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  • SOUND FORGE
    33 answers, most recent on 9/28/2022
    RE: SF15Pro crashing repeatedly
    In Options, unmark: Seek Cursor on Playback. That worked.. thanks!Unfortunately, when I went to close the program, it crashed, with this error: Extra Information   File:                C:\Users\Steve Marshall\AppData\Local\MAGIX\SOUND FORGE
  • Movie Studio
    2 answers, most recent on 9/9/2022
    [Closed] Movie studio 17 doesn't start
    Hallo, Sometimes movie studio starts up and works without errors. Next time nothing happens when you try to start the program. It concerns windows 11 and the latest version of movie suite studio 17 Does anyone have a solution for this?
  • SOUND FORGE
    2 answers, most recent on 9/8/2022
    RE: Error Code-57
    @Rob-BallJr Hi . . . . Error Code-57 . . . . This usually means the program cannot connect to the Internet, how old is the version of Sound Forge and what version of Windows are you running on the PC? John EBForum Moderator
  • Video Pro X
    30 answers, most recent on 9/11/2022
    RE: Access Violation Error on VIDEO PRO14
    Hi John, Sorry, somehow I initially thought I read that the OP had an NVidia 1650 gpu (which has Gen 1 NVENC). I understand that some of his info has been removed. The current info doesn't speak of a gpu that I can see. Maybe I
  • Movie Studio
    5 answers, most recent on 9/8/2022
    Can not activate Movie Edit pro Premium (2021)
    I've Changed computers & upgraded to windows 11. I visited Magix web site, Logged in & open my products, Under Movie Edit Pro Premium (2021) I installed my program. When it came to the point to activate & register online, I got a message
  • Video Pro X
    30 answers, most recent on 9/11/2022
    RE: Access Violation Error on VIDEO PRO14
    @JBDL @johnebaker @PATIENT-X Hi Jim.   Change all three boxes highlighted in yellow to use the CPU in the second image. Close the program and then restart the program and try again. You need to do this because the program can't use the GPU in
  • Music Maker
    5 answers, most recent on 2/18/2023
    RE: Midi pitch bend adjustment
    @August-Day The easy way: you can MIDI learn the pitch control in every Vita Instrument that comes with a pitch control. I will show everything with the Grand Piano LE instrument. Just make a right click on the control, toggle MIDI learn, move the
  • Movie Studio
    19 answers, most recent on 9/7/2022
    RE: The program is being created
    @Grzegorz-Mielewczyk Hi We need more information: Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full.  I would suggest you put this
  • Music Maker
    5 answers, most recent on 2/18/2023
    RE: Midi pitch bend adjustment
    Ok thanks for the help, I downloaded and attempted to load the ytl file but unfortunately it pops up with a file not found error. I'm definitely not used to this program. I see the midi and layer settings off to the left side but I don't know how to
  • Xara Designer Pro
    3 answers, most recent on 9/5/2022
    RE: Content Catalogue not loading on request
    @Alphaville Another thing - I'm experiencing an error with ALL Magix related products and this refers to a persistent reminder to "renew the update service" when I exit the programme, this happens with Designer Pro through to Sound Forge through to
  • Other products
    2 answers, most recent on 9/6/2022
    MEP2022 Install - An error has occurred
    Trying to install MEP2022 on a new WIN 11 PC and during the install it stops and says"An error occured during transfer which caused the installation to stop. This problem can mostlikely be fixed by restarting the transfer of the installer
  • Movie Studio
    One answer, on 9/3/2022
    RE: Trying to reinstall. Message Error in module
    @Michael-Wallace Hi and welcome to the forum. . . . . I have reinstalled the program three times with no success. . . . Repeated re-installing of the program, without removal of files and registry settings that are left behind, will not fix the
  • Movie Studio
    One answer, on 9/3/2022
    Trying to reinstall. Message Error in module
    Movie Studio 2022 Platinum. Windows 10 16 gig ram Error in module "Elements.ofx" [Load address: 0x000000004D380000] 0x000000004D5CAE62[Exception 0x0000005 "ACCESS_VIOLATION"]I have reinstalled the program three times with no success.
  • Music Maker
    11 answers, most recent on 9/2/2022
    RE: Installation Error Code 1638 Another Version Already Installed
    I finally solved this problem. So for future customers with this issue. I found the error file created that gets sent to support. Opened it with Notepad and found the Main Product Code, which in my case looked like this: MainProductCode =
  • Other products
    2 answers, most recent on 9/1/2022
    Unable to uninstall Movie Edit Pro 17 Plus
    I tried several ways to uninstall Edit Pro 17 Plus from an ASUS stereoscopic 3D laptop running Windows 7. The program appears on the Control Panel (Programs and Features), but cannot be deleted. Error message: "Local package not found for
  • Video Pro X
    30 answers, most recent on 9/11/2022
    RE: Access Violation Error on VIDEO PRO14
    @JBDL Hi Assuming you can open the program and the crash occurs when importing video or opening an existing project: a graphics driver issue - in the case of your PC the Intel processor has a HD4000 integrated GPU, check that this has not been set
  • Movie Studio
    14 answers, most recent on 8/30/2022
    RE: error code-24
    "Do you mean when you try to import a video clip into the program a popup is telling you to you need to activate, for free, a codec and when you try to do so you get a second message giving you the error - 24 already registered to another email
  • Video Pro X
    30 answers, most recent on 9/11/2022
    RE: Access Violation Error on VIDEO PRO14
    Ray, thank you for coming back to me. Here is the information of the crash report..... ----------------------------------------------------------------------MAGIX Video Pro X14  30.08.2022 
  • Movie Studio
    64 answers, most recent on 11/3/2022
    RE: Anyone uploading the 2023 Movie Studio ?
    @AAProds Hi Andy, Good one! @CubeAce @me_again Hi, For anyone who upgrades, could you please check that Magix has done the same corrections as for VPX indicated below? Fixed: Bugs with effects based on size/position/rotation, including: Title
  • Video Pro X
    39 answers, most recent on 4/24/2023
    RE: Video Pro X14 - Bug List
    Patch for Video Pro X 14: 20.0.3.169 Downloading it now (1 GB file). Unfortunately, most of the bugs that I have raised with Magix do not appear to have been fixed. As nice as it is to have the following bugs fixed, there are still many more. Given
  • Movie Studio
    14 answers, most recent on 8/30/2022
    RE: error code-24
    @Rick-Lee Hi . . . . I can't down load any of my video clips. I receive a message the clips must be modified to be down loaded. . . . . Do you mean when you try to import a video clip into the program a popup is telling you to you need to activate,
  • Movie Studio
    14 answers, most recent on 8/30/2022
    RE: error code-24
    One final note I can access the program and open it. The problem is I can't down load any of my video clips. I receive a message the clips must be modified to be down loaded. When I attempt the free modification I receive the error code 24 message.
  • Movie Studio
    No answers, created on 8/28/2022
    MPEG-4 CODEC
    I just purchase Movie Studio Platinum. I tried to import a m4 file. I keep getting an "activation error message not matching serial #". I Tried all solutions, but nothing is working. I only paid $70.00 for the program but WOW, I still should be able
  • Movie Studio
    3 answers, most recent on 8/28/2022
    RE: The computer Freeze and MEP dont work
    @allaa-Azawi Hi From the PC Doctor toolbox information for the previous 30 days there appear to be several different sources of crashing none of which appear to have been caused by or affected MEP. MEP - 2 crashes with the same
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