Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@davidr1 Hi If you are running McAffee I agree with @SP.'s comment. Assuming you mean you are getting the same Error code: 1603, the error code means the run permissions, or Temp folder access permissions, are incorrect. This can be caused by a

Music Maker

7 answers, most recent on 3/29/2026

RE: Loops unlimited will not load

It is really frustrating when we're paying for a subscription like Loops Unlimited and we are basically out of options to make our music. The worst part is the company rarely posts anything including real-time status updates on social media or on

Movie Studio

29 answers, most recent on 8/20/2026

RE: Video Deluxe 2026 Plus

@AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)

Movie Studio

7 answers, most recent on 11/10/2024

RE: Program will not run.

@George-Moore Welcome to the Magix users forums. You have posted two screenshots (thank you for them, by the way!) but they seem to be suggesting two different problems? One suggests there is a problem updating Movie Edit Pro Premium, which is now a

Other products

4 answers, most recent on 12/20/2025

RE: Strange error message with Photo Manager Deluxe

@Linda-Lawson I'm considering dumping OneDrive but as I get 1TB+ of 'free' storage with Microsoft 365 it's kind of handy. :) Understood, BUT if that "free storage" is actually creating problems for the user one has to ask, is it really worth it?? I

Video Pro X

4 answers, most recent on 8/23/2026

help request 4th failure to complete form submittal

Video Pro X17 Version 23.0.1.318 (UDP3) UG code 8488 KA1 Windows 11 Pro, Ryzen 7 9800X3D, 64 GB RAM, audio and Radeon GPU are both motherboard-integrated Hello: I have tried a 4th time to submit a help request starting at this

Video Pro X

18 answers, most recent on 6/29/2025

RE: Magix Capture - Standalone program

@browj2 Hi John The error message would suggest that mumaeasy, ie 'Music Maker Easy' which is the 'Music editor', that is installed with VPX, cannot be found, or there is an issue, with the audio editor specified in the program settings. The

SOUND FORGE

42 answers, most recent on 5/28/2025

RE: Batch Processor Crashing

@johnebaker I'll do a computer move when I'm forced to upgrade to Windows 11.I'm definitely not uprooting my entire system and manually moving every single thing I own to accomodate one unruly program. I have to replace my wifi card and then I'll

Movie Studio

2 answers, most recent on 9/10/2025

RE: Error in module mx dec mf audio x64.dll

Hola que tal, bueno yo le encontré una solución a este error, fue muy difícil pero al final se pudo, en el caso mío estoy usando el Magix Video Deluxe 2024 Premiun, tengo otras versiones y me pasaba lo mismo e hice con todos y me solucionó al menos

Movie Studio

5 answers, most recent on 4/18/2026

RE: LOSS OF OF PLAY BACK BAR.

@Steve-Smith Hi Steve We need more information:- The specification of your computer system, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you are

SOUND FORGE

3 answers, most recent on 12/23/2025

사운드 포지 17프로 재 설치 문의 합니다.

컴퓨터 오류 때문에 컴퓨터 전체를 포멧 후 다시 설치하여. 사운드 포지 17도 새로 설치를 하여 실행을 하면 오존 창이 뜨면서 일련번호를 입력하라고 하여 제품 구매 할 때 받은 일련번호를 넣으면 다르다고 합니다. 이메일로 다시 다운을 받을 프로그램을 받았스면 좋겠습니다. Google translate: Due to a computer error, I had to format and reinstall my entire computer. When

Samplitude

3 answers, most recent on 11/1/2023

[Solved] Samplitude 11 Producer won't open

I know that it's an old program but I need it to open so that I can access songs. I see the following error message. "The program could not be started. It's possible that the installation folder is damaged. Reinstalling the program could remedy the

Photostory

20 answers, most recent on 2/28/2026

RE: Photostory 2026, "RC String 8875 not found"

@David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The

Other products

One answer, on 9/13/2026

[Closed] Vegas Pro 21 crash while using AI Smart Mask 2.0

Vegas just crashed on me, with the following Event Viewer Application error. I'm running on Windows 11, Dell T7920, Dual Xeon Gold 6138 and 128GB RAM.Faulting application name: vegas210.exe, version: 21.0.0.315, time stamp: 0x664631c2Faulting module

Movie Studio

One answer, on 4/28/2026

RE: program won't open- frozen

@Juliette-Perez First, can we confirm that the product you have is "Video deluxe 2026 Premium"? Second, the "error" that appears; please take a screenshot of it and post the screenshot here, or at least quote the wording in full. Third, uninstalling

Movie Studio

14 answers, most recent on 8/24/2026

RE: Corrupted Audio

NOTE: I have a few project files where I was going through the process of trial and error repairs, and a few more renders (I had already deleted an object source file in this one- see the small gap in timeline). I'm not sure these two

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

I just created a file, like you suggested. Added 3 markers. Double clicked inside 2 of them to select the region, ctrl-c then ctrl-e to create a new file. Did this same process again. When I did ctrl-e for the 2nd region, the program crashed. No

Music Maker

12 answers, most recent on 11/29/2024

[Solved] Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"

I was working on a song in music maker 2024 premium, when I went to the audio efx track, the program kept crashing. I decided to uninstall and reinstall magix music maker 2024 premium. However, upon reinstalling, EVERY TIME it launches, it will

Movie Studio

29 answers, most recent on 8/20/2026

RE: Video Deluxe 2026 Plus

@AAM Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card(s)

SOUND FORGE

4 answers, most recent on 7/23/2025

RE: Sound Forge 17.02 not starting correctly

Hi @Jeff-Saylor and welcome to the Magix Sound Forge users community . Are you referring to the installation manager running but does not complete unpacking and installing Sound Forge 17. The actual installation <.exe> file should be in

Movie Studio

20 answers, most recent on 10/9/2025

Video files not loading

I am using Magix Studio 23. I can open the software and add some photos. When I start adding video files, I can load the first 4 files. After that, I try to load 12 additional files. The loading gets to about 80% and then crashes, closing the

Movie Studio

One answer, on 7/13/2025

RE: Alteração e-mail

I purchased license number Removed by Moderator and due to a registration error I registered the email address Removed by Moderator when it should be Removed by Moderator where I already have another product MAGIX Video Easy 3HD with license number

Video Pro X

42 answers, most recent on 9/4/2026

RE: Video Pro X16 cannot succesfully write to DVD-DL discs

@rickduley The "official" process to be able to write D/L discs using ImgBurn can be found at https://forum.imgburn.com/topic/1780-how-to-write-dvd-video-files-directly-to-double-layer-media-using-imgburn/ The specific error message you are seeing

Other products

One answer, on 3/2/2026

[Closed] Installion error on 23 vegas software

Ihave this problem installation Problem Description Application Name: VEGAS Pro Application Version: Version 23.0 (Build 302) Problem: Unmanaged Exception (0xc0000005) Fault Module: C:\WINDOWS\SYSTEM32\ntdll.dll