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  • ACID
    2 answers, most recent on 7/19/2022
    Help to Uninstall ACID Music 9.0 software
    HiI have been using ACID Music Studio 9.0 for a very long time. This past Saturday it crashed while using it. I tried to uninstall it from Control Panel but it kept showing an error when gathering all the information to uninstall the program. How do
  • SOUND FORGE
    3 answers, most recent on 7/20/2022
    "This serial # has already been registered to another email address."
    I downloaded Sound Forge Pro 16 in March to a Ryzen AMD PC with Windows 11 and used it successfully for about 2 months. Then about 2 months ago when I tried to start the program it told me that the program needed to be activated. I entered the
  • Movie Studio
    34 answers, most recent on 12/4/2022
    RE: What is most important to have in a video editing PC build using Magix
    @Tusk Hi . . . . then my playback started hanging, the video would freeze, but the audio would continue. Even when I reset all the effects on the video, it would stop playing the video, or skip ahead, pause. I then got a big grey error message, I
  • Movie Studio
    64 answers, most recent on 11/3/2022
    RE: Anyone uploading the 2023 Movie Studio ?
    @AAProds @CubeAce Thanks for the replies. I was teetering on the edge of buying Neat Video and youve both now pushed right over the edge. All I've got to do now is see if the £ gets a lot better against the € or $. Actually, thinking about it I may
  • Audio Cleaning Lab
    6 answers, most recent on 6/12/2022
    RE: Error 6
    Thanks. I will attempt that. 😊😊 Ok. So I received a Runtime error. This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. Also The program could not be
  • Movie Studio
    One answer, on 10/30/2022
    RE: Exporting Videos
    @MattJvV Hi and welcome to the forum. Are you testing the trial version or fully purchased, activated and all Extra Content installed ? What format are you trying to export to? . . . . I even broke the video up in 3 parts . . . . How did you do
  • Samplitude
    One answer, on 7/13/2022
    RE: Installing Acid Music Studio 8
    @Clarence-FergusonJr Does this error appear in Chrome? Method 1: You may try to clean/reset the Chrome browser: Go to Settings.  Scroll down to show advanced settings. Click Clear browsing data under Privacy options. If it is still not working,
  • Music Maker
    19 answers, most recent on 8/29/2022
    RE: Installation error 1620. The Installation Package could not be opened.
    @Rick-mid, @SP. Hi . . . . restart your computer while holding the SHIFT key on your keyboard to enter the a menu where you can reinstall Windows from scratch . . . . This may not be necessary, it is possible that a Windows update pending a restart
  • Movie Studio
    5 answers, most recent on 7/18/2022
    RE: Installation Problem
    @Jeff-Laughlin Hi and welcome to the forum I have renoved the order and serial numbers from your post. This is a public forum not Magix Support so never post any of the information @browj2 has mentioned above in the forum. . . . . When trying to
  • Movie Studio
    19 answers, most recent on 6/30/2022
    RE: Convenient Place To Buy Plug In's?
    @CarpentersMate Hi Mike . . . . Error Code: -24  . . . . Means you have used a different email address to the one the program was originally registered with, or there is a typo in the address. If you have a new email address, you can still register
  • Music Maker
    6 answers, most recent on 12/3/2022
    RE: Issues with ASIO drivers
    Thanks for the response John. I just ran the older computer through RAM tests (both Windows and Memtest86) which all pass. I recently cleaned the computer prior to installing Music Maker, however, the computer was booting using MBR and so I have
  • Video Pro X
    30 answers, most recent on 9/11/2022
    RE: Access Violation Error on VIDEO PRO14
    @JBDL @johnebaker @PATIENT-X Hi Jim.   Change all three boxes highlighted in yellow to use the CPU in the second image. Close the program and then restart the program and try again. You need to do this because the program can't use the GPU in
  • Movie Studio
    296 answers, most recent on 3/29/2025
    RE: [Closed] Feedback on Movie Studio 2023
    I have many old projects such as Word documents that can be easily transported to the new format. In this case it seems that there has been some sort of promiscuous changes. It is the title that is being objected to with an error that says something
  • Movie Studio
    32 answers, most recent on 7/25/2022
    RE: Title Editing
    @Barb-Marik Hi Given the display issues with Movie Studio, and the update dialog box - what is your computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card
  • Movie Studio
    23 answers, most recent on 12/29/2022
    RE: bad upgrading plugin NewBlue Stylizers 5
    Hi John, updated my profile. This is what I did Started VDL Started downloading elements After completion started installation (in VDL) Directly after starting installation I closed VDL (ctrl-alt- del showing no programs running) (because in other
  • Movie Studio
    11 answers, most recent on 8/4/2022
    RE: an error occurred during proxy rendering
    @johnebaker @Jacek-Leniowski I think....  The purpose of proxy rendering is to adopt the properties of the source material. This includes aspect ratio, interlacing settings, and frames per second. Try to export the file with a different
  • ACID
    One answer, on 7/9/2022
    ACID Pro 10 went suddenly mad?
    Hi!Okay.. Acid is acting up again. It's been a while, but the problems are here again. Different problems, if something new.All the sudden, when I was trying to open the program I got this Error -1 (Application Initialization), so I looked it up,
  • SOUND FORGE
    2 answers, most recent on 6/24/2022
    RE: Serial Number Doesn't Work
    @Bullet Hi Please note this is a user to user forum not Magix Support. You have posted in the Sound Forge forum, yet you mention Magix Deluxe, which is not the full name of a Magix program. Assuming you mean Magix Video Deluxe, or Photostory Deluxe
  • Other products
    14 answers, most recent on 6/21/2022
    RE: serial number worked PC tuning installed. Now it doesn't work?
    @idyllmind Hi Are you getting any error message when starting PC check and Tuning 2022 ? Does the program start if you temporarily disable your Antivirus program? These have been known to cause issue with programs such as PC check and Tuning - if
  • Photostory
    2 answers, most recent on 7/6/2022
    RE: MAGIX PhotoStory em DVD MX
    @VanderliDuarte-Silva Hi Photostory on DVD MX, released in 2012 is an obsolete program and depending on your Windows version may not work correctly.. When you try to register the program is there an error message? If so what does the error message
  • Movie Studio
    3 answers, most recent on 7/18/2022
    RE: Need to get a new code to activate my software
    @Charlie-Orca Hi and welcome to the forum. Assuming you entered the full serial number including the P3- prefix. The error code -14 message means you are putting a valid MAGIX serial number into the wrong MAGIX product, version or edition. Which
  • Off topic
    One answer, on 7/13/2022
    RE: Registration
    @Mark-Swanson Hi and welcome to the forum. . . . . My registration did not go smoothly, and I cannot get access to a real person to resolve it. Any suggestions? . . . . . Which program you are referring to would help and any error messages you
  • Movie Studio
    3 answers, most recent on 6/27/2022
    Error 14 after updating
    Hi As I wrote earlier, I bought online MAGIX Video Deluxe 2019 (Premium edition of Movie Edit Pro). Installation and registration of product was completed succesfully. After few openings I was prompted by Magixto update (no upgrade) program so I
  • Movie Studio
    28 answers, most recent on 8/10/2022
    RE: Suddenly Movie S is not decoding Lagarith or Huffy encoding correctly
    The only parameter I change is the Codec. Before I go into the advanced menu the frame rate box reads 23.976, but afterwards it reads 23.98. I can change it back but that doesn't change the embedded metadata back to 24000/1001 as I can see in the
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