• Video Pro X

  30 answers, most recent on 9/11/2022

  RE: Access Violation Error on VIDEO PRO14
  Hi John, Sorry, somehow I initially thought I read that the OP had an NVidia 1650 gpu (which has Gen 1 NVENC). I understand that some of his info has been removed. The current info doesn't speak of a gpu that I can see. Maybe I
• Movie Studio

  14 answers, most recent on 8/30/2022

  RE: error code-24
  @Rick-Lee Hi . . . . I can't down load any of my video clips. I receive a message the clips must be modified to be down loaded. . . . . Do you mean when you try to import a video clip into the program a popup is telling you to you need to activate,
• Xara Designer Pro

  One answer, on 8/23/2022

  RE: Error Message
  @Trevor-Moseley Hi The error message is coming from a subsiduary program which should be in the systray of the taskabr as shown below. This program is not necessary unless you use to to import from OneDrive or Google Drive, and can be uninstalled -
• Other products

  2 answers, most recent on 9/6/2022

  MEP2022 Install - An error has occurred
  Trying to install MEP2022 on a new WIN 11 PC and during the install it stops and says"An error occured during transfer which caused the installation to stop. This problem can mostlikely be fixed by restarting the transfer of the installer
• Movie Studio

  3 answers, most recent on 8/28/2022

  The computer Freeze and MEP dont work
  Hi the problem happened before one month when my computer began to freeze sometime after the computer stare up . this the details of my computer . AMD A8-7600 Radeon R7, 10 Compute Cores 4C+6G     3.10 GHz RAM    16,0 Gt 18GB Samsung 1600MHz 28GB
• Video Pro X

  148 answers, most recent on 4/18/2023

  RE: General discussion on add-ons
  @Reyfox Hi, Ok, back at it. DVD/BD - I, too, have DVDA. Never used it. I have all of my DVD's/BD's (about a dozen or so) scattered across my desk waiting for me to add them to my database (I'll come back to database). Most were done in Pinnacle
• Movie Studio

  34 answers, most recent on 11/23/2022

  RE: Update Patch to 22.0.3.167
  @me_again @Marc-Goder Hi. Maybe no install issues but the audio mixer is not remembering when the limiter is activated on the master fader channel on my system. Trying to activate the limiter has resulted in the program crashing straight away. Twice
• Video Pro X

  30 answers, most recent on 9/11/2022

  RE: Access Violation Error on VIDEO PRO14
  @JBDL Hi Assuming you can open the program and the crash occurs when importing video or opening an existing project: a graphics driver issue - in the case of your PC the Intel processor has a HD4000 integrated GPU, check that this has not been set
• Movie Studio

  32 answers, most recent on 10/18/2022

  RE: "Wrong" 4:3 images should have been 16:9 to fil TV screen
  @FF22 Forget this "use the entire sensor" and them crop them accordingly. I wouldn't worry about that. It is merely marketing blurb... "we made this great 4:3 sensor and you don't want to use the top and bottom? Shock horror!" they say. The fact of
• Movie Studio

  4 answers, most recent on 8/8/2022

  Program full of errors
  Program is full of errors and will not work on my computer. This is Movie Studio 2022 Platinum. Can't edit video. Clips will not stay as I move to make next clip. Pulled up the main folder and it showed red x's next to all of the sub folders. Can't
• Video Pro X

  18 answers, most recent on 8/21/2022

  RE: Picture in Picture
  @Donald-Milburn Hi, Aha - user error, as I suspected. Glad it's sorted out. Look at the list. You use the setting that you want for the project that matches the intended export settings. I use NTSC - 29.97fps, you use PAL 25fps - definitely not the
• Video Pro X

  30 answers, most recent on 9/11/2022

  RE: Access Violation Error on VIDEO PRO14
  @JBDL @johnebaker @PATIENT-X Hi Jim.   Change all three boxes highlighted in yellow to use the CPU in the second image. Close the program and then restart the program and try again. You need to do this because the program can't use the GPU in
• Web Designer

