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  • Music Maker
    22 answers, most recent on 11/30/2021
    RE: magic music premium 2022 version
    @Mindpaint When you purchased 2022 Premium Edition, you received an email with the serial number. Did you activate it in Music Maker 2022 on the screen that I showed? After that, did you download and install everything under Downloads? John CB I
  • Movie Studio
    18 answers, most recent on 11/29/2021
    RE: Digitised 8mm film export video issue
    @AAProds Hi Al. True, but as a non standardized old codec, maybe this one works or maybe I've accidentally stumbled onto ratio problem within the codec when converting it to another resolution. I really don't know. I don't even begin to pretend I
  • Video Pro X
    29 answers, most recent on 12/12/2021
    RE: Unable to Exit or Terminate ProX 13
    @tpolakov Hi Thanks for the update. This is beginning to sound like there may be an issue with the VPX initialisation file. Try moving or deleting the video_pro_x.ini file located in C:\Users\Username\AppData\Roaming\MAGIX\Video_Pro_X13 then start
  • Video Pro X
    29 answers, most recent on 12/12/2021
    RE: Unable to Exit or Terminate ProX 13
    @tpolakov Hi Thanks for the update. This is beginning to sound like there may be an issue with the VPX initialisation file. Try moving or deleting the video_pro_x.ini file located in C:\Users\Username\AppData\Roaming\MAGIX\Video_Pro_X13 then start
  • Other products
    11 answers, most recent on 11/28/2021
    RE: activation code
    @M-Phil2977 Hi If the activation code begins with P3- everything after this prefix is numbers, there should be 5 sets of 5 separated by hyphens - . John EBForum Moderator
  • ACID
    3 answers, most recent on 11/29/2021
    RE: VST plugins cause ACID Pro to hang when reloading project?
    This is the automated response I received from support: In order to bypass the search of existing VST plug-ins on your machine during the startup process, please try the following:     1. Right-click on the application's launch icon.    2. Select
  • Music Maker
    8 answers, most recent on 11/27/2021
    RE: Patch 30.0.3.39 correct for Music Maker Premium 2021?
    @Philip-J Please remember these are user to user forums, so not a contact for any Magix staff and the latest email is not ours!. If there are matters which you want to raise a Support ticket for, please go to this page to begin the
  • Other products
    5 answers, most recent on 11/27/2021
    RE: Anyone get letter for free upgrade to movie studio suite 2022
    @Eric-Stewart I have no idea whether this is the case for you, but the normal procedure for Magix program installations is that what you initially download is, essentially, a Download Manager, whose purpose is to collect from the Magix server, the
  • Other products
    5 answers, most recent on 11/27/2021
    Anyone get letter for free upgrade to movie studio suite 2022
    wen i click link it takes me to download but installation once downloaded does not begin
  • Movie Studio
    11 answers, most recent on 11/29/2021
    RE: Movie Studio 2022 Suite entry point not found
     infoservice@magix.netWhy not just post the freaking email address somewhere that is EASY TO FIND instead of making us navigate and sign in, search through several layers of links just to find an EMAIL ADDRESS? Why did I have to come to this forum
  • Video Pro X
    16 answers, most recent on 11/28/2021
    RE: Basic functionality: Any improvements in the latest version of VPX?
    @Galaxy Hi, Now at VPX13 v.19.0.1.123. You are at v.16 which would be VPX10. A lot has changed since VPX10. Too much for me for one sitting, but here goes. Yes. You can now click in the track header to turn it on (blue) or rather, select it. When
  • Movie Studio
    3 answers, most recent on 11/24/2021
    Image not changing during PLAY
    I don't know if I've changed something, but my video has stopped responding normally while I'm in play mode. Often it will just have a still picture at the beginning. It doesn't transition to the next clip as it goes along. Any suggestions? I am
  • Video Pro X
    29 answers, most recent on 12/12/2021
    RE: Unable to Exit or Terminate ProX 13
    Thanks Jeff, I will contact Magix and let them know I also have this problem , was beginning to think it may have been yet another problem with the laptop. Thanks  
  • Music Maker
    4 answers, most recent on 11/22/2021
    RE: Activate Music Magix Music (64 bit) with License from Ashampoo?
