy to understand, so I won't be able to explain, It's a calculation that results in a certain way of blending the colours in two images. some compositing options serve a
• SOUND FORGE

  6 answers, most recent on 11/2/2022

  RE: [Closed] I just bough a Vegas Pro 20 but i can't use my cdkey....
  @Gary-Akimoto Your Vegas Serial number and Sound Forge serial number will not work for Boris FX. Maybe you just use the wrong number? Have you checked your order confirmation thoroughly for all serial numbers? You can also contact sales support at
• Music Maker

  2 answers, most recent on 1/2/2023

  RE: Permission to use samples?
  @David-Pook I think you are doing it the correct way by sending the order confirmation e-mail and terms and services. But if the distributor doesn't like that you use premade loops, even if they are reworked or manipulated into something original,
• Photostory

  4 answers, most recent on 11/29/2022

  How do I end a story of slides, I also have a freezing issue
  I have started a new project, git it all done and wham, it froze on 3rd slide, when i tried to run it, neve happened before. Also how to i ensure it ends at my last slide, it looks like it keeps running for hours?/ any help for this old guy is
• Music Maker

  4 answers, most recent on 1/17/2023

  RE: Audio crash on certain sounds and/or soundpools
  @JustineP The Realtek driver download link is from the computer manufacturer Dell, not the site I linked. This site only shows you a step by step guide on how to install it. Another user solved performance problems with such a driver some weeks ago.
• Movie Studio

  3 answers, most recent on 1/28/2023

  RE: software updates ??
  @Gene-Heck Thank you for the additional information. Unfortunately, we still do not know exactly which Magix product and version you have! However, I am very surprised that you need to change a mp4 to mov. mp4 is, effectively, a universal format (so
• Samplitude

  5 answers, most recent on 3/4/2023

  RE: Total Failure on Windows 11
  So far this may be pointing to a RealTek audio driver issue on Windows 11 for playback vs. using ASIO and DAW for recording. Will report back after more testing to help anyone else who may run into a problem on Win 11. I installed the updated
• Other products

  One answer, on 3/3/2023

  [Closed] Vegas make strange sounds
  Hello I need technical help with my new Vegas Pro 20, which I upgraded to last autumn (from Vegas Pro 18).Order number:  Removed by moderator Each time I start Vegas, something happen with my computer sound system. I get a terrible noice each time I
• Movie Studio

  25 answers, most recent on 1/11/2023

  RE: Change project location
  Perhaps I should clarify a few things. 1). I create/edit videos for clients. Currently I have more than 40TB of client data on various portable drives. 2), the data is organized by client then order #, so I keep everything together (input photos,
• SOUND FORGE

  17 answers, most recent on 12/25/2023

  RE: Sound Forge 15 download
  Thank you. Just downloaded it and having applied and double checked all those permissions specified at my previous post (basically my system is wide open to whatever thing goes on the web), I still get a message of connection failure. These are the
• Music Maker

  One answer, on 10/13/2022

  RE: BACKUP CD
  @Carla-Jones Welcome to the Magix user to user forums, so not a contact for any Magix staff and no-one here can either send you the disc or refund you, sorry! Does your confirmation email, received when you placed your order, confirm that you
• Movie Studio

  23 answers, most recent on 12/29/2022

  RE: bad upgrading plugin NewBlue Stylizers 5
  In my account they are registrated (find them with their codenumbers ) but when I hit the activation button then it states: This product is not activated on any machines. (Even Titler Pro which is working in good order on my pc). I cán downoad from
• ACID

  No answers, created on 1/5/2023

  Piano Sustain
  Good afternoon to everyone.I don't know if I'm the only one having this problem, but I can't edit the piano sustain of my midi track. I'm trying to find the piano roll menu to acces Velocity Editor/Controller in order to activate the mode 64
• Movie Studio

  3 answers, most recent on 11/10/2022

  RE: Registration
  @Richard-Howard Hi Richard, and welcome to the user to user forums. If you bought your software directly from the Magix site then try emailing them with your order number and relevant details to infoservice@magix.net. [Adjusted, thanks Al] If you