• Xara Designer Pro

  3 answers, most recent on 10/6/2021

  how many websites may I have ?
  I have an annual renewable website hosting contract with Magix, and I bought Xara Designer Pro X via Magix. How many websites may I have? I run two websites at Magix web hosting. How can I upload a third one? Thanks for your help in advance.
• Movie Studio

  One answer, on 10/5/2021

  RE: codec active problems
  @Nikola-Koletic Welcome to the Magix user to user forums, so not a contact for any Magix staff and the site is not ours. The codec is the same for any country in the world but I assume you mean you have problems finding the appropriate price for
• Other products

  One answer, on 10/4/2021

  RE: Import WEBM format
  @Alexander-Gordon Hi Alexander and welcome to the user to user forums. WEBM was primarily designed for small websites to be able to host their own video streams without the need to pay royalties to the companies that normally charge for use of their
• Video Pro X

  3 answers, most recent on 10/4/2021

  RE: Error in module
  @Krystian-Janiszewski Thank you. That seems to fit the ddl, error which points to a graphics card error. The card should be working. Check on the nvidia website that you have the latest driver for it. If you have the latest driver then you need to
• Xara Designer Pro

  One answer, on 10/3/2021

  Serial number recovery
  I'm upgrading Designer Pro X to the latest version. I don't have the original email. How do I find the serial number on the Magix website?
• ACID

  7 answers, most recent on 9/29/2021

  RE: Acid pro keeps offering me upgrade at $99, but magix wants $199
  @Damien-H Hi Like @Yelandkeil I can purchase form the Ireland version of Magix website for €99, additionally the UK site has the same offer at £74. If you already own an earlier version of Acid Pro then you should be able to get the lower priced
• ACID

  32 answers, most recent on 9/25/2025

  RE: How to cancel subscription?
  So magix provide the hosting, link it from their website, and every product page, and presumably own the domain? Unless Im wrong, do you guys own the domain? Is it fully independent? This is absolutely a magix website, but is run by its customers,
• ACID

  32 answers, most recent on 9/25/2025

  RE: How to cancel subscription?
  @Damien-H These are the "official Magix user to user" forums. Whatever you may believe, there are NO Magix staff who regularly post here. All the moderators are NOT Magix staff, we are all fellow-users so it is not nonsense, we are NOT Magix. Please
• SOUND FORGE

  12 answers, most recent on 9/29/2021

  RE: Searching For Pause
  Hi Stephen-Harris2501, it may be a good idea to download the free demo of Sound Forge Pro so that you can test all of these things before investing any money in it. It's available on the Magix website. This way is a bit safer...the demo lasts for 30
• ACID

  32 answers, most recent on 9/25/2025

  RE: How to cancel subscription?
  If you want to cancel payment immediately, just cancel the direct debit within your bank account. That should do it. ps, emmrecs, this is the official magix forums, linked from their website directly, therefore it is where users would expect magix
• ACID

  7 answers, most recent on 9/29/2021

  Acid pro keeps offering me upgrade at $99, but magix wants $199
  Hi there, Ive tried contacting magix customer service but they wont get back to me for some reason, so Im posting here. I downloaded the trial version of Acid Pro 10, and its still in the trial period. A pop up comes up everytime I open it up,
• Movie Studio

  23 answers, most recent on 10/3/2021

  RE: Non-standard Export Frame Rate in MP4.
  @Richard-Curtis Hi Richard. I think for this one, a good place to start would be to get all of the file data from your clips using MediaInfo . See how the original was encoded and what to. MediaInfo will show GOP structure, bit rate of video and
• Web Designer

  One answer, on 9/24/2021

  RE: "Members Only" section
  @Rick-Haberman Hi . . . . Is it possible to create a "Members Only" section where people would have to register, be approved and then log in to be able to access it . . . . No - for this you need a PHP/MySQL based website which Web Designer does
• Movie Studio

  114 answers, most recent on 7/5/2022

  RE: [RELEASE] Movie Edit Pro 2022 - Your Experiences. Your Movies.
  So, I'm back to the old Magix Doublespeak problem. The new Infusion 3 Engine promo on the Magix website says that it gives an improvement in encoding "with Intel i7 6700 and NVIDIA GeForce GTX 1070."So does that mean that I have to have an Intel i7
• Video Pro X

  2 answers, most recent on 9/23/2021

  Streaming or other settings for 'Progressive' encoding
  Handbrake has a 'Web optimized' option to make the file progressive for website functionality. I need that same option from Magix. Is that the 'Streaming' option or is there another setting that I need. I want to keep quality good but encode the
• Off topic

  10 answers, most recent on 9/24/2021

  https hosting
  My website is hosted by Xara but they say it's managed by Magix. How do I convert my http site to https?
• SOUND FORGE

  5 answers, most recent on 9/22/2021

  RE: Website Malfunction
  No, it was because the website was malfunctioning so it tried to charge my card multiple times so my bank froze my debit card because its worried that I'm being hacked or defrauded, which is unfortunate because I'm trying to run my business. My
• Photostory

  One answer, on 9/21/2021

  RE: Installation of update Photostory 2022 ends to error "no network"
  @andron Welcome to the Magix user to user forums, so not a contact for any Magix staff and the website is not ours. You need to check whether your Antivirus and/or Firewall is blocking access to the Magix servers and whether either or both of them,
• Music Maker

  One answer, on 9/21/2021

  My download link doesn't work
  I recently bought a digital download of music maker from guitar center. They emailed me a link that would take me to the Magix website and install my program. But when I press the link, it says 404 page not found. I tried contacting guitar center
• Photostory

  One answer, on 9/21/2021

  Installation of update Photostory 2022 ends to error "no network"
  The installation file downloaded from my Magix account, the installation starts normally. Installation window withthe green bar disappears when the bar fills up. Something flashes in the background, and then it takes several seconds. then an error
• Other products

  5 answers, most recent on 9/21/2021

  RE: [Closed] Movie Studio Plantinum Suite
  I said am going public until Magix fixes this. That's why I'm in a user forum. When I try to start the program, it takes me to the Magix GMBH website. They own this! They did this! All I want is the my software back which I purchased and they took
• Xara Designer Pro

  One answer, on 9/17/2021

  Upgrade
  Why can't I upgrade my software? Every time I try and upgrade Xara Designer Pro I get an error that I am in the USA, and can't upgrade. It is impossible to change my location and my address (Ireland) is not accepted. On the Magix website there is no
• Video Pro X

  3 answers, most recent on 9/15/2021

  VPX13 New Features - What is actually new?
  Hi, I have VPX12 on my desktop, VXP13 on my laptop and have executed the additional content (I don't think there was anything new). On the Magix.com website there are several things that are marked as New, but I can't see any difference between
• Video Pro X

  4 answers, most recent on 9/14/2021

  RE: Fxhome Ignite Pro
  I purchased the software on Dell website but it lead me to the product main website Magix to download and Magix sent me through email Voucher Code and serial numbers to all the features or add on that came with my software like Fxhome ignite pro I