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  • Video Pro X
    16 answers, most recent on 2/27/2023
    RE: Video ProX 12 -> Video ProX 14 disaster
    @DominikStrycharski Hi, See this although it may be too late since you've reinstalled VPX12. Also, VPX14 is very sensitive to the material and the Hardware Acceleration settings in Program Settings - Device Options page. Under Processing, try one
  • Audio Cleaning Lab
    4 answers, most recent on 6/26/2022
    RE: Error Message " Error while writing noise sample file "
    @KAMAL Hi and welcome to the forum. Unless you have changed the default location for saving noise samples to, the program is trying to write the noise sample to: C:\ProgramData\SOUND FORGE\SOUND FORGE Audio Cleaning Lab 4\ Check that the Sound
  • SOUND FORGE
    21 answers, most recent on 4/16/2022
    RE: error when installing
    @Philip-Kruger Hi . . . . it is the install that has the error, which i cant install it . . . . This sounds like one of 2 issues: The Windows Installer has issues - use this Microsoft Tool to locate and fix any issues, then try installing
  • SOUND FORGE
    38 answers, most recent on 10/8/2024
    Sound Forge Minimal Video tools; what do I need next?
    I have been using Sound Forge (v.13, then 15) to infrequently )once a year or two years) perform minimal video functions on MP4 music videos recorded on a phone, like audio enhancement, trimming file length, and saving video with audio as a reduced
  • Movie Studio
    5 answers, most recent on 7/18/2022
    RE: Movie Studio 2022 Suite 'Hand' icon problem
    @Paul-Ravenscroft Hi and welcome to the forum. I assume from what you are saying the program freezes completely and does not come back if you wait say 30 secs or so, and there is no error message either when the program hangs or you restart the
  • Video Pro X
    27 answers, most recent on 6/9/2022
    RE: VPX14 update replaces VPX13
    @Craigster Hi The improvement with setting the paging files for the drive manually and the error message would suggest there is an issue with the Windows installation and/or the Visual Studio C++ Redistributables eg mismatched DLL files. Try running
  • Other products
    7 answers, most recent on 3/9/2023
    RE: independence-free-sampler-software only 1 Piano sound
    I uninstalled everything, although I did not delete folders. I turned off Windows Defender, and redid the installs of independence_softwaresuite_32_dlm.exe and independence_freelibrary_dlm.exe. The latter caused the download of the various .ytif
  • Video Pro X
    27 answers, most recent on 11/18/2024
    RE: VPX Feedback Button - Features In Consideration/Planning - Comments
    @Can-Dive Hi, Here is the full-screen Media Pool from PhotoStory 2025. Here is the information under Feedback for "In consideration" and "In planning" for PhotoStory 2025. In case you were wondering, PhotoStory is a somewhat stripped down version
  • Music Maker
    21 answers, most recent on 4/18/2024
    RE: Premium version crashes and reverts back to Free edition during edits
    @Wolfie-R Hi . . . . They were in the list when I select 'open project' just after loading up. But then all vanished except the score demo. . . . . Not quite what I meant - my error I was not clear enough. The list which appears on the start up
  • Xara Designer Pro
    5 answers, most recent on 6/14/2022
    RE: Embedded Google Fonts Error when publishing website
    @M61 Hi . . . . the Google font "Nuntio" . . . . Even the wrong font names are displayed in the error! . . . . I can find no font of this name - do you mean the 'Nunito' font? If so which did you install, the static font or the variable weight
  • Movie Studio
    5 answers, most recent on 4/13/2022
    RE: MovieStudio 2022 - mpeg2_x64.dll error
    @Louise-Collingridge Hi, I'm glad you found a solution but i just want to mention that reinstalling a program sometimes corrects an error but reinstalling multiple times can sometimes cause errors, if the program installed & opened then errors
  • Other products
    4 answers, most recent on 2/18/2022
    RE: The trial version missing features