  10 answers, most recent on 8/12/2022

  RE: "Cant open the FTP folder: index_htm_files" error
  @Frank-Turben Hi This is very strange, as you can explore the site from within the program taking a step back . . . .  I have exported it to a folder on my desktop but still get the same error. . . . . Was this when trying to upload the exported
• Movie Studio

  3 answers, most recent on 8/28/2022

  RE: The computer Freeze and MEP dont work
  @allaa-Azawi Hi From the PC Doctor toolbox information for the previous 30 days there appear to be several different sources of crashing none of which appear to have been caused by or affected MEP. MEP - 2 crashes with the same
• Movie Studio

  2 answers, most recent on 8/15/2022

  [Closed] Can't get Vegas Movie Studio to Register on my computer.
  So a while back when I first bought Movie Studio, everything was fine. I used my email and serial code to register and activate it on my computer.But later on I had to factory reset my computer and reinstall everything. Now when I try to get it to
• SOUND FORGE

  2 answers, most recent on 8/1/2022

  Activate after reinstalling PC (error -24)
  I get error 24 when trying to activate Sound Forge after reinstalled my computer and the program. I have the order with product ID and my e-mail correct but cannot go ahead and complete. What to do?
• Music Maker

  19 answers, most recent on 8/29/2022

  RE: Installation error 1620. The Installation Package could not be opened.
  @Rick-mid, @SP. Hi . . . . restart your computer while holding the SHIFT key on your keyboard to enter the a menu where you can reinstall Windows from scratch . . . . This may not be necessary, it is possible that a Windows update pending a restart
• Movie Studio

  6 answers, most recent on 8/5/2022

  Video Deluxe does not import .MOV
  My Video Deluxe does not import .MOV. It gives errors. But the program sais it should support this format. Some advised to download: Patch _video_dlx_16_premium_9.0.5.12_NL but I can't find where to get it on the Magix website. So: how can I get my
• SOUND FORGE

  8 answers, most recent on 8/1/2022

  RE: can't select certain restoration effects in Pro 12
  @John-Cholerton Here is a solution for Vegas, which is a similar software. Maybe it will help you with Sound Forge Error message: "Missing license" after installation This problem is caused by a faulty installation of the file
• Movie Studio

  6 answers, most recent on 7/31/2022

  RE: Is Movie Studio 2022 Suite the new Movie Edit Pro Premium 2022 ???????
  @nickaz That error message indicates a problem with the actual download, not the installation of the program. Unfortunately, it is not uncommon to see this error! The first thing to check is whether your firewall and antivirus are allowing a full
• Web Designer

  6 answers, most recent on 7/29/2022

  RE: Failed to read XAR file (Failed to handle record 11252 4331)
  Thanks John - I was able to open up the site using one of the backup however, after a few minutes of recreating what I lost ...... I received the following 3 error messages 1) Internal program error 2475.k.fi.al Shortly after that 2) Access
• Video Pro X

  30 answers, most recent on 9/11/2022

  RE: Access Violation Error on VIDEO PRO14
  Ray, thank you for coming back to me. Here is the information of the crash report..... ----------------------------------------------------------------------MAGIX Video Pro X14  30.08.2022 
• Movie Studio

  6 answers, most recent on 7/31/2022

  RE: Is Movie Studio 2022 Suite the new Movie Edit Pro Premium 2022 ???????
  @nickaz Movie Studio 2022 is the new name for Movie Edit Pro 2022; there is no difference "under the hood" between the two programs. If you have downloaded the installer for MEP Premium from your Magix account and it fails to install - do you see
• Movie Studio

  26 answers, most recent on 8/20/2022

  RE: Sound Mixing problems
  @browj2 @johnebaker Hi guys. Embarrassment time all round for me now. 😳😳😳 I always take others comments seriously so I took a sample from the area at 10 seconds to look at the wav file in detail. The section I'm referring to is the top waveform in