• SOUND FORGE

  4 answers, most recent on 12/10/2022

  [Solved] Sound Forge Crashes every time I try to open it
  I recently installed SOUND FORGE Audio Studio 16 on my pc. I get through the install but afterwards when i try to open it, it starts the boot process for the application but then asks to send an error report and crashes. This is the 64 bit version
• Other products

  One answer, on 8/29/2024

  RE: [Closed] Sony Vegas "Error" "The Activation Code is Incorrect"
  @Noble-Village Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There
• SOUND FORGE

  7 answers, most recent on 12/7/2022

  [Solved] Hi, bought sound forge pro 16 suite, I didn't get spectralayers PRO
  Hi there, my first post. Previously owned an older sound forge, upgraded to 16 pro suite. It clearly claims on the product page that I get Steinberg Spectra Layers Pro 9. Even in my purchase email it has a serial number for Spectra Layers Pro 9,
• SOUND FORGE

  10 answers, most recent on 2/12/2025

  RE: Sound Forge 18 Build 21Back Up Toolbars?
  Thanks @rraud, please tell me about the registry settings. I have experience of writing my own keys (though not for any Magix products) and I take regular images of my system so I can restore it should something go wrong. I consider keeping data
• ACID

  One answer, on 5/13/2026

  Quantized Timeline Jumping / Live Arrangement Performance
  I am a long-time DAW user currently building live band medleys and stem-based performance sets inside ACID Pro 11. One feature that would dramatically modernize ACID’s live-performance workflow would be the addition of quantized timeline jumping
• Off topic

  4 answers, most recent on 10/29/2025

  RE: Tired of all the sales/upgrade emails from Magix
  @NotACat Welcome to the Magix forums. I think we understand your frustration but these are user to user forums; Magix staff rarely, if ever, visit here and so it is extremely unlikely that anyone who can effect any change to the sending out of
• Other products

  One answer, on 11/20/2023

  [Closed] VEGAS PRO 18
  I changed my username and/or password and cannot access my registered product. I get messages about the registration number being used by somebody else. How do I get over this hurdle? Apparently, somehow, I must re-register the product under my new
• Movie Studio

  7 answers, most recent on 6/6/2024

  RE: I am unable to purchase anything from the in-program Store.
  @Michael-Stevens Hi Michael. I think transitions are the few things not available on the Producer Planet website but there is Pixlan and their offering of plugins. Check with them first that their plugins are still compatible with Magix
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Gid @Reyfox Main Mobil products I see are engine oils in places like Halfords. ESSO here was taken over by ASDA. Looking on the internet there are still 300 ESSO petrol stations in the UK mainly owned by Tesco. BP has agreements with ESSO to
• Movie Studio

  15 answers, most recent on 6/17/2024

  RE: How to do basic video editing in Magix
  @Lawrence-Schwartz Thank you for confirming exactly which Magix product you now have! I have moved your post to the Movie Studio product area. Your mention of VF Segment I think means you are attempting to open a project created in the older
• Xara Designer Pro

  2 answers, most recent on 3/10/2025

  RE: Just got billed - do not want renewal
  @Stephen-Smith8796 Welcome to the Magix user to user forums. As such, there are no Magix staff here and no-one who visits here can do anything to help you to retrieve your money, sorry! To resolve this you need to email infoservice@magix.net with
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  @Robert-Lyons-48 Hi One major difference between the two products is the timeline. Vegas uses a 'bottom up' order for overlaying images/video when creating Picture in Picture and overlay effects. Video Pro X uses a 'top down' approach, ie track 1 is
• Xara Designer Pro

  9 answers, most recent on 11/7/2025

  RE: Please i bought xara 3D maker 7 couldn't install after formating my PC
  @Ogbegbe-JohnsonU Just to reassure you; I have just changed my computer, now running Windows 11, and Xara 3D Maker 7 installed without any issue. Assuming you registered your original installation and so have a Magix account, go to
• Off topic

  3 answers, most recent on 11/19/2023

  RE: change email
  @Y2Ne1 Simply go to your Magix account, log in using the "wrong" email address and go to User Data and change your registered email address to the correct one. If you have previously registered products to the wrong address, making this change
• ACID

  7 answers, most recent on 9/26/2022

  RE: [Solved] Xfer serum / Acid pro 10 suite
  @Maciej-Szurma You probably need to visit https://xferrecords.com/products/serum
• Movie Studio

  3 answers, most recent on 1/3/2023

  [Solved] Movie Studio 2023 does not use GPU to export to MPEG-4
    Hello, I installed and bought a license for Movie Studio 2022 about 10 months ago. I was using Windows 10 at the time. That computer died and I installed Movie Studio 2022 on a new Windows 11 computer. The Windows 11 computer includes an NVidia
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @Joe-Berg Your post to this thread has been hidden because it is irrelevant to the thread topic, which is "Feedback on Movie Studio 2023". Even if that is the version which you have you are actually asking for help with a specific problem, which is
• Off topic

  One answer, on 5/7/2024

  RE: [Closed] Vegas Hub App
  @Barrington-Dickenson Hello welcome your in the wrong forum, for Vegas see here. This topic will be closed. Stephen Forum Moderator
• Movie Studio

  One answer, on 6/9/2025

  RE: インストールができません
  @YUKIO-OOHASHI Welcome to the Magix users forums. Email infoservice@magix.net with full details of your purchase, including both the incorrect and correct email addresses and ask that they resend the email to the correct address with the serial key
• Off topic

  One answer, on 11/11/2023

  Combining registered products into one Magix ID
  For some reason I've ended up with two Magix ID. One is under an old work email account that I can no longer access. How do I move all my previously registered products to my new, more current ID?
• Off topic

  160 answers, most recent 8 hours ago

  RE: Magix support has not responded to support tickets for months
  @Rafa-Marciniak Hi If you know the error in your email address when you purchased Video Deluxe, login to your account through the magix website here, the icon, is top right of the home page, using the incorrect email address and password used at
• SOUND FORGE

  4 answers, most recent on 12/10/2022

  RE: [Solved] Sound Forge Crashes every time I try to open it
  Try resetting Sound Forge and clearing the cache, which is usually executed with 'File> "Reset all preferences and clear cached data" menu ... but since SF will not launch: Hold down the 'Ctrl+Shift' keys, whilst launching Sound Forge which
• Music Maker

  10 answers, most recent on 11/26/2024

  Audio interface issues.
  I work for a small education centre and I have just installed music maker 2024 for some students who are interested in music production as an extra curricular activity. I donated my old behringer audio interface and for some reason the software
• SOUND FORGE

  9 answers, most recent on 7/1/2024

  RE: Sound Forge Pro 11
  Hey thanks for the help but after reading Magix was insolvent and one of the least rated music software companies out there i am giving up on this crap. The products were decent when Sony produced them but after the sale to Magix it went to hell in