    @mick-curry Hi . . . . is there a difference between a voucher code and an activation code . . . An activation code (serial number) begins with P3- followed by 5 sets of 5 numbers separated by hyphens, a voucher is a shorter sequence of letters and
  • Movie Studio
    42 answers, most recent on 11/21/2021
    RE: Capturing Mini DV: Is it possible to adjust the output file type ?
    Hello friends .... I really appreciate all your help thank you ... I posted those VOB's for content critique ONLY - the main question/issue of 'archiving' using MPEG-2 files (as opposed to AVI) came up as result of trying to export using MEP. I'm
  • Video Pro X
    86 answers, most recent on 12/31/2021
    RE: What am I missing out on by sticking to V17
    @DesertSweeper Hi. Earlier you said. Computer-wise i suspect all is good with a recent-gen 8-core 16-thread CPU and an RTX 2080-TI and 64GB of RAM with dual NVMe drives So I for one am not comfortable saying for certain it is not your system if your
  • Movie Studio
    42 answers, most recent on 11/21/2021
    RE: Capturing Mini DV: Is it possible to adjust the output file type ?
    Additional Data: There's an incorrect codec/export setting regarding the MPEG-2? It won't open on the Mac. Maybe we can fix that? Beginning work in 2006, (as suspected) ALL the media was captured using the capture settings as illustrated in the
  • Video Pro X
    19 answers, most recent on 11/18/2021
    RE: Export from ProX to mp4 file and get a green screen
    I spoke too soon. It worked twice then went back to creating a green screen. So I'm outputting as avi for some of the files. This is a project using 4 cameras and recording groups singing a number of Christmas carols, so I'm creating a set of 4
  • Movie Studio
    9 answers, most recent on 2/21/2023
    RE: MPEG-4 Full Codec Upgrade in latest MAGIX Movie Edit Pro 2022 Premium
    @Piotr- Hi . . . . MPEG-4 Full Codec Upgrade . . . . Which MPEG-4 upgrade are you referring to. The only codec that has a fee based activation is the HEVC codec - is this the one you are referring to? If it is the HEVC codec does it activate with
  • Movie Studio
    33 answers, most recent on 11/10/2021
    RE: Update 20.0.1.65
    well, after a while of "no update" nags, it's back - continually for the last two weeks: this is beginning to become a pain. Every time I load up MEP I get the same popup ad suggesting I upgrade to  MEP 2021but also a nag that MY Installed Version =
  • SOUND FORGE
    2 answers, most recent on 3/10/2022
    RE: convert problem
    In the batch converter's settings under 'Add Save options', choose the desired format(s), typically PCM (Wave) and select 'Custom' for the sample rate, bit depth and number of channels (I would assume you want one (1) channel "Mono". There were
  • ACID
    3 answers, most recent on 11/8/2021
    RE: Return to 4/4 time, please?
    @Michael-Warren I guess you are understanding something wrong. Are you counting a 4/4 rhythm in music like 0,1,2,3, 0,1,2,3...? I never encountered that. With a 4/4 time signature the you can put 4 beats in a bar. 64 beats need full 16 bars of space
  • ACID
    3 answers, most recent on 11/8/2021
    RE: Return to 4/4 time, please?
    So when you get a six-pack of soda, is it 7.1? Or is it still six? Help me out, with this ruler, what is the mark for 64 beats? Do you just add 1.1 to any number? And if any other DAW's are doing it that way, it's just wrong. You sill start on zero
  • Movie Studio
    27 answers, most recent on 11/7/2021
    RE: Error in module "OpenCL.dll"
    @Bob-Shepard Hi Bob This is beginning to sound like the Windows installation and/or the registry is messed up, and you have 'ghost' process running that cannot be stopped. Try opening the Resource Monitor - press the Windows key and type resource
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