• Video Pro X

  4 answers, most recent on 9/14/2021

  RE: Fxhome Ignite Pro
  @Tokoyo-Tucker Hi and welcome to the user to user forums. Did you purchase the software from the Magix Website? If no,where from? If yes, how long ago as it is not a currently offered effects package? If the software was bought from a third party
• Movie Studio

  17 answers, most recent on 4/22/2022

  [Closed] Zoom In Then Zoom Back Out
  On the magix.com website support area, I found this short video tutorial...     https://www.magix.com/us/support/know-how/tutorial-videos/movie-edit-pro/ Is there another video like this one which shows how to...  -- Zoom in (more quickly, perhaps
• Movie Studio

  15 answers, most recent on 10/21/2022

  RE: Magix Movie Edit Pro Plus 2022 - Transitions.
  @Pet-Arn Hi. Your system has been under-powered for using Movie Edit Pro for some time now including the 2020 version where you would have had to turn off any hardware acceleration for it to work. To get any of the speed benefits from new versions
• ACID

  One answer, on 9/10/2021

  Retrieving a copy of a purchased software
  Is there a way to retrieve Acid Pro 10 software I lost on a crashed computer through Magix website? It's been less than a year since I purchased it and lost all of it due to a "CRASH".
• Movie Studio

  One answer, on 9/9/2021

  Buying MAGIX Movie Edit Pro 2022 Premium
  Hello!I'm looking into purchasing Movie Edit Pro. I've found a big discrepancy in price between the GB/UK (where I'm based) website and the US website. It's much cheaper to buy on the US site. So, I'm wondering if I can just buy it from the US site
• Movie Studio

  19 answers, most recent on 9/11/2021

  RE: full screen
  @Nils-Klykken Hi Nils. Go to purchase it on the Magix website and select upgrade. Do not select the monthly payment option but the yearly subscription. You will be asked for your previous version details and if applicable it will offer an upgrade
• Movie Studio

  3 answers, most recent on 9/9/2021

  RE: proDAD Hide V1 & proDAD Mercalli V5 Suite not taking serial number.
  @Andy-Caba Hi Andy and welcome to the user to user forums. There are no magix staff here to help,.only fellow users. I take it you read the how to install third party plugins that would have come with your receipt emails from Magix. You have to
• Rescue Your Videotapes!

  4 answers, most recent on 9/8/2021

  RE: cannot register for MP2
  @Richard-Watson @johnebaker Hi Richard and welcome to the user to user forum. John is indeed a moderator but not a Magix employee. No-one here is a Magix employee, so we do not send anyone emails or have dealings with the main Magix website. I think
• Movie Studio

  12 answers, most recent on 9/11/2021

  RE: How to install Cinepak codec.
  @Daniel-Buse Hi Daniel,ad welcome to the user to user forums. Movie Edit pro doesn't work well with additional codec packs not sanctioned by Magix. It is much better to convert the file to a usable format using Handbrake. It's a free download. The
• Video Pro X

  One answer, on 9/7/2021

  RE: [Closed] What 4K video file types does Vegas Pro work with? what 4K can it edit
  @DizzyFish Hi, This is not the Vegas products forum. See the Important Posts at the top of this forum for redirection, or click here. Check the Magix/Vegas website and the forum, as Vegas 19 can handle Red Raw files now AFAIK. John CB
• Movie Studio

  10 answers, most recent on 9/7/2021

  RE: Editpro 2022
  @VASILEIOS-KRANITSAS You will have to get in contact with Magix either through the support ticket system on this website or through sales@magix.net. Ray.
• Music Maker

  One answer, on 9/6/2021

  Trying to repurchase Loops Unlimited
  Here is my issue. I purchased Loops Unlimited on 7.4.21, and it worked great for me for a bout a week. I updated to the new software, and it would crash every time I touched the product. There is no where to manage or cancel subscriptions on Magix
• Web Designer

  One answer, on 9/2/2021

  Magix Website creator
  How long do I wait before I can log onto my website name after activation of the web-name
• Other products

  One answer, on 8/31/2021

  [Closed] Vegas Pro 14 Edit - Activating license on new PC
  I bought this product through the Humble Bundle a few years ago and activated in on my PC at the time. I've since bought a new PC and want to activate it on here instead. The product isn't listed in 'My Products' here on the MAGIX website and I
• Other products

  2 answers, most recent on 8/31/2021

  RE: registration of a part of a program
  @Jarkko-Viitanen Hi. You will have to contact whoever you bought the programs from as it is not currently an offer made on the Magix website. Third party vendors are always responsible in law for such transactions. Ray.
• Xara Designer Pro

  3 answers, most recent on 8/30/2021

  My email is registered already I have just bought Xara Designer Pro
  BoughtI have just bought Xara Designer Pro today RegisteredIt asks me to register when I bought I had a choice of a guest or a new customer - I chose a new customer I was sent my registration/ product ID/ and Serial number but it did not send me a
• Movie Studio

  6 answers, most recent on 8/28/2021

  RE: Can not download extra content for Pro Premium 2021
  Thanks. That's the thing is this is a new PC so I had to download and install everything I use for my work. Around 10 programs. Every single one without issues. I download and upload large files, websites, photos and more almost daily. It is only
• Movie Studio

  6 answers, most recent on 8/28/2021

  RE: Can not download extra content for Pro Premium 2021
  @William-Mertz Hi William. Sorry to hear you are having such a hard time of it. I've only been on this forum for around three years but have only seen similar topic requests to yours less than a handful of times. I know Magix can seem to take a
• Other products

  One answer, on 8/23/2021

  RE: There is no sound in the avchd file
  @Krzysztof-Brzeziski Hi Krzysztof and welcome to the user to user forums. As such there are no Magix staff present to answer any of your queries and it is not 'our' software. Everyone here are users like yourself. Even the moderators. Nor
• Other products

  One answer, on 8/21/2021

  RE: [Closed] Buying Vegas Studio 18 using cryptocurrency
  @cryptodude Hi and welcome to the user to user forums, so there are no Magix staff here to answer specific questions but the Magix website gives you all the excepted payment methods. Ray.
• Video Easy

  2 answers, most recent on 8/20/2021

  RE: activation
  @Kenneth-Daniels Looking into this further, if you have just bought the software I personally would ask for my money back. There is no end user licence agreement for video easy on the Ashampoo website and the program itself on the Magix website is
• SOUND FORGE

  4 answers, most recent on 9/14/2021

  Sound Forge Audio Studio 13 doesn’t work and can’ be registered for us
  I, like few other people who bought Sound Forge Audio Studio 13 can’t register the product ever since I bought it. I’ve tried over and over again without success. I’ve gone to the Magix website and tried to register the bundle but the registration
• Other products

  5 answers, most recent on 1/5/2022

  RE: Video easy Rescue Your Videotapes
  @Evgeny-Morozov Hi and welcome to the user to user forums. Please do not post any personal data like your email address on a public forum. There are no Magix staff on the forums to help you or reply to your request. You need to contact Magix on
• ACID

  2 answers, most recent on 8/16/2021

  RE: ACID Music Studio 11
  Oh sorry about when i went to register the software i tried using the serial key supplied for the product but then it said i used the wrong product code. I tried using one of the other product codes provided which was for Samplitude Music Studio, as