• Web Designer

  2 answers, most recent on 6/8/2022

  RE: Xara Web Designer Premium info
  @ARISTOTELISGEORGE-LILOGLOU Hi Assuming the full message is: Error code -24 'serial number has already been registered to another email address' The message appears when you try to activate the program when a typo is present in the email address, or
• Video Pro X

  41 answers, most recent on 10/16/2022

  RE: Cant edit 4k videos nicely.
  @Pawel-Rybinski Hi . . . . the specification of the equipment on which the program works correctly without errors. . . . . See my signature for my PC and laptop specifications - VPX 14 works fine on these with 4K UHD video and plays up to 5 tracks
• Movie Studio

  7 answers, most recent on 6/27/2023

  Both Movie Studio 17 and 18 fail to start... This has happened before
  I click on the icon, it blinks and in gone. I check the task manager and its loaded. This happened to both programslast year, requiring re-installation. My Sound Forge works, another Magix Program. I do not have any issues with the many programs I
• Music Maker

  9 answers, most recent on 10/15/2022

  RE: The Following VST plug-in cannot be loaded:
  @Extreme_One My next idea would be to reset the program settings to their default values under the File > Settings menu. Yeah that is what I was going to try next. Unfortunately it made no difference, I get the same error message.
• Movie Studio

  26 answers, most recent on 3/3/2023

  Performance problems and Access Violation in VDL.EXE
  @CubeAce @johnebaker @browj2 @Former user Hello everyone reading this post. I have significant problems with the following video files 1.Panasonic GH6Any 5,7K footage I've gotten from this camera so far doesn't play nearly smoothly when imported
• Web Designer

  2 answers, most recent on 6/8/2022

  RE: Xara Web Designer Premium info
  @ARISTOTELISGEORGE-LILOGLOU Welcome to the Magix user to user forums. For information about error code 24 please read this page. As to the question about shortcuts: are all these on your computer desktop? You need them all only if you want to have
• Music Maker

  5 answers, most recent on 6/17/2022

  RE: How to load missing beatbox.vst3 : music maker premium 2022
  Music Maker premium 2022 / Did an uninstall and reinstall and the same problem exists : "The following VST plug-in cannot be loaded beatbox.vst3" "Could not instantiate the Beatbox plugin" The program hangs for long time looking for the plugin and
• Video Pro X

  30 answers, most recent on 9/11/2022

  RE: Access Violation Error on VIDEO PRO14
  @JBDL @johnebaker @PATIENT-X Hi Jim.   Change all three boxes highlighted in yellow to use the CPU in the second image. Close the program and then restart the program and try again. You need to do this because the program can't use the GPU in
• SOUND FORGE

  One answer, on 5/9/2022

  ERROR 2147163964
  Sound Forge Pro 11 MIcrosoft Surface Pro 7 12gb RAM 1TB SSD Windows 10   ERROR 2147163964 comes up partway through install, Does not get to point of entering license number. Module C:\Program Files (x86)\VEGAS\Shared Plug-Ins\Audio\sfppaCK1.dll
• Web Designer

  One answer, on 6/25/2022

  RE: Xara Web Designer Premium Installation problem
  @Blossom Hi Please do not duplicate post on the same issue, I have hidden the duplicate post which is related to your second issue above. Item 1 The stopping of the download is often caused by connectivity issues that can occur anywhere in the chain
• Other products

  4 answers, most recent on 10/21/2022

  RE: Error code 80000000
  @GrzeKon Hi Check that the Internet settings are set as shown in the images below - these are for Windows 11 Windows 10 and earlier versions have similar settings, which should be set on. If that fails then when does the error occur? What is your
• Audio Cleaning Lab

  4 answers, most recent on 6/26/2022

  RE: Error Message " Error while writing noise sample file "
  @KAMAL Hi From the images above: Depending on which Antivirus programming is protecting the PC, you can't have both. With Kaspersky completely disabled, Microsoft Defender is protecting the PCThe feature you need to add an exception to, if turned
• Video Pro X

