• Other products

  5 answers, most recent on 7/26/2025

  RE: Music Studio Generation 6 or Music Studio 2004
  @RavNik Even old VIP projects from Music Studio 6 should still be compatible with Samplitude Music Studio X8 or Samplitude Pro X8. You can try the free 30 days trail version, if you don't have an old version of Music Studio or Samplitude. It could
• Samplitude

  4 answers, most recent on 3/25/2025

  RE: music studio 2025 Auto Mastering?
  @CRH Samplitude Music Studio X8 is based on Samplitude Pro X8. Music Studio versions 2024 and earlier had a different code base and a different mastering chain compared to the Pro X versions. You now need to select the mastering plugins you want to
• Movie Studio

  25 answers, most recent on 10/8/2025

  RE: Issues with MAGIX Video deluxe 2026 Plus
  More new problems!So the phantom object thing still persists and haunts me, and thankfully the previous solution seems to work fine, but now it's causing a weird audio issue... I probably can't do it justice in words, but ... the audio from one clip
• SOUND FORGE

  5 answers, most recent on 6/26/2025

  Hammer Plugin
  I made a mistake... I bought version SF12.6 and only then discovered that it lacked that "Hammer" effect. Is there any way to add this effect, or do I have to put up with this problem?
• Other products

  2 answers, most recent on 3/16/2026

  RE: Magix Photo Manager hangs up
  @Edward-Grant Hi We need more information:- Which version of Photo Manager (PM) are you using? Was PM working before the error message popped up, or is this a new install? If the program was working, what changed on the computer, eg Windows
• Samplitude

  7 answers, most recent on 12/29/2024

  RE: [Solved] Playback along with audio stuttering every 1-3 seconds
  I have been trying to tweak and troubleshoot my Magix Samplitude settings for a few days now and I'm getting very frustrated 😰Hoping you experts can help! Problem When I playback, I get a minor sound delay before I hear the MIDI track, then ok for
• Movie Studio

  3 answers, most recent on 8/22/2025

  RE: Movie Studio Platinum - how to download?
  @Simona-Krasulov Welcome to the Magix users forums. First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry. You need to go to your Magix
• Samplitude

  7 answers, most recent on 12/29/2024

  [Solved] Playback along with audio stuttering every 1-3 seconds
  I have been trying to tweak and troubleshoot my Magix Samplitude settings for a few days now and I'm getting very frustrated 😰Hoping you experts can help! Problem When I playback, I get a minor sound delay before I hear the MIDI track, then ok for a
• Music Maker

  22 answers, most recent on 3/20/2025

  RE: [Solved] New Install; Music Maker 2024 - Laggy and Crashes
  @johnebaker, @gjonny I reached out to Magix Support and we were able to satisfactily implement a workaround until the development team implements a permanent solution. Based on the feedback I recieved from Support, I realised that this issue has
• Movie Studio

  9 answers, most recent on 11/8/2024

  RE: Images not showing
  Version 9.0.1.60 (C2)
• Music Maker

  18 answers, most recent on 12/30/2024

  RE: Magix Music Maker 2013
  To whome ever having this problem! i have had problems downloading my 2013 version with the new download GUI. it turns out to be a windows error causing it to crash. it is because the version is so old and was working fine on older windows versions.
• SOUND FORGE

  11 answers, most recent on 4/19/2025

  RE: SF Pro 18 Annoyances, Fixes?
  What is the last version of SFP to not have the new OVERVIEW data window version that never goes away? I have never experienced or read reports of reoccurring 'Overview' window when it is disabled, Try the reset procedure (File menu) and disable
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  Another idea, maybe check out the Windows Internetoptions and try to enable all TLS versions under the Advanced settings app. Also try to disable the Warnings below the TLS settings.
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  Hi @Darryl-Mason, you might try deactivating and reactivating Sound ForgeYou can access this via the MAGIX Service Center.- Log in to your Magix account using the email address and password you used when SF was initially registered- Click on "My
• SOUND FORGE

  8 answers, most recent on 3/18/2023

  RE: [Solved] sound forge 15 crashes on start up windows 10
  Welcome to the Magix Sound Forge users community @John-Walsh5524. First, try "Reset all preferences and clear cached data"... Assuming you cannot access the "File" menu command, use the alternate method: Hold down the 'Ctrl+Shift' keys, whilst
• Off topic

  162 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @tony-maye Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  @stephen-logsdon Hi We need more information to help diagnose the issue(s) you are having: Follow this tutorial to determine if any errors have been logged and post a screenshot of the details.  The specification of your computer system including
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  @VinceTwo-Two Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• SOUND FORGE

  6 answers, most recent on 3/14/2026

  RE: Missing dll file
  @Ninian Hi Check that you have the Microsoft Visual C++ 2015 Redistributable installed and it is up to date. To repair the C++ installation, see this article on fixing the issue, you must download and install both the x86 and x64 versions. HTH John
• Movie Studio

  35 answers, most recent on 9/14/2023

  [Solved] Frame Could Not Be Calculated
  This is a new problem for me. I updated an older Magix file with new content (which I have done successfully many times in the past), but now it won't render the MP4 (either through the menu dialog or the shortcut in the upper-right corner). It
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @AAProds I rather agree! Perhaps now there will no more user confusion about "upgrades" from earlier versions of Vegas Movie Studio to Magix Movie Studio. Jeff
• Music Maker

  22 answers, most recent on 3/20/2025

  [Solved] New Install; Music Maker 2024 - Laggy and Crashes
  Over the last 2 days, I've been trying to install Music Maker 2024 (32.1.0.13) on my new laptop. For some reason it has been an arduous process. Downloading sound pools was slow and installing instruments led to crashes. I even started over and
• Movie Studio

  17 answers, most recent on 9/25/2023

  [Solved] Spacebar not stopping where I point to .... and where is tech support
  After a long hiatus with no video editing, I recently began using it. (Just tried using 2023 a short time ago, but it was always crashing, even at loading.) Using Windows 10. Now trying the 2024 test version. So far, no crashes. My major problem at
• Music Maker

  One answer, on 6/24/2025

  which new version includes add-ons for commercial use?
  which new version includes commercial add-ons?I prefer to buy less but I need it for commercial use and this program has a constant problem with separating it. Update: MUSIC MAKER 2026 ULTIMATEAll PREMIUM features and contentNew: Vandal virtueller