    Ok, have purchased Photo Manager Deluxe and on trying to add a folder to the database, after hours of analyzing files, it gives the error "No golbal memory in MyAllocGlobalPtr for type 30. The program hangs and waits for me to click OK and then
  • Movie Studio
    2 answers, most recent on 5/4/2022
    RE: I have just bought the Movie studio suite 2022
    @JOY-VARGHESE Hi Does the error message popup after the Download Manager is started or when the Download Manager has downloaded the main program and starts to install it? What antivirus program are you using? Your computer specification may also
  • SOUND FORGE
    16 answers, most recent on 7/31/2022
    RE: SoundForge Pro 16 upgrade installed - lost all Ozone RX
    Are they available in the plug-in manger? do they load?.. or they load but just do not work? How about in the chainer? @rraud The plug-ins are all listed in the plug-in manager, and in the menu structure. The directory where they reside is correctly
  • Other products
    One answer, on 7/3/2022
    [Closed] Humble bundle Vegas 16 pro not working
    Hello. I bought the vegas 16 pro humble bundle around last year. I downloaded everything and redeemed all the keys, and the software worked fine. Recently, I tried opening the program again, (have not opened it since I bought the software,
  • Movie Studio
    8 answers, most recent on 4/25/2022
    RE: Cant instal the program
    @Geir-Gjertsen Hi Geir . . . . Install stopp when visual studio begin . . . . Assuming the installed version of Windows is 10 or 11. If the installed version of Windows is 8 or older, Movie Studio is not supported on these versions. Further options
  • Web Designer
    No answers, created on 2/18/2022
    Log in
    I want to know what is the reason for one problem when I had been trying to publish a web page and the program send me an error about xara can not log in.
  • Xara Designer Pro
    5 answers, most recent on 3/21/2022
    RE: Unable to access cloud based design after Xara Designer Pro X19 update
    @Geoff-Latham Hi The error message suggest access to the required folder could be blocked by the Antivirus program, Folder/Ransomware protection feature detecting a false positive. Try turning off this feature temporarily then launch Designer Pro
  • Web Designer
    5 answers, most recent on 4/16/2022
    RE: Registration Code Does NOT work
    @Christopher-Allen Hi, Where are you getting the install program from for Xara v12? As Jeff pointed out, the serial number is linked to the version. If you are trying to install a different version, you will get an error. Also, did you change your
  • Video Pro X
    27 answers, most recent on 6/9/2022
    RE: VPX14 update replaces VPX13
    No errors came up with sfc /scannow. (By the way, this sfc process takes only a few minutes; not a couple of hours -- per the instructions). Qs on Process: So, to update the Visual Studio C++, does this mean to first uninstall (via Add/Remove
  • SOUND FORGE
    4 answers, most recent on 1/26/2022
    Error Message Sound Forge Pro 2.5.1
    When I try to open the program I receive the message "Bad Grub failed setting up crumbs" when I click on it the program shuts down
  • Video Pro X
    11 answers, most recent on 8/24/2022
    RE: ProX 14 Crashes when Loading Any File Except AVI
    @Rowland-Fogarty Hi Crashes with the error you are receiving are usually caused by the GPU drivers. Are the WX 2100 drivers up to date? If not update them to the latest version. In the Program settings, Device options tab you may need to change the
  • Movie Studio
    2 answers, most recent on 7/7/2022
    RE: The file format of...cannot be read. Please make sure that the drive..
    @HelpWithMagixPlease Welcome to the Magix user to user forums. There have been a number of posts to the forum where members have experienced problems with importing GoPro files. The most likely reason, confirmed by the error message you posted is
  • Movie Studio
    28 answers, most recent on 8/10/2022
    RE: Suddenly Movie S is not decoding Lagarith or Huffy encoding correctly
    The only parameter I change is the Codec. Before I go into the advanced menu the frame rate box reads 23.976, but afterwards it reads 23.98. I can change it back but that doesn't change the embedded metadata back to 24000/1001 as I can see in the
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