• ACID

  7 answers, most recent on 4/1/2026

  RE: remotely support me sort out acid 11 issues
  No, the plan is to release it straight away ACID PRO 2026 (by Boris)First off = it’s the same interface as Magix’sBut with quite a few bugs fixed 😬 just like they did with SoundForge & Vegas And over the course of the year they’ll be working on
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  @browj2 Hi John . . . . Neat Video problem was caused by patches 233 in MMS and 255 in VPX . . . . According to your post here the issue was there before 233, was there a patch between 221 and 233, I skipped some patches in that release period due
• Video Pro X

  9 answers, most recent on 2/28/2025

  RE: bugs previously reported
  Hi, The response from Magix technical support was exactly the same: they are aware of this previously reported issue (I reported it in November/2023 but I am absolutely sure that if you look for information here on the forum and also on YouTube, the
• Samplitude

  One answer, on 1/18/2024

  New Samplitude Patch 23424
  A new update is available for "Samplitude Pro X8", "Pro X8 Suite" and "Music Studio X8", which can be installed directly in Samplitude via the auto-update ("Help -> Auto Update"). It mainly contains bug fixes. For all those who had problems with
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @Betovalle, @browj2, @johnebaker Hi, Today I got this answer back on the keyframes BUG from Magix Support Germany. Apologies for the late response, but we can reproduce the problem and have forwarded it to the software developers. We will have to be
• ACID

  9 answers, most recent on 11/11/2023

  RE: New Update for Acid Pro 11
  I wish i could use this patch but when I close the program to update nothing happens. Even after clicking "update now" it just closes and nothing happens. It's really annoying when the program fails to update itself.
• ACID

  3 answers, most recent on 4/6/2023

  RE: [Solved] Record Button No Longer Works
  Thank you much for your prompt reply. I record with Acid Pro 7 on my Windows 7 Professional PC. I went into the Control Panel and checked the sounds setting to see that the Microphone listed under "Recording" was "Unplugged" and that this input was
• Movie Studio

  15 answers, most recent on 6/9/2025

  RE: [Closed] AI Media Management in Video Deluxe 2026
  John, As usual thanks for more clarification. Now I would like to update my original post. I noticed that some of the videos on Magix's U.S. site have added English translation. On point 2 above this has been cleared up by deselecting 'show videos
• ACID

  5 answers, most recent on 4/23/2024

  RE: [Solved] Acid Pro 7 - recordings not saving, playback cursor not moving
  @SP. Thanks for the quick response and the advice!! I don't think the cause was a Windows update because the computer I use ACID on is semi-permanently disconnected from the internet. Ctrl+Shift didn't actually bring up the prompt, but I went
• Movie Studio

  13 answers, most recent on 10/23/2024

  RE: What is the Movie Studio minimum requirement for Blu Ray burner for PC
  @johnebaker Hi John. I didn't look but was in the LG website. The tech hasn't really changed so I assumed they just hadn't needed to update the page. There were reviews from buyers on the same page from only six months ago though and I think the
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  @raquii Inside the Acid program folder there are multiple audio_plugin_scan_server exe files. These are responsible for the plugin scan. Acid hasn't been updated for many years so there are compatibility issues with newer plugins. Some users found
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  This annoying development has caught me with my pants down because I'm doing things on my laptop, with no nightly system backup, so I can't roll back. So, I thought I'd completely uninstall and start from scratch, just in case Magix hasn't applied
• Movie Studio

  26 answers, most recent on 1/27/2024

  RE: An Error occured during Export
  @fishycomics Things often change with Windows updates. A few times a year a Windows update will reset the audio settings in Windows. For instance, if your inboard sound chip can do 96kHz or above at 32 bit it is wasteful for video editing as it is
• Movie Studio

  25 answers, most recent on 8/7/2025

  Any decent support for Insta360 videos yet?
  Hi, I film mainly with Insta360 cameras (x2, x3, x4 and 1-inch) and I'm struggling with the lack of support for these cameras in MEP 2022. They go up to 8k resolution but the 360 options in MEP are so limited and low resolution it's unusable. Can I
• Movie Studio

  34 answers, most recent on 11/23/2022

  [Solved] Update Patch to 22.0.3.167
  Greeteings all, Just tried this update and there seems to be a major problem with the installer (similar to as posted by Jeff @emmrecs here https://www.magix.info/us/forum/patches-movie-studio-and-video-pro-x-2022-10-18--1307719/#ca1818842 for the
• Movie Studio

  2 answers, most recent on 10/28/2025

  RE: error manager installer
  Hi. I am from Russia. In the context of the crisis, I was only able to buy VDL 22 plus. Apparently, these products have been purchased on the Russian market for a long time. Using a VPN, I was able to download the installer from magix.com. The
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  Oops. Just tried to load a project I started In November 2024 and last did some editing to it 29 December and MS2025 after the update has crashed. Tried it with a couple of other recent unfinished projects. Both crashed. It seems to be an issue with
• ACID

  9 answers, most recent on 1/24/2024

  RE: Error with ACID Studio 11 Update
  @CountBiscotti If you don't uninstall the Redistributables you won't be able to install the update. I'm pretty sure there won't be any updates fixing this bug in the near future, since development stopped in 2020.
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  Hi Everyone I have just been notified of another update 24.0.1.196 which I have just installed and as soon as you load the program you see something has changed for the better. The splash screen which could take several seconds to appear is there in
• Samplitude

  14 answers, most recent on 12/7/2022

  RE: [Solved] Magix Audio Remote app
  @Barry.garage17 Windows Defender is not the issue - it is off because I use the Kaspersky firewall Just for absolute accuracy: Windows Defender is never fully "off" since it is required by Windows in order to allow Windows Updates to be installed. I
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  @Astraios The version number in the splash screen might not be correct. It's the one at bottom of the Preferences Tab. If I'm correct then version 3.6 is only available if you have Samplitude. You can download it under the Help menu and then click
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  so everything installed fine. I used the program this morning to make a song without issue (Shameless track post lol https://on.soundcloud.com/qrcMt). The problem in the updater not doing anything when the update has downloaded. The minute i click
• Video Pro X

  46 answers, most recent on 1/16/2024

  RE: VPX15, no hardware encoding during BD burning
  I have just updated Windows 10. I have some more rounds of updates to go, but no change yet. I'll send an email to Magix. Edit: The email is send and I have shared a link to this thread as well.
• ACID

  9 answers, most recent on 11/25/2024

  Install Error -2147163964
  Thesis Question: Am I completely Cooked?   I'm having some issues with re-installing AP11, My error code is -2147163964I've so far done all of these:- Uninstall .NET framework and reinstall it- Uninstall C++ 2015 - 2022 Redistributable both x86 and