• Web Designer

  5 answers, most recent on 9/26/2022

  [Solved] font display issues
  I had been using Xara Web Designer v17 and have had tremendous success creating and uploading my website.  On Friday Sept 23 I updated my website and did two things.  I copied some text from a Microsoft Word doc and pasted onto a page. There was
• SOUND FORGE

  8 answers, most recent on 7/1/2025

  RE: Error while writing noise sample file! - Audio Cleaning Lab 4
  hello all, in my cleaning lab 4, when i go to save my project to MPEG 2 or MPEG 4 i get this ....error while writing noise sample file. any ideas as to why? i got no help from magix service only that my titles were too long!! thanks for any help...
• Movie Studio

  4 answers, most recent on 12/24/2022

  RE: [Solved] Importing video clips
  @William-Potter Hi William and welcome to the user to user support forums. First try changing the program settings in the device section for Import, Processing, and export all to CPU. Unfortunately your graphics card does not support Direct X 11.1
• Movie Studio

  4 answers, most recent on 12/24/2022

  [Solved] Importing video clips
  I have just downloaded and installed Movie Studio 2023 Suite (22.0.03.167) with all available add-on features. While drag and dropping my first MP4 video clip I was asked if I wanted to download and install a codec. I'm sorry I did not note the
• Samplitude

  2 answers, most recent on 9/3/2022

  [Solved] cant hear independence instruments with my M-audio keyboard.
  Hi, I can hear all my stuff but not the independence instruments library with my m-audio keyboard. Magix synth are ok. Maybe it's just a little setting to ajust to fix it? Thanks.
• Photostory

  20 answers, most recent on 2/28/2026

  Photostory 2026, "RC String 8875 not found"
  Since upgrading from the 2025 version the message "RC String 8875 not found" appears at the top of the Explorer Column. . The program appears to be working OK but this message is still very puzzling. I have tried to get help from Tech Support but
• Movie Studio

  4 answers, most recent on 6/7/2026

  RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
  Both Johns, again thankyou for the time you guys put in to help us out here 👏 this production starts to get to me if i have been at it to long I looked at (browj2) detailed advice and i have noted stuff i will investigate over time but will download
• Other products

  3 answers, most recent on 2/21/2025

  [Closed] New version of Vegas pro eats up all my computer space
  Any time i do anything in the software all it does is eat up space on my computer. This wasn't happening in vegas pro 20, I upgraded to 22 which I now regret   I lost 30 GB of space just using the software for a few hours and theres nothing I can do
• Movie Studio

  7 answers, most recent on 9/25/2024

  [Solved] Error-24 Magix movie studeo 2023 paid version. please help
  Greetings, I used the free trial for 2 days and it worked great, I could add files trim clips, and use effects to fix videoall except I could not burn a short 3-minute clip to a DVD burner.  Paid for the full version and went to the Magix site and
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Greetings all, It's official! MS2025 is now officially abandoned, forsaken, cast out, discarded and other synonyms for forgotten. To paraphrase the hit parade song "I'm a Believer" by The Monkees, a well known beat combo of the 1960s -
• ACID

  32 answers, most recent on 9/25/2025

  RE: How to cancel subscription?
  @Gezi84 Please read ALL the earlier posts to this thread. If you do, you will see that there are NO MAGIX STAFF present here, just fellow-users, so there is nothing we can do to assist you to cancel your subscription, sorry. And we can do nothing to
• Music Maker

  7 answers, most recent on 9/28/2025

  MM2026 34.0.0.6 VST instruments causing severe audio problems
  I have an issue where all forms of sound from VST midi instruments stop functioning normally. They become distorted, slow, glitchy and cut out. This happens in all methods of playing the VST sounds: Keyboard play while the arranger is not playing,
• SOUND FORGE

  3 answers, most recent on 9/12/2022

  RE: [Solved] Sound Forge Pro 13 for Windows... initialization error code: -59
  @Jim-Goodman You probably need to reinstall the software. First uninstall it, then reinstall it. You can get the installer from your user account at https://www.magix.com/int/support/my-service-center/ You can also use a free tool like Revo
• Movie Studio

  5 answers, most recent on 9/24/2025

  RE: Import h265 files from iPhone
  @magix_dr That's odd. All the recent versions have handled HEVC/H265 from iphones OK for me. Could you host one of your files on a hosting such as Google Drive (enable sharing), Dropbox or similar? Then we can check out the exact file. The Magix
• Music Maker

  5 answers, most recent on 10/22/2022

  [Solved] GUI Hotfix did not work for me
  I decided to update to 31.0.1.13, had the loop name truncation display problem, followed the instructions in the Important Posts section, "Hotfix: GUI problems with soundpool loop table after update 31.0.1.13" and I still have the problem. Perhaps
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  Like I said I have done the INI thing and the cursor. Silly me to think the software should work out of the box and on HO laptops. Once started if I load up any project and press play it grinds to a halt after a few bars... the screen becomes
• Movie Studio

  4 answers, most recent on 12/14/2024

  RE: studio 25 picture distortion
  @AAProds Al, We all have those "senior moments"!!😇😇 Jeff
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  This is the essence of my problem. I have emails from Magix confirming my email address and original order in 2021 but that email is not recognised by the system. I have tried all other email address I have and checked for typos and to no avail. I
• Movie Studio

  6 answers, most recent on 12/9/2025

  RE: [Closed] Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  Go back to driver version: GeForce Game Ready Driver 581.80 https://www.nvidia.com/en-us/drivers/details/257497/ The current NVIDIA driver is not compatible with Magix video editing software. I can confirm though that this was the issue (and only
• Movie Studio

  5 answers, most recent on 11/9/2022

  RE: [Solved] Export just a Cropped section of a Video Clip - is it possible?
  @Xenofex2 Hi George Try the following: In the export settings set the Resolution and Aspect Ratio settings using the options indicated in the image below. This was for a crop to 2100 x 1600 - in the Aspect Ratio option type in your section size for
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @spuddy13 Hi Brian, To clarify what @idd-2016 wrote, Video Pro X can export to an EDL file which is a text file that can be opened in Notepad. It contains a listing of the video, photo and audio files used in the Movie, followed by a listing of
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  I have a similar problem. When I install Prodad, I get an error but it keeps installing. I can't see anything in the Prodad transitions except one. They have honestly responded quickly and what they have explained to me is how to use them, but the
• Movie Studio

  34 answers, most recent on 11/23/2022

  [Solved] Update Patch to 22.0.3.167
  Greeteings all, Just tried this update and there seems to be a major problem with the installer (similar to as posted by Jeff @emmrecs here https://www.magix.info/us/forum/patches-movie-studio-and-video-pro-x-2022-10-18--1307719/#ca1818842 for the
• Movie Studio

  10 answers, most recent on 4/20/2025

  Magix Movie Studio 2025 TRIAL
  I cannot get this software to run at all.I am using Windows Pro 10 with 3 internal drives. The C: drive is a fast MVMe.The E: drive is used for general storage and the D: drive is a 240GB SATA which I do all my video editing on. It is always cleaned