  111 answers, most recent on 1/29/2025

  RE: Feedback about VIDEO PRO X15
  @marcusdeman Hi, Whenever I put a video clip on the timeline and start to make adjustments to it like contrast, gamma etc. and I remove the clip and put something else on it the adjustment settings are still set as was on the previous clip. However,
• SOUND FORGE

  16 answers, most recent on 7/31/2022

  RE: SoundForge Pro 16 upgrade installed - lost all Ozone RX
  Are they available in the plug-in manger? do they load?.. or they load but just do not work? How about in the chainer? @rraud The plug-ins are all listed in the plug-in manager, and in the menu structure. The directory where they reside is correctly
• Movie Studio

  8 answers, most recent on 4/25/2022

  RE: Cant instal the program
  @Geir-Gjertsen Hi and welcome to the forum. See this Support article for the 1603 error. If this does not work then the 1603 error could be an installer issue - see this Microsoft article. HTH John EBForum Moderator
• ACID

  265 answers, most recent on 12/20/2025

  RE: Feedback on ACID Bugs
  Drodzy ACID, Jak właśnie ogłosiliśmy, chcemy dać nam się rozwijać ACID Pro 11. Liczymy na Ciebie! Zachęcamy do komentowania, w jaki sposób ACID może być lepszy i jakie błędy należy traktować priorytetowo. Dziękuję Ci bardzo! Zespół MAGIX Today it
• Movie Studio

  28 answers, most recent on 8/10/2022

  RE: Suddenly Movie S is not decoding Lagarith or Huffy encoding correctly
  The only parameter I change is the Codec. Before I go into the advanced menu the frame rate box reads 23.976, but afterwards it reads 23.98. I can change it back but that doesn't change the embedded metadata back to 24000/1001 as I can see in the
• Movie Studio

  64 answers, most recent on 11/3/2022

  RE: Anyone uploading the 2023 Movie Studio ?
  @AAProds @CubeAce Thanks for the replies. I was teetering on the edge of buying Neat Video and youve both now pushed right over the edge. All I've got to do now is see if the £ gets a lot better against the € or $. Actually, thinking about it I may
• Movie Studio

  5 answers, most recent on 7/18/2022

  RE: Movie Studio 2022 Suite 'Hand' icon problem
  @Paul-Ravenscroft Hi and welcome to the forum. I assume from what you are saying the program freezes completely and does not come back if you wait say 30 secs or so, and there is no error message either when the program hangs or you restart the
• Music Maker

  21 answers, most recent on 4/18/2024

  RE: Premium version crashes and reverts back to Free edition during edits
  @Wolfie-R Hi . . . . They were in the list when I select 'open project' just after loading up. But then all vanished except the score demo. . . . . Not quite what I meant - my error I was not clear enough. The list which appears on the start up
• Music Maker

  6 answers, most recent on 1/25/2024

  RE: Keeps crashing
  @simon-Woodward Hi Any error messages, popups or information on the cause of the crash in the crash log, are you getting a request to send the crash log to Magix when you restart the program? John EBForum Moderator
• Music Maker

  2 answers, most recent on 5/7/2022

  Problems with running this program
  At present running the free Music Maker, results in the following error report. Exception Desc Thread name address module Prog Thread OX8000 Breakpoint Muma Location ox00007 Qt5Web EngineC Music Maker 3200.   So far I have been unable to use this
• Web Designer

  3 answers, most recent on 4/14/2022

  How To Resolve Installation Error Code 1610
  Trying to install Xara Designer Pro v19.0. Wants to Remove the program which has already been uninstalled. Error code 1610 says there is an error, no kidding, like I do not know that already. I have found no way to resolve this and Magix Tech
• Movie Studio

  34 answers, most recent on 11/23/2022

  RE: Update Patch to 22.0.3.167
  @CubeAce Hi Ray . . . . Also why does the header say version 175 when the product version under help states as downloaded . . . . It is an old dump file - look at the time the dump was created: MAGIX Video Pro X14  20.11.2022  00:50 You were still