• Xara Designer Pro

  3 answers, most recent on 9/5/2022

  RE: Content Catalogue not loading on request
  @Alphaville Another thing - I'm experiencing an error with ALL Magix related products and this refers to a persistent reminder to "renew the update service" when I exit the programme, this happens with Designer Pro through to Sound Forge through to
• Movie Studio

  One answer, on 9/3/2022

  Trying to reinstall. Message Error in module
  Movie Studio 2022 Platinum. Windows 10 16 gig ram Error in module "Elements.ofx" [Load address: 0x000000004D380000] 0x000000004D5CAE62[Exception 0x0000005 "ACCESS_VIOLATION"]I have reinstalled the program three times with no success.
• Movie Studio

  19 answers, most recent on 9/7/2022

  RE: The program is being created
  @Grzegorz-Mielewczyk Hi We need more information: Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full.  I would suggest you put this
• Movie Studio

  One answer, on 9/3/2022

  RE: Trying to reinstall. Message Error in module
  @Michael-Wallace Hi and welcome to the forum. . . . . I have reinstalled the program three times with no success. . . . Repeated re-installing of the program, without removal of files and registry settings that are left behind, will not fix the
• Video Pro X

  30 answers, most recent on 9/11/2022

  RE: Access Violation Error on VIDEO PRO14
  @JBDL @johnebaker @PATIENT-X Hi Jim.   Change all three boxes highlighted in yellow to use the CPU in the second image. Close the program and then restart the program and try again. You need to do this because the program can't use the GPU in
• Other products

  2 answers, most recent on 9/1/2022

  Unable to uninstall Movie Edit Pro 17 Plus
  I tried several ways to uninstall Edit Pro 17 Plus from an ASUS stereoscopic 3D laptop running Windows 7. The program appears on the Control Panel (Programs and Features), but cannot be deleted. Error message: "Local package not found for
• Other products

  2 answers, most recent on 9/6/2022

  MEP2022 Install - An error has occurred
  Trying to install MEP2022 on a new WIN 11 PC and during the install it stops and says"An error occured during transfer which caused the installation to stop. This problem can mostlikely be fixed by restarting the transfer of the installer
• Music Maker

  11 answers, most recent on 9/2/2022

  RE: Installation Error Code 1638 Another Version Already Installed
  I finally solved this problem. So for future customers with this issue. I found the error file created that gets sent to support. Opened it with Notepad and found the Main Product Code, which in my case looked like this: MainProductCode =
• Movie Studio

  64 answers, most recent on 11/3/2022

  RE: Anyone uploading the 2023 Movie Studio ?
  @AAProds Hi Andy, Good one! @CubeAce @me_again Hi, For anyone who upgrades, could you please check that Magix has done the same corrections as for VPX indicated below? Fixed: Bugs with effects based on size/position/rotation, including: Title
• Video Pro X

  39 answers, most recent on 4/24/2023

  RE: Video Pro X14 - Bug List
  Patch for Video Pro X 14: 20.0.3.169 Downloading it now (1 GB file). Unfortunately, most of the bugs that I have raised with Magix do not appear to have been fixed. As nice as it is to have the following bugs fixed, there are still many more. Given
• Movie Studio

  14 answers, most recent on 8/30/2022

  RE: error code-24
  "Do you mean when you try to import a video clip into the program a popup is telling you to you need to activate, for free, a codec and when you try to do so you get a second message giving you the error - 24 already registered to another email
• Movie Studio

  14 answers, most recent on 8/30/2022

  RE: error code-24
  One final note I can access the program and open it. The problem is I can't down load any of my video clips. I receive a message the clips must be modified to be down loaded. When I attempt the free modification I receive the error code 24 message.
• Video Pro X

  30 answers, most recent on 9/11/2022

  RE: Access Violation Error on VIDEO PRO14
  @JBDL Hi Assuming you can open the program and the crash occurs when importing video or opening an existing project: a graphics driver issue - in the case of your PC the Intel processor has a HD4000 integrated GPU, check that this has not been set
• Movie Studio

  14 answers, most recent on 8/30/2022

  RE: error code-24
  @Rick-Lee Hi . . . . I can't down load any of my video clips. I receive a message the clips must be modified to be down loaded. . . . . Do you mean when you try to import a video clip into the program a popup is telling you to you need to activate,
• Music Maker

  5 answers, most recent on 2/18/2023

  RE: Midi pitch bend adjustment
  @August-Day The easy way: you can MIDI learn the pitch control in every Vita Instrument that comes with a pitch control. I will show everything with the Grand Piano LE instrument. Just make a right click on the control, toggle MIDI learn, move the
• Movie Studio

  No answers, created on 8/28/2022

  MPEG-4 CODEC
  I just purchase Movie Studio Platinum. I tried to import a m4 file. I keep getting an "activation error message not matching serial #". I Tried all solutions, but nothing is working. I only paid $70.00 for the program but WOW, I still should be able
• Video Pro X

  30 answers, most recent on 9/11/2022

  RE: Access Violation Error on VIDEO PRO14
  Ray, thank you for coming back to me. Here is the information of the crash report..... ----------------------------------------------------------------------MAGIX Video Pro X14  30.08.2022 
• SOUND FORGE

  One answer, on 8/27/2022

  "SOUND FORGE Audio Studio 15 Steam Edition" not starting
  I just bought "SOUND FORGE Audio Studio 15 Steam Edition" from steam for 30E. I downloaded and installed prgoram, but the program not starting: c:\program files \audiostudio150.exe the system cannot find the file specified error code 2   good laptop
• Movie Studio

  3 answers, most recent on 8/28/2022

  The computer Freeze and MEP dont work
  Hi the problem happened before one month when my computer began to freeze sometime after the computer stare up . this the details of my computer . AMD A8-7600 Radeon R7, 10 Compute Cores 4C+6G     3.10 GHz RAM    16,0 Gt 18GB Samsung 1600MHz 28GB
• Movie Studio

  3 answers, most recent on 8/28/2022

  RE: The computer Freeze and MEP dont work
  @allaa-Azawi Hi From the PC Doctor toolbox information for the previous 30 days there appear to be several different sources of crashing none of which appear to have been caused by or affected MEP. MEP - 2 crashes with the same
• Video Pro X

  11 answers, most recent on 8/24/2022

  RE: ProX 14 Crashes when Loading Any File Except AVI
  I didn't find the Klite codec listed in the Control Panel Program listing, and I wasn't able to find a selection in Magix that would show all the codecs that are installed on my machine. I do have the effects FXHome, New Blue, and a couple of other
• Sequoia

  One answer, on 8/23/2022

  Error Message on startup
  Sequoia 16... Got an error message on startup... C:\WINDOWS\SYSTEM32\mfc140u.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system
• Xara Designer Pro

  One answer, on 8/23/2022

  RE: Error Message
  @Trevor-Moseley Hi The error message is coming from a subsiduary program which should be in the systray of the taskabr as shown below. This program is not necessary unless you use to to import from OneDrive or Google Drive, and can be uninstalled -
• Music Maker

  19 answers, most recent on 8/29/2022

  RE: Installation error 1620. The Installation Package could not be opened.
  @Rick-mid, @SP. Hi . . . . restart your computer while holding the SHIFT key on your keyboard to enter the a menu where you can reinstall Windows from scratch . . . . This may not be necessary, it is possible that a Windows update pending a restart