• Video Pro X

  32 answers, most recent on 12/5/2023

  RE: Canon C-LOG3 files won't open on Video Pro X 15.05.213(UPD3)
  @Marc-Goder Mark, my apologies, I read them to have VPX 15. They've got VPX 8 by the looks so yes, I agree, JussiK needs to upgrade their VPX. 👍
• Music Maker

  5 answers, most recent on 5/2/2024

  RE: i made a song but can not be open, what do i do?
  A correction: I had said *.MMM files are the Backup files -- they're actually the Project files.  Backup files have a .MM_ extension.  You can open these files from within Music Maker (select "All Files" in the File-Open dialog.)  Apologies for the
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the
• Samplitude

  5 answers, most recent on 11/24/2023

  RE: How do I re-activate the "Start Wizard"?
  @Adam_C Hi Adam, No apology necessary but as moderators we do try to keep everything "up to date" and so we do tend to "actively discourage" the resurrection of older threads! Jeff
• Audio Cleaning Lab

  One answer, on 8/15/2024

  [Closed] Removing breathing sounds from video
  Hello. I have edited video for a while but have never really done much audio editing. I have a video that was shot on a phone and, while others are talking, the person holding the phone was breathing so loud that you can clearly hear it while the
• Off topic

  One answer, on 1/13/2024

  RE: Language
  @nmartens Hi Apologies for not receiving a response earlier. If you are getting posts in other languages, check in your forum Profile, Settings, Languages that any languages/regions you do not want to see posts from are unchecked. John EBForum
• Music Maker

  9 answers, most recent on 3/15/2024

  RE: Why do I keep getting this Annoying notification? PLEASE SEE PIC
  I apologize,, I didn't mean to make it look like shouting, just wanted the message to be seen, also, what does it mean when it says "Chorus" can't be loaded? that is apart of the VST Portion right?
• Movie Studio

  3 answers, most recent on 9/24/2024

  RE: Losslessness(?)
  @johnebaker @CubeAce Greetings and apologies for not replying sooner but MrsW found a few jobs for me to do. I'd not thought about i frames, in fact the whole GOP side of things I've never really thought about. Just like chroma sampling i class it
• Movie Studio

  32 answers, most recent on 7/29/2024

  RE: Deinterlacing-How does Magix do it?
  @Can-Dive Apologies. I could not clearly see the last image you posted when I replied. How old is the program that image where it shows came from? I have never personally seen that but only used the programs since the 2018 version, nor have I seen
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  Jeff, I apologize for the abbreviations of info and service, but yes I replied to the more accurate inforservice@magix.net and support@magix.net and even one more. Just a few minutes ago I received a reply via email, see screenshot below. Absolutely
• Movie Studio

  41 answers, most recent on 2/6/2025

  RE: How to fix or smooth de-interlaced content?
  @jak.willis Apologies but this isn't an answer for your current problem. I don't know if you seen this. I thought you may be interested in https://forums.digitalspy.com/discussion/2450392/classic-eastenders-quality-issues-on-uktv-drama/ You may
• Movie Studio

  6 answers, most recent on 6/9/2024

  RE: Import, Export and archiving with Chroma Subsampling
  @johnebaker Greetings John, apologies for not getting back sooner but I was surprised to find out that I had lots to do on Friday and Saturday that was more important than "playing on the computer", or so she who must be obeyed informed me. Anyway,
• Off topic

  4 answers, most recent on 2/14/2023

  RE: [Solved] Problem in login to MAGIX personal area on web site
  @Sakari-Kauhanen Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. With apologies, I have edited your post to remove your email address which should never be posted to a public forum like this one. Please email
• Music Maker

  2 answers, most recent on 4/30/2024

  RE: MMM 2023 and the VST "Cello Sustain" strange sounding
  @Pernas I'm not sure what exactly you mean. Do you have an example? Here is mine: Apologies for the super late response, I got stuck with a support case with Magix order support where I tried to explain the issue to them as well with totally
• Video Pro X

  111 answers, most recent on 1/29/2025

  RE: Feedback about VIDEO PRO X15
  @Stephanie-Corby As @CubeAce (Ray) writes, you need to create a new post with your question since it has nothing to do with the subject of this thread. Please do as he asks, making sure to include ALL the requested details. Your post here has been
• SOUND FORGE

  7 answers, most recent on 12/7/2022

  RE: [Solved] Hi, bought sound forge pro 16 suite, I didn't get spectralayers PRO
  I have worked it out as soon as I posted, my sincere apologies! I had to open the Steinberg Auth Manager and press activate, and it turned my Spectra Layers ONE into PRO. Thanks again!
• Other products

  7 answers, most recent on 2/26/2024

  RE: Photo Manager - Google Error: "This app is blocked"
  @RayP Hi . . . . If an app uses less secure sign-in technology, you might not be able to use it with your Google Account'. . . . . Apologies for the delay in responding, I am having issues trying to re-install version 13.1.1.12 for testing. The
• Movie Studio

  24 answers, most recent on 9/26/2023

  RE: Object Length Indicator?
  @KScott Ummm.... I'm a Her. 😉😁 Apologies,😳 Male dominated forum etc. A reason most of us put our first name in our replies. Ray.
• Movie Studio

  8 answers, most recent on 4/16/2024

  RE: Exporting A Project Video and Audio Objects
  @Doug-Koempel Welcome to the Magix user to user forums. Your first post here has been created in a very old thread asking about how to export separate video objects; you write about how to create separate audio files from a single starting
• Other products

  5 answers, most recent on 10/25/2023

  RE: Music track addition
  @JensKN-Petersen Since you are asking about Phototstory, rather than Movie Studio which is what this thread is about, I have hidden your post, with apologies. Please repost your question to the Photostory area of the forums. Thank you. JeffForum
• Movie Studio

  24 answers, most recent on 9/26/2023

  RE: Object Length Indicator?
  Ummm.... I'm a Her. 😉😁 @KScott Sorry 😏, You can only select one as the solution & sometimes the forum gets confused... 🤷‍♂️🙃😊 Apology not necessary. 😉😊😄
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @CubeAce Hi Ray, .....unfortunately, a 4 TB hard drive now lasts less than a year, and that's just for photos, without a backup drive... I disagree with the above statement. My 2.5-inch external USB HDD drives of 1, 2, and 4 TB are all over four
• Video Pro X

  25 answers, most recent on 8/10/2024

  RE: No Hardware Encoding 9:16 ONLY!
  @Liam-Roberts You've given us nothing to work on. What are your system details? What sort of videos do you have on the timeline? Are you using Size-Pos-Rotation/Section to achieve 9-16? What format are you exporting to? I've just done a 9-16 export
• ACID

  3 answers, most recent on 4/6/2023

  RE: [Solved] Record Button No Longer Works
  Thank you much for your prompt reply. I record with Acid Pro 7 on my Windows 7 Professional PC. I went into the Control Panel and checked the sounds setting to see that the Microphone listed under "Recording" was "Unplugged" and that this input was