• Movie Studio

  One answer, on 1/19/2024

  [Closed] unable to register my product serial #
  Hi I bought a copy of the MOVIE STUDIO 16 software, and when I went to register the software it worked for a couple hours, then kept telling me that my product license was registered to another account/email and contact MAGIX. it doesn't give me any
• SOUND FORGE

  17 answers, most recent on 5/28/2024

  RE: SF18 build 21: Plug-in Manager problem
  Hi @Unsounded, with the SF 16, 17, 18 'Plug-in manager', user folders can only be added to the root 'Favorites' folder or a user sub-folder.I preferred the 'FX Favorites> Organize' in SF-15 and prior. IMO the 'Plug-in Manager' is a counter
• Other products

  One answer, on 9/2/2024

  RE: [Closed] Vegas Pro 22 crashing
  @pedro.c Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should
• Video Pro X

  9 answers, most recent on 1/20/2026

  RE: No output option at 100fps for 4k-100fps video
  @tom_frank Hi. Exported frame rates from video editors is often not a limitation of the editor but the codec used for export does not support those frame rates. Some video editors do not use some available codecs that may do as they quite likely
• Photo & Graphic Designer

  4 answers, most recent on 1/5/2023

  [Solved] Xara Photo & Graphic Designer 16 & 19 installed? Stuck in Update Loop
  Hello and it's been a long time since I had used any Xara product, But. I recently installed "Xara Photo & Graphic Designer 16/365 and purchased the one-year update subscription, I did not realize that it downloaded v19 and installed it. When I
• ACID

  6 answers, most recent on 9/25/2025

  Does Acid pro have a CHANCE!!.
  Does Acid pro have a CHANCE!!. Recently the owners of Acid Pro Magix sold off Samplitude, Sequoia and Music Studio. Here's the article.https://www.soundonsound.com/news/boris-fx-acquire-sequoia-samplitude-music-studio These three DAW's were really
• MAGIX

  No answers, created on 4/25/2024

  [Closed] Patch for Music Maker | version 32.1.0.17
  Hi all, A new Music Maker update just came out. It's just a relatively minor patch this time, but if you've been struggling with certain program stability issues, this may improve your situation. Here are the official patch notes: Changes in patch
• Movie Studio

  5 answers, most recent on 1/17/2023

  [Solved] What happened to Auto-Ripple in v2023 (versus v16)?
  I recently upgraded from Movie Studio Platinum v16 to 2023 on Windows 10 and so far I am pretty unimpressed. I understand change happens to products can grow, but I am finding things that were once easy and intuitive are no longer so. One that is
• ACID

  One answer, on 5/13/2026

  Quantized Timeline Jumping / Live Arrangement Performance
  I am a long-time DAW user currently building live band medleys and stem-based performance sets inside ACID Pro 11. One feature that would dramatically modernize ACID’s live-performance workflow would be the addition of quantized timeline jumping
• Music Maker

  2 answers, most recent on 9/8/2022

  [Solved] Magix has locked me out of their product that I have a legal license t
  After reinstalling on a new computer, Music Maker 16 was working until I went online. I put in an second email different from my original email and lost my registration. Now the program is rendered unfunctional. Hopefully they will fix this.
• Other products

  One answer, on 8/29/2024

  RE: [Closed] Sony Vegas "Error" "The Activation Code is Incorrect"
  @Noble-Village Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There
• Off topic

  4 answers, most recent on 10/29/2025

  RE: Tired of all the sales/upgrade emails from Magix
  @NotACat Welcome to the Magix forums. I think we understand your frustration but these are user to user forums; Magix staff rarely, if ever, visit here and so it is extremely unlikely that anyone who can effect any change to the sending out of
• SOUND FORGE

  10 answers, most recent on 2/12/2025

  RE: Sound Forge 18 Build 21Back Up Toolbars?
  Thanks @rraud, please tell me about the registry settings. I have experience of writing my own keys (though not for any Magix products) and I take regular images of my system so I can restore it should something go wrong. I consider keeping data
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Gid @Reyfox Main Mobil products I see are engine oils in places like Halfords. ESSO here was taken over by ASDA. Looking on the internet there are still 300 ESSO petrol stations in the UK mainly owned by Tesco. BP has agreements with ESSO to
• Movie Studio

  7 answers, most recent on 6/6/2024

  RE: I am unable to purchase anything from the in-program Store.
  @Michael-Stevens Hi Michael. I think transitions are the few things not available on the Producer Planet website but there is Pixlan and their offering of plugins. Check with them first that their plugins are still compatible with Magix
• Xara Designer Pro

  2 answers, most recent on 3/10/2025

  RE: Just got billed - do not want renewal
  @Stephen-Smith8796 Welcome to the Magix user to user forums. As such, there are no Magix staff here and no-one who visits here can do anything to help you to retrieve your money, sorry! To resolve this you need to email infoservice@magix.net with
• Movie Studio

  15 answers, most recent on 6/17/2024

  RE: How to do basic video editing in Magix
  @Lawrence-Schwartz Thank you for confirming exactly which Magix product you now have! I have moved your post to the Movie Studio product area. Your mention of VF Segment I think means you are attempting to open a project created in the older
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  @Robert-Lyons-48 Hi One major difference between the two products is the timeline. Vegas uses a 'bottom up' order for overlaying images/video when creating Picture in Picture and overlay effects. Video Pro X uses a 'top down' approach, ie track 1 is
• Other products

  One answer, on 11/20/2023

  [Closed] VEGAS PRO 18
  I changed my username and/or password and cannot access my registered product. I get messages about the registration number being used by somebody else. How do I get over this hurdle? Apparently, somehow, I must re-register the product under my new
• Xara Designer Pro

  9 answers, most recent on 11/7/2025

  RE: Please i bought xara 3D maker 7 couldn't install after formating my PC
  @Ogbegbe-JohnsonU Just to reassure you; I have just changed my computer, now running Windows 11, and Xara 3D Maker 7 installed without any issue. Assuming you registered your original installation and so have a Magix account, go to
• Off topic

  3 answers, most recent on 11/19/2023

  RE: change email
  @Y2Ne1 Simply go to your Magix account, log in using the "wrong" email address and go to User Data and change your registered email address to the correct one. If you have previously registered products to the wrong address, making this change
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @Joe-Berg Your post to this thread has been hidden because it is irrelevant to the thread topic, which is "Feedback on Movie Studio 2023". Even if that is the version which you have you are actually asking for help with a specific problem, which is
• Movie Studio

  One answer, on 6/9/2025

  RE: インストールができません
  @YUKIO-OOHASHI Welcome to the Magix users forums. Email infoservice@magix.net with full details of your purchase, including both the incorrect and correct email addresses and ask that they resend the email to the correct address with the serial key
• Off topic

  162 answers, most recent 3 hours ago

  RE: Magix support has not responded to support tickets for months
  @Rafa-Marciniak Hi If you know the error in your email address when you purchased Video Deluxe, login to your account through the magix website here, the icon, is top right of the home page, using the incorrect email address and password used at