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Hi, I took everyone's advice, please see screenshots. I downloaded the latest driver, i updated the settings. I reset the default settings and I even reinstalled the program, and set scale to 100%. Nothing at all changed with the program. For some

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the

Movie Studio

6 answers, most recent on 2/12/2024

RE: Random frames of vertical lines...

Thanks John. I apologize for my sloppiness, but understand that I'm really just a musician trying to make a music video, so my approach to a problem like this is to