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No you don't understand me. I'm using a translator and maybe the translation is wrong. I have the settings fine in my PC. But Music Maker technical support is not good. I have been reporting errors in the MM program to technical support for almost 2

Video Pro X

10 answers, most recent on 10/23/2025

RE: App failure to load

@Michael-Banks1180 Hi . . . . the application has failed to launch due to it's side by side configuration is incorrect . . . . This usually means there is an issue with the Microsoft VC++ installations. See this tutorial, it is a PDF file so you can

ACID

9 answers, most recent on 11/25/2024

RE: Install Error -2147163964

Update: The Error persisted within how Windows was managing the .net framework, I learned this after trying to update Visual Studio. I imagine sometime during installing Unreal Engine & Visual Studio something went wrong and didn't go noticed.

Music Maker

9 answers, most recent on 4/2/2024

RE: Soundpool Audio Error

@Riley-Coach Does the error message go away if you start Music Maker as administrator by right clicking on the program icon?

Movie Studio

7 answers, most recent on 7/4/2024

RE: error message

@derek-brown Hi Derek. No I have not seen that particular error code. Does it happen every time you use the program? Video Deluxe is the base name used for the program and known as Video Deluxe in some countries. Ray. Thanks no only once in a while

Movie Studio

6 answers, most recent on 12/30/2024

Cannot uninstall Video de luxe...

When trying to open de video deluxe version 2022 after a while, the software wants me to install the travelmaps options and the cloud import options.This comes with an error that the install files are not on a local disk, but on a cloud disc which

Movie Studio

12 answers, most recent on 3/26/2024

[Solved] Is there a way to download any bug fixes for Movie Studio 2023?

In the past few weeks I've been having issues with Movie Studio 2023 crashing or at least locking up and or giving me generic error messages especially (but not exclusively) when rendering a project. I was wondering if like many programs/apps there

ACID

15 answers, most recent on 12/19/2024

RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄

@Forever-Season Ok. Maybe a plugin crashes the scan. There are audio_plugin_scan_server exe files in the Acid program folder. Maybe move them temporarily to another location. If I remember it correctly Acid will then throw an error message and not

Video Pro X

5 answers, most recent on 3/20/2025

[Closed] Vegas Pro 21.0 is asking me to activate and register again

So I bought Vegas Pro 21.0 in Humble Bundle sometime at the end of the year last year. I installed it and used the code Humble Bundle provided when I first bought it. I opened the program and played around with it to get the feel of how to use it.

ACID

12 answers, most recent on 9/7/2024

RE: ACID 11 Quits responding.

I have done everything you described above. I originally purchased acid 11 music studio, then realized i should have purchased the acid 11 pro suite. so i did that. i had them both installed so i uninstalled acid11 music and got the same error. then

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

Hi again, tried to uninstall using Revo as you suggested, I did reboot and then run installer as adminDuring install I awas on a loop with this error: it seemed to be an issue with the izotope component so I did cancel, install seemed to resume and

Photostory

One answer, on 3/18/2025

Hangs, does not ever complete

trying to export as video. Tried exporting several different formats, e.g, avy, mp4, mpg. Program just hangs after getting over 96% done.Tried software and hardware encoding. Program is unresponsive, must fill using task manager. No error

Other products

One answer, on 6/21/2024

Missing editing tools, fatal error message

Hello,I'm having a new problem with Magix Audio Studio 7 Deluxe. When I open a song file to edit it, I get the error message "Fatal sctrl Error: Could not open sam.marmor.bmp," and while the song opens, there are some editing tools missing. I can't

SOUND FORGE

One answer, on 9/13/2025

problem registering Sound Forge 9.

I recently installed Windows 11 a month ago. Then I reinstalled my copy of Sound Forge 9 using the CD. I registered it and all was fine for a month. Then today all of a sudden when I try to open the program it asks me to register it. Then I get an

Music Maker

9 answers, most recent on 4/2/2024

RE: Soundpool Audio Error

@Riley-Coach Does the error message go away if you start Music Maker as administrator by right clicking on the program icon? No

Audio Cleaning Lab

13 answers, most recent on 2/27/2025

RE: Problems Installing Sound Forge Audio Cleaning Lab4

Tried the Event viewer and this is the result. Log Name: ApplicationSource: MsiInstallerDate: 21/02/2025 17:10:23Event ID: 10005Task Category: NoneLevel: ErrorKeywords: ClassicUser:

SOUND FORGE

3 answers, most recent on 8/18/2025

RE: I am unable to register the activation code sent to me for my audio

@walter-h6914 Welcome to the MAGIX user to user forums. Serial/activation codes for current Magix products will always begin with P3. If your code has any other first digits it is almost certainly a voucher code and you should go to this page and

Movie Studio

10 answers, most recent on 4/20/2025

RE: Magix Movie Studio 2025 TRIAL

@AnnTH Hi Ann Is that a typing error? An nvidia GT 70? If it isn't a typo and the rest of the specs of the computer mentioned in previous posts is what is currently trying to run the program then there is a possibility the computer just doesn't have

Rescue Your Videotapes!

5 answers, most recent on 5/17/2024

Computer doesn't see my USB Dongle in File Explorer

I just purchased Easy Video Rescue Your Videotapes, so here's my problem. Afterinstalling the software that I just received, I opened the program and followedthe instructions. I attached my Canon Mini DV Ultra camera to my computer via theAV USB

Movie Studio

3 answers, most recent on 3/19/2025

RE: Movie Studio Platinum 2025 Won't Install

@Skylar-Jensen Hi . . . . Whenever I open the installer, . . . Check that your Antivirus program is not blocking the installation, how you do this depends on the Antivirus program you have installed. If the installer and software installer are not

Photo & Graphic Designer

8 answers, most recent on 7/15/2024

Error code 6

Hi, I have Photo & Graphic Designer 2013 (Version 8.1.4) which has served me very well over the years. Yesterday it stopped working after a Win 11 update, with Error Code 6. I can't find an option to roll back the Windows update and no longer

Movie Studio

14 answers, most recent on 10/29/2024

RE: MEP 2023 | 2 video files (in 1-day) have been exported with corruption

@Apollo89x Hi. It might help if you included mediainfo of the exported clip in case of an export setting error. It might also be worth looking at your program settings to see what GPU and renderer are in use. At present I would guess that too low a

Movie Studio

One answer, on 6/14/2024

Recording error message

We just installed studio 2025 and when we select the record button we get the attached error message. The only option is to close the program. Can someone provide suggestions? Error in module "KERNELBASE.dll" (load address:......). to address .....

Music Maker

12 answers, most recent on 4/27/2024

RE: Music Maker update 32.1.0.17

I updated Music Maker yesterday. I keep getting an error message every time I run the program. When will it go away? And can I still work with the program or wait for a solution? Thank you. Martin