• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  @OF2-2540 No, your Windows installation seems ok. Do you know if the drivers are up-to-date? I personally use a software like Snappy Driver Installer to get current drivers. It looks like Snappy Driver Installer Origin might be the better version at
• Photostory

  3 answers, most recent on 11/6/2024

  RE: basic usage
  @Rick-Howard8615 Welcome to the Magix user to user public forums, so not a contact for any Magix staff and confidential data, like your phone number, should never be posted here. Hence, I have edited your post. Your specific question require a
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @AAProds Hi Al I currently don't have access to those files at the moment, my PC is offline for a few days. Will let you know as soon I can put something together for you. @jak.willis Hi Jak The full error message I believe
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  Oh dear, Not quite randomly. The same slides (I think) There are 3 blank areas. But all files should be identical. I'm afraid your idea of file sharing is beyond me - I'm 80 in a couple of weeks time and just haven;t learned how to do this stuff.
• Movie Studio

  9 answers, most recent on 7/31/2025

  RE: How long does it take for customer support to respond?
  @webfrit Welcome to the Magix users forums. Because Magix GMBH is currently undergoing a major company restructuring I suspect responses to support requests are taking rather longer than usual at the moment so the answer to your question of how long
• Movie Studio

  17 answers, most recent on 9/25/2023

  RE: [Solved] Spacebar not stopping where I point to .... and where is tech support
  @AAProds @KScott I don't have an earlier version to test, at the moment as mentioned you have to click on the area at the top of the timeline (I've coloured green) but i often click on the area below the clip (I've coloured red) because I've got
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  @Andrew-Goode Thank you for the additional information. Every little detail helps! First, there is no phone number for Magix Support, sorry! Many years ago there used to be but it has long been discontinued, presumably because it was felt to be not
• Movie Studio

  18 answers, most recent on 4/9/2024

  RE: Intel Graphics Driver Disabling Waking Up By Mouse/KB bump
  @AAProds @johnebaker My version is the same as John's - I suspect anyway. No problems here at the moment. AndyW
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @ericlnz Hi The same question is being asked in another topic and i see he is gone from the Vegas forum too. At this moment we have no idea on why Gids account has changed to former user. John EB
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  @doane HI . . . . the AVCHD, doesn't play back on my home BlueRay player . . . When I click to play either story it starts with the music playing and the first image, but won't advance to the next photo. I'm using the HD Static-General-Blue Grid
• Music Maker

  157 answers, most recent on 12/30/2025

  RE: Wishlist for the next Music Maker!
  I dont want to sound negative, but some of the sound pools are pretty rubbish. Instead of sample families you get one or two loops in different keys. More loops that are in families would represent far better value for money. At the moment it feels
• SOUND FORGE

  30 answers, most recent on 1/29/2025

  RE: Removing of Back Ground Sound
  Thx @SP.   I don't see legacy Noise Reduction Suite in my product list The Following is part of my download list I only downloaded Sound Forge Pro 18 at this moment. Here is the list that I did not Download yet 1. ACID Pro 11 2. Analogue Modelling
• Movie Studio

  7 answers, most recent on 5/28/2024

  RE: GoPro Hero 12 Filmmaterial bearbeiten mit Magix Video deluxe Prem. `22
  @Haddock Hi, I just upgraded to Movie Studio 2025 & tried my GoPro11 files, they play without problems, I've got a fairly decent PC but I wouldn't say these files were taxing my PC in any way. Movie Studio 2025 is on a very cheap price at the
• Music Maker

  8 answers, most recent on 3/24/2024

  RE: keyboard piano
  Thank you for your reply. I have installed asio4all driver and everything works fine. Looking for more basic instruments for free, for the moment. I have very much appreciated your fast answer. Thank you again! Art
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  No probs: I’m in Japan. This is my first time on a forum. I don’t need quality of audio while editing, except for occasional subtle moments, but need it for final output. Can I use a low-quality dummy file while working and swap it out at the end,
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  @SP. Hi There SP., thank you for your precious (as always) search and info. Those details in the release notes confirm what we were fearing... Samplitude has been stripped down as a lot of things have been cut off following the company change, many
• Movie Studio

  51 answers, most recent on 12/14/2024

  RE: How to burn files to BD with menus but without having to re-encode?
  @jak.willis Hi Jak . . . . Well at the moment the files are just in the timeline. . . . In that case you should not get the message asking you if you want to Encode all etc. when you burn to ISO image or disc. However, if:- the imported video files
• Music Maker

  6 answers, most recent on 5/28/2023

  RE: [Solved] Update fail - Files in use error
  The problem has been solved: I found the latest update for Windows 64bit today (Moments 3), and once I did that and rebooted, I tried to update MMM 2021 again and it worked this time. Yay.  
• Music Maker

  11 answers, most recent on 1/30/2024

  RE: Changing frequencies of music (solfeggios)
  At the moment Soundpool loops for Yoga & Meditation etc but I want to create my own meditative sound with VST Instruments (I am a novice).
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO Ok. I hope you make regular backups of your computer. I usually have my installers and files on external hard drives/cloud backup. If a problem with Windows occurs I can simply reinstall it (via advanced startup options by holding SHIFT
• Video Pro X

  65 answers, most recent on 4/7/2024

  RE: VPX prices until April 9, 2024
  @browj2 Hi, response from Magix support about updating that bug that limits a clip transferred from the timeline to the temporary folder to one second:"I cannot tell you at the moment whether this bug will be fixed before the release of VPX 16."
• SOUND FORGE

  9 answers, most recent on 4/27/2024

  RE: Soud Forge does not receive a signal from the wireless microphone
  When I tested with Audacity and desktop video recording in Snagit Capture, in Sound Force I had Microsoft Sound Mapper selected, and as I said before, if I was using the microphone in Snagit or Audacity, recording in SoundForge worked. When you stop
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 As far as I can remember this is the first occasion on which this specific error message has ever been seen. A quick Google search on it returns the only result as this thread (!) so no help there either. I've just checked my
• Movie Studio

  7 answers, most recent on 6/6/2024

  RE: I am unable to purchase anything from the in-program Store.
  Hi Ray I didn't know that, I've never tried purchasing extras before but I'll certainly give it a go. At the moment I'm only after a few more transitions and some music packages, not critical but I'd like to have the choice. I still haven't