• Music Maker

  One answer, on 8/13/2024

  can't download any free assets. (I have the "PREMIUM" version)
  I can't download any free assets. I have the "PREMIUM" version of Music Maker (Version 28.0.3.53) and I don't even have all the free assets of the "FREE Version" Using Windows 11 Home, i7-8750H 64-bit system 32bg RAM
• Video Pro X

  2 answers, most recent on 2/3/2025

  [Closed] Video Pro 19 keeps crashing
  Hello: Lately, in using my Video Pro 19, it keeps crashing within a few minutes while editing a video. Advice to fix it would be appreciated. My computer hardware is Dell laptop 7791 2-in-1 Processor: Intel(R(, Core(TM)i7-10510U CPU @ 1.80GHz, 2.30
• ACID

  5 answers, most recent on 6/25/2024

  RE: ACID products in Windows 11, Music Studio 11 vs Pro 10 vs Pro 11
  @GRB Hi I still use Acid Pro 7 and in Windows 11 Pro with no issues or crashes whatsoever, I don't use VST's though. Just simple music creation, so yes it's very stable. Stephen Forum Moderator
• Rescue Your Videotapes!

  2 answers, most recent on 11/28/2023

  Will no work on Windows 11
  My Magix video saver equipment that worked fine on my Windows 10 PC will not work on my new Windows 11 computer. What is the problem?
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  Similar problem here. Dell Latitude 7410 / Windows 11. My old Movie Studio 16 Platinum wouldn't run on the a new machine. Removed devices using the old thinking possibly too many registere, but eventually just paid for 2025 upgrade. Kicks back
• Photostory

  2 answers, most recent on 12/23/2024

  RE: Magix photostorey delux 2014 unable to re-install
  @Siraj-Shah Welcome to the Magix users forums! The latest version of PS is version 24 so your version 12 is at least 12 years old! As such, and with the increased security, hardware and software requirements of Windows 11, I suspect your only option
• Video Pro X

  8 answers, most recent on 3/9/2025

  RE: keyboard shortcut photo and transition
  @johnebaker Hi John EB, As far as I can tell, it does the same as Multi-track ripple (3). If you use your shortcut, you'll have to press 1 to get back to automatic insert and to get right-click access to the import button icon on the toolbar. In
• ACID

  2 answers, most recent on 1/9/2024

  No sound when loaded completed files
  When loading completed files back into Acid Pro 11 there is no volume, all the levels are showing but no sound. Samples can be heard but when loaded onto existing file they cannot. have deleted and reloaded Acid pro 11 but no change. Was working
• Photostory

  9 answers, most recent on 12/29/2023

  [Solved] Travel Maps version 5.0.0.500 crashes
  I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version
• Movie Studio

  4 answers, most recent on 11/17/2022

  [Solved] How to Reverse Video.
  Was using movie studio 11 and just upgraded to 23 and quite a lot is missing. I can seem to find how to reverse-play a video. It used to be among the options when you select a clip and right click.
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @Szymon-Barabach You can reset the Acid program settings by holding CTRL and SHIFT on your computer keyboard and then starting Acid. Keep holding the keys until a small window appears and asks you to reset the settings Generally, a crash in ntdll
• Movie Studio

  14 answers, most recent on 6/16/2024

  RE: Movie Studio will not display video but does play audio
  @Roger-Blair Just out of curiosity, and this may mean nothing at all, what if any setting is there for Movie Studio in the Windows 11 settings / gaming / game mode / graphics? AndyW
• Video Pro X

  2 answers, most recent on 11/19/2024

  RE: perception in VPX (trial) in relation to MMS
  @Betovalle Hi Comparing full version to full version - I get no perceived difference when comparing like for like effects, editing etc. IMHO where VPX excels and gives a better 'feel' during editing is having both the Source and Program preview
• Audio Cleaning Lab

  25 answers, most recent on 11/4/2025

  RE: Open GL driver error
  @jamesglynn You need Windows 7. Doesn't work on Windows 10 because the Intel drivers for the HD3000 aren't compatible with Windows 10 or 11.
• SOUND FORGE

  8 answers, most recent on 9/30/2025

  Sound Forge 18 - questions before buying
  I've been using Sound Forge since 2000 (v 4.5 when it was developed by Sonic Foundry) and am currently using SF14. I see there's a decent sale on and thought I might upgrade, but does anyone know if it's stable on Windows 11? As you know, everything
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  Experiencing the same issues. No other audio software causes me issues like this. Despite clean uninstalls and reinstalls, SF15 no longer launches. I just get a pop up that says “stopped working” and a small string of crash data. My biggest
• SOUND FORGE

  3 answers, most recent on 6/8/2024

  Audio Studio 17 installation error in Windows 11
    Image replaced by Moderator This error has reappeared (like that in 2021) since upgrading to a new Dell Inspiron 5630 laptop (Intel Core i7, 16GB Ram) running Windows 11 23H2 64 bit OS. Above image grabbed *after* disabling my VPN, all firewalls
• ACID

  9 answers, most recent on 1/24/2025

  RE: Won’t install Sony acid 7
  @NTC-LAIDLER Ok. So, did the Acid install at all? Because you wrote that the transfer throw an error but also that you tried to make it accept your serial number, which would imply that the installation went through. Are you getting a specific error
• ACID

  2 answers, most recent on 7/1/2024

  Melodyne 5
  I have a copy of Melodyne 5, that I believe came with my copy of Acid pro 10. I try to install it but it never appears within Acid pro.Any ideas how to make this work? I am running Windows 11 on a PC Thanks...
• Other products

  27 answers, most recent on 1/7/2025

  RE: DVD Architect Studio 5.0
  @Julia-Huddleston Hi Taking your questions in order: DVDA 5 is not guaranteed to work on Windows 11. DVDA 7 does, I use it.The current Movie Studio is an entirely different program, and, if you want to maintain the same work flow and familiarity
• ACID

  No answers, created on 11/17/2023

  ACID Music Studio 11 download size
  Hi what is ACID Music Studio 11download size please. Also is is possible to not download the loops? Thanks for reading
• ACID

  8 answers, most recent on 9/24/2024

  RE: What is shopprocessgui.exe
  Hi Jeff My question is the same, about the shopprocessgui.exe that keeps popping up every time I quit ACID Pro 11, as shown in the screen shot. Yet to find a solution, instead of hiding my post why don't you try to find a solution for it Before
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527 Hi David You confirmed the CPU was: . . . . Hi John The graphics driver is the Studio Version 565.90 and the Processor is 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz   2.50 GHz . . . . ie there is/are no suffix letter(s), in
• Video Easy

  One answer, on 11/27/2023

  MAGIX Video easy HD can not be installed on Windows home 11
  My purchased MAGIX Video easy HD (Version 5) can not be installed on Windows 11 Home 64-bit operating system ? How can I install it?