• Web Designer

  16 answers, most recent on 5/27/2022

  RE: Sound not playing on MP4 file
  @Gord-Boisvert Hi Thanks for the link. The video is not playing any sound because it has none - this is the MediaInfo data for the file on your website: GeneralComplete name                            : W:\Downloads\Chronology.mp4Format            
• Video Pro X

  7 answers, most recent on 5/25/2022

  RE: (FIXED) Projects freeze in random places without error number
  Hi @johnebaker version is 19.0.2.155 UDP3 I happens with many different files. but here is the data of the last one  Format                                   : MPEG-4Format profile                           : Base Media / Version 2Codec ID          
• SOUND FORGE

  3 answers, most recent on 5/27/2022

  RE: Sound Forge 14 channel Meters blank
  we ask for quick support about the problem  Welcome to the Magix Sound Forge community @DogusYayinGrubu. This is users forum, If you wish to request tech support from Magix see this comment for instructions Otherwise.. try resetting Sound Forge and
• Video Pro X

  10 answers, most recent on 4/30/2024

  RE: Magix Movie edit pro premium 2022 crash problem
  @Wesley-Clepper There should be no reason for MEP to suddenly start carrying on like a pork chop just because you've gone from (I assume) MEP2021 to 2022. You've even got a graphics card that surpasses the "requirements". Others have had the same
• Video Easy

  4 answers, most recent on 5/25/2022

  RE: Opening GoPro MP4-file result in black playback screen
  Hi Thanks for coming back .. here is some of the response: See the Profile Signature for hardware configuration. All drivers are up to date. Not sure what to show from Program Settings. Just refer to the graphic card. Playback Tab just showing the
• Video Pro X

  10 answers, most recent on 4/30/2024

  RE: Magix Movie edit pro premium 2022 crash problem
  @Wesley-Clepper Hi Wesley and welcome to the user to user forums. Thank you for supplying some of your computer specs in detail but we really need all the computer specs in as much detail as possible if we are going to try to figure out what is
• Web Designer

  16 answers, most recent on 5/27/2022

  RE: Sound not playing on MP4 file
  Thanks John. I ran the video through Handbrake 1.5 selecting Web Optimized. Below is the info of the converted file. Unfortunately, I have the same situation as before. The video and sound play in page preview but once uploaded to the hosting
• Video Pro X

  25 answers, most recent on 3/25/2023

  RE: [Closed] VPX13: Can I use D-Cinelike? (DJI Mini 3 Pro)
  @Wayne-McIlvaine Hi Wayne. Good news. YouTube does support HDR content but there are a few extra steps to take for uploading before their servers will process the videos correctly. That information can be found here. I have only looked at it
• Video Pro X

  25 answers, most recent on 3/25/2023

  RE: [Closed] VPX13: Can I use D-Cinelike? (DJI Mini 3 Pro)
  @johnebaker @Wayne-McIlvaine Hi John. I had tried this experiment out in the past with no success but after a hunt for more 10 bit video files to download to try out I have finally succeeded, much to my own surprise. There are various file types to
• SOUND FORGE

  3 answers, most recent on 2/1/2026

  RE: Noise after installation of sound forge 16
  A screeching, static type noise can often be attributed the Magix low latency 2016 driver that is installed with Sound Forge Audio Studio. This can produce noise in other apps as well as SFAS. The remedy is posted in this comment from Magix. If SFAS
• Rescue Your Videotapes!

  13 answers, most recent on 5/22/2022

  RE: Recording analogue video
  "TBC" is a time base corrector. It tidies up all the dodgy tape signals coming for the VCR. There are two types. The first is a line TBC. This corrects the wavy images (evidenced by the wobbly edges). High-end VCRs have Line TBCs incorporated. A lot
• SOUND FORGE

  One answer, on 5/19/2022

  RE: Sound quality issue
  Welcome to the Magix Sound Forge users community @Extramarks-Education. 1. If the imported files are of the lossy type (MP3, AAC, ect,), try enabling "Always proxy compressed formats" in the "Options> Preferences> General" menu. 2. Have you
• Video Pro X

  4 answers, most recent on 5/20/2022

  RE: Your typical workflow
  @Zkuggi Hi. I can't honestly say I have a typical workflow. A lot depends on what the subject matter is and how I want to edit it. A lot of the work is done before editing so less use of effects such as camera stabilisation as I tend to use either a
• Music Maker

  15 answers, most recent on 5/18/2022

  RE: Music Maker 0x80000003 mgxasio4_x64.dll
  @Leo-SC Try uninstalling the Magix Low Latency audio driver like it is described here: press the Windows key + R on your computer keyboard, and type REGEDIT in the Open field: Then navigate to:  HKEY_LOCAL_MACHINE > SOFTWARE > ASIO >
• Music Maker

  15 answers, most recent on 5/18/2022

  RE: Music Maker 0x80000003 mgxasio4_x64.dll
  @Leo-SC Try uninstalling the Magix Low Latency audio driver like it is described here: press the Windows key + R on your computer keyboard, and type REGEDIT in the Open field: Then navigate to:  HKEY_LOCAL_MACHINE > SOFTWARE > ASIO > Magix
• Other products

  One answer, on 5/15/2022

  [Closed] Vegas Pro Student Eligibility and Confirmation
  Hi, I am a student and purchased MAGIX Vegas Pro, looking so so so forward to making this program last, with all of my creative ideas! I have sent a confirmation for my eligibility for a student discount to receive my product, as stated in the EDU
• Movie Studio

  14 answers, most recent on 5/15/2022

  RE: MOVIE EDIT PRO 2022 KEEP FREEZING AFTER INSTALLING A NEW GRAPHIC CARD
  @choplife Hi. If you are running two monitors or have use of a headless ghost then there is no harm in enabling the Intel GPU as well as it will help out a bit more. There are times when either playing back in the timeline or exporting when you
• Movie Studio

  14 answers, most recent on 9/20/2025

  RE: [Closed] preview pictures unable to be seen
  The processor is Intel Core CPU 2.80 GHz @ 2.80GHz 2.81 gHz. RAM 12.0 GB. 64 bit OS i have recovered the numb nails. I have had my computer text service my computer to make sure it is functioning smoothly.the tabs I refer to are above the
• Movie Studio

  4 answers, most recent on 5/13/2022

  RE: A let-down
  Here are the results of the MediaInfo analysis: GeneralComplete name                            : H:\Video\monthly meetings\Wimbledon\2022-05-11 14.31.19 Dorking u3a Monthly Talk_ Behind the Scenes at Wimbledon with Alan
• SOUND FORGE

  9 answers, most recent on 12/12/2023

  RE: [Closed] Why does Sound Forge Audio Studio 16 keep crashing on my computer? X64
  Does Sound Forge crash with all file types (PCM and lossy types). SFAS-16 is usually stable, aside from a few issues here and there, which usually involves playing or encoding MP3 files.. which was addressed in the latest build. You might also try
• Movie Studio

  4 answers, most recent on 5/8/2022

  RE: Reinstall of MEP 2022
  @CubeAce Greetings Ray, our posts must have crossed. Todays failed test was with an imported wav file. As I say, I don't use it often mainly because most types of audio editing are handled by the simple audio cleaning in MEP. @browj2 I couldn't
• Movie Studio

  42 answers, most recent on 5/10/2022

  RE: Freezes
  @johnebaker @HomeMovieMaker Hi John. I do not have older versions of Movie Edit Pro on my machine. Do you? I ask because if I open any old project created with Movie Edit Pro 2018 (The oldest version I have ever had) I run into all sorts of
• Movie Studio

  7 answers, most recent on 5/8/2022

  RE: MY MOVIE EDIT PRO 2022 CANNOT BURN TO DVD
  @choplife Hi Did you get any error messages when the crash occurred? If so, what was the full error message? To get the burn data from the logfile - use File Explorer browse to the
• Movie Studio

  15 answers, most recent on 8/10/2022

  RE: I currently Have ver 16 of movie studio would like to get the 2022 ver
  @Bill-the-repair-guy Hi William. That is correct. Perpetual licence if you chose to buy that version, will not come with added monthly freebies from the Magix store as that is for the subscription version only but the perpetual licence version is