Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@emptech Hi . . . . I'm sure this isn't the place to ask but have to start somewhere . . . . Yes and no. You are in the correct forum, however have hijacked another users' topic which relates to Sony cameras. Please do not hijack another users

Video Pro X

11 answers, most recent on 1/10/2024

RE: New GPU for Video Pro X 15

@MME007 Hi Marc. I had read your previous posts from the French forum so had a slight clue as to your old system. I find reading a few old posts can sometimes give me a starting point to a reply. I would not disagree with any choice you made as you

Movie Studio

296 answers, most recent on 3/29/2025

RE: [Closed] Feedback on Movie Studio 2023

@AAProds Hi Al. And I have repeatedly said how much more sluggish each release has performed on my current machine. It is a noticeable degradation of performance overcome slightly by adding a more powerful graphics card but still suffers bottlenecks

Movie Studio

47 answers, most recent on 6/12/2023

RE: extreme aliasing

@Emptyflight Greetings Ron, One of the really important things that you can do is, as @Former user says above, make sure your Video Card drivers are up to date. You said earlier that you have a Radeon RX 560 series. This page

Off topic

6 answers, most recent on 7/19/2023

RE: Trying to purchase from Magix's email for 'Unspecified Product'

@Rickie-McComb Hi Rickie The sales@magix.net is a valid email address, there may have been an issue why it bounced back. You should get a response within a couple of days from infoservice@magix.net. Do you already use a Magix product, if so which

Movie Studio

17 answers, most recent on 7/28/2024

RE: Issues with super fast videos or delayed audios

@rbritz1970 Hi, I'm testing something at the moment, but yes stick to HEVC for your clips, you personally won't notice the difference, This is your MP4 HEVC MediaInfo in the comment earlier This is what an AVC MP4 would look like Essentially they

Movie Studio

7 answers, most recent on 11/17/2024

RE: Video and Audio out of Synch

@mike-g7843 Hi This issue is common with mobile phone video ans some other camera sources. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to set up MediaInfo and analyse a video clip for

Off topic

8 answers, most recent on 5/27/2024

RE: [Closed] Magix have denied subscription refund

It is currently in pending for the annual sub, I have contacted my bank and once the funds have cleared, I am charging it back. Enjoy the costs Magix and what a stupid way to treat your customers.Forcing a sub on someone who is not using it right on

Photostory

12 answers, most recent on 3/12/2025

RE: Hardware Acceleration Failing

@mike_b58 Hi . . . . Is this a known issue....maybe AMD based? . . . . Possibly, depending on the GPU's present in the system, for which we need more detailed information, see this topic for what is required and please quote processor and graphics

Movie Studio

6 answers, most recent on 9/4/2023

RE: HEVC Codec Problem?

@Vidnoob You need to give us more info: - Exact product and version (from Help>About) - Computer config, especially graphics cards eg UHD 630, RTX 2060 - Install Mediainfo as per this tutorial, open one of your HEVCs, go to the Text view and copy

Music Maker

11 answers, most recent on 6/19/2023

RE: [Closed] HOW DO I CONTACT MAGIX.

I've been trying to purchase the hvec codec addition however magix server isn't taking my card. How do i get this new addition added to my movie edit pro? or how do i call them to make a payment?

Video Pro X

6 answers, most recent on 3/11/2024

RE: manual update download

Hi. I don't know if this helps or not. From my notes. November 25, 2019 8K Ultra HD support for HEVC videos Full 8K support offered by Video Pro X for even higher resolution images.HEVC videos can be played back in realtime using NVIDIA graphics

Video Pro X

12 answers, most recent on 12/12/2023

RE: Crashing in video proX14

@Stanislav-Zakharov Hi and welcome to the user to user forums. I too am running VPX 14 and you are running the last updated version. First make sure you have more than 10GBs of free space on your C: drive for the program to produce the temporary

Movie Studio

9 answers, most recent on 12/12/2023

RE: Cannot render video MP4 but sound ok

@gaunt I mean these settings in Magix, I don't know much about your CPU as that is also quite old, online it says it's a quad core (4 processors), if it is just a dual core processor (2 processors) it might not make it much better, someone else will

SOUND FORGE

11 answers, most recent on 5/10/2025

RE: SF 18 Pro Trial Crashing

@ItsMeTho What audio device driver is selected in the program preferences? You can check the Windows Reliability Monitor for crash descriptions. You can press the Windows key and R on your keyboard to open the Run window. Type perfmon /rel and

Music Maker

8 answers, most recent on 12/28/2023

RE: BPM Beats Per Minute 120 Default Not Displayed

@frank-flores Hi . . . . All that shows is the metronome and drop down arrow . . . . This would suggest that the Arranger pane is not wide enough to display all the controls of at the bottom of the of the pane as shown below What is your monitor

Movie Studio

2 answers, most recent on 12/5/2023

RE: MP4 codec not showing video after importing

@ROSS-HARFIELD Hi . . . . Unable to show my MP4 video codec files after upgrading to 2024 version . . . . MP4 is not a video codec, it is a container file format which supports several video codecs and audio codecs internally. We need more

Movie Studio

21 answers, most recent on 9/28/2023

RE: Hardware Encoding for MPEG-4 Export Stopped Working

@Ronald-King The Studio driver is one driver behind the game ready driver so in theory that could be installed in its place to see if that works. Your graphics card and processor are newer than my own so it's not that. The only other download I've

Movie Studio

38 answers, most recent on 12/25/2023

RE: Problem with Movie Studio Edit 2024 Platinum

@Robert-Doherty Hi Robert. First thank you for the image as you do seem to be using two hard drives. That is the first time I have had that information. Assuming you are using the second drive for your video files and because the C: drive still has

Movie Studio

10 answers, most recent on 3/19/2023

RE: imported mp4 video plays sound but no video

I got everything working. I bought an MSI GTX 1660 Super Ventus graphics card. Installed it and put the program setting back to the card. Everything is working good. Thanks for your help and guidance.

Video Easy

11 answers, most recent on 5/3/2023

RE: Cannot get it to work - Program closes and videos unplayable

I had the same issue as Sharon-Kitson. I went into File, Settings, Program, and then checked the video card in use the application; my "better" card (NVIDIA GeForce GTX745) was automatically selected, so I looked to see what other choices I had,

Movie Studio

38 answers, most recent on 12/25/2023

RE: Problem with Movie Studio Edit 2024 Platinum

@Robert-Doherty Hi Robert and welcome to the user to user forums. Those are two nice monitors you have. Do you do a lot of photo editing? I don't see that you have a dedicated separate graphics card card listed on your system, and depending on the

Music Maker

6 answers, most recent on 4/17/2023

sound card issues

First attempt to use Music Maker. Getting following message: "The sample rate 44100 Hz could not be set. Your sound card is possibly synchronized to an external source." Any ideas? Can't get a sound out of anything - loops, instruments, the lot -

Movie Studio

10 answers, most recent on 12/2/2023

RE: Magix Video deluxe plus 2021 keeps crashing as it fills up my RAM

Hey Ray, AMD drivers are up to date. I should mention that is switched from an AMD RX480 a few weeks back and this is the first time i am editing with this card in use. But as Magix basically doesn´t utilize the card for anything but video effects i