• Movie Studio

  3 answers, most recent on 6/1/2020

  RE: movie edit pro premium keeps rebooting
  I have the “keeps rebooting” or reopening issue too. On a Windows 10 machine. Strangely, removing the external SuperDrive dvd writer seemed to cure it. I will have to remember to do that once I’ve finished burning dvds.
• Photostory

  7 answers, most recent on 4/17/2020

  RE: [Closed] Photostory Deluxe - I have HORRIFIC problem-your program deleted files
  @Lynn-Everest I'm sorry that you experienced the problem that It literally wiped out every single file that was contained within folders on my desktop but I would have to make two comments: "Data" files or folders, like your photos, should never,
• Rescue Your Videotapes!

  8 answers, most recent on 4/7/2020

  RE: Not recording
  @Nick-Adkins Hi . . . . the laptop doesn’t have a cd player . . . . Have you considered buying an external USB DVD Writer, they are not expensive, like this? If you do, get a known brand eg Hitachi, LG, Pioneer, Samsung. HTH John EB
• Photostory

  3 answers, most recent on 2/14/2020

  RE: My new laptop has no optical drive
  @B-V-Boy Since this is a user to user forum and not a contact for Magix Support I have removed your support ticket number since it is, essentially, personal to you and so should not be posted to a public forum. please tell me what I will need to do
• Rescue Your Videotapes!

  One answer, on 1/22/2020

  RE: Software downloads
  @jacqueline-h3084 Welcome to the Magix forums. Unfortunately, I can find no web page which allows you to download this particular program! Some other Magix programs offer free Trial versions, which once you have purchased the software and received
• Photostory

  20 answers, most recent on 12/16/2019

  RE: Trouble with Photostory
  Just a thought, as this is from a laptop, not desktop as you usually uses - could the burning be disrupted due to lack of power to the BD writer?I have looked at various external BD writers and typically they flag that they might not be used with
• Photostory

  8 answers, most recent on 10/9/2019

  RE: PhotoStory does not recognize external DVD RW Drive
  @Michael-Nicoletti Hi Thanks for the info - the specification for the drive indicates it can read/write CD's and only read DVD's ie it is not a DVD writer - this may be why it does not appear in the burner list . Was the Samsung recognised by
• Photostory

  8 answers, most recent on 10/9/2019

  RE: PhotoStory does not recognize external DVD RW Drive
  @Michael-Nicoletti Hi Mike . . . . I am thinking maybe I should uninstall PhotoStory and then reinstall it . . . . I do not think this would make any difference - I suspect this is a compatibility issue, Windows 10 presents the drive to Photostory
• Video Pro X

  126 answers, most recent on 8/9/2019

  RE: VPX11 released today - Comments
  @browj2 @shgrude @Former user, indeed... ... To all who posted to this thread, with reference to the questions about NB Titler Pro and Elements add-ons and whether they should be part of the "automatic" update to the new VPX 11: I've just received
• SOUND FORGE

  5 answers, most recent on 5/20/2019

  RE: Sound Forge 4.0
  I'm very long time used this software: Sonic Foundry 4.0-6.0Sony 7.0-11.0Magix 12.0- Graphical nearly same 4.0-7.0. I'm used long time 7.0 version. (Windows XP, XP x64, Windows 7 x64) Used now in paralel 7.0, 11.0, 12.0x64. (Magix version compressed
• Movie Studio

  11 answers, most recent on 5/7/2019

  RE: Burn abort (encoder error) MEP17
  You are quite right when you highlight that line from the burn log about the Splitpoint. That was where I started from when attempting to analyse the problem: your project, as originally exported, is too large for a single-layer disc. Reducing the
• Movie Studio

  11 answers, most recent on 5/7/2019

  RE: Burn abort (encoder error) MEP17
  Hi again. Thanks for all the additional information. I think we need to take a step backwards here. You are quite right when you highlight that line from the burn log about the Splitpoint. That was where I started from when attempting to analyse
• Movie Studio

  11 answers, most recent on 5/7/2019

  RE: Burn abort (encoder error) MEP17
  Hi again. Thanks for all the additional information. I need a lot of time to digest it all so may not be able to reply in any detail for some time! However, two things strike me about what you have shown: Your DVD writer can, apparently, not handle
• Movie Studio

  11 answers, most recent on 5/7/2019

  RE: Burn abort (encoder error) MEP17
  Hi Jeff, thanks for responding. I'll leave the system and media details until later as I think the big picture I've given is reasonably sufficient. The HD has oodles of free space and, since posting, I have succeeded in completing a disc image but
• Movie Studio

  11 answers, most recent on 5/7/2019

  Burn abort (encoder error) MEP17
  OK, old software but before you dismiss this with the recommendation to upgrade to a recent version, understand that it must not be an encoder error as reported for a couple of reasons: It's a nearly 2-hour movie and it successfully encodes to
• Music Maker

  No answers, created on 3/26/2019

  Custom Plug-Ins
  Hello, everyone! I have been using MAGIX products since May 2015 and supporting this community since 2017. I am so thankful for the services and all the high-quality software that actually made me so productive despite being young. I first started
• Music Maker

  10 answers, most recent on 2/7/2019

  RE: Move the MMM program and all soundpools/instruments from one PC to ano
  @JoopK Hi . . . . MMM . . . .MAC PC in my studio. Planning to install there Parallels with Windows 7 professional . . . . IMHO Music Maker and Parallels do not get on well with each other. Music Maker requires direct access to the audio card and
• SOUND FORGE

  6 answers, most recent on 3/19/2019

  RE: I just bought "Sony PS-LX300USB Turntable" and it came with a disc
  Hi again. i did and it asks me to insert the disc So, the installer seems to be seeking some kind of code on the actual disc. In which case I think your only option now is to bite the bullet and buy an external USB DVD (re)writer and use that. Such
• Photostory

  8 answers, most recent on 12/10/2018

  RE: Burn DVD
  The message Drive not ready suggests either there was no DVD in the drive, or that your DVD drive is actually NOT a writer but only a reader. So, please post the full specs of your computer. CPU, RAM, HDD type and free space, DVD reader/writer model
• Movie Studio

  7 answers, most recent on 10/14/2018

  RE: VST Audio plugins
  Thank you Jeff. I am genuinely evaluating MEP. I'm a freelance writer/producer/director and have used Premiere Pro, Avid (with an operator in that case) and Davinci Resolve for work for BBC, UK Parliament, Arts Council and others but I'm always
• Music Maker

  12 answers, most recent on 10/24/2018

  RE: VSTI
  @vokulsky1 Hi, I can't directly answer your question 1 (as to why your installation of MM closes down, seemingly without warning) but you really do need to be incrementally saving your work as you go along, perhaps as often as every 15 minutes. I
• Movie Studio

  3 answers, most recent on 9/24/2018

  RE: Technology support for new PC
  Hi I would recommend: Intel i7-8700 with standard cooler - no need for water cooling. motherboard to match that has the required connections especially for the monitor(s) 16GB RAM is sufficient 32GB would be better. Cooler Master semi fanless 650W
• Movie Studio

  21 answers, most recent on 11/27/2018

  RE: Movie Edit Pro - New version 2019 - New Features
  @SevCardy, @SevCardy Hi I can't test this one either - my PC has just died this morning, and my laptop does not have BD writer. John EB  
• Photostory

  3 answers, most recent on 8/20/2018

  RE: Cannot burn to DVD with Majix photostory easy
  Hi, welcome to the Magix forums. I'm sorry no fellow-user has been able to suggest an answer to your question; perhaps you should raise a Support Ticket with Magix. However, one think I do notice from that log is that your project seems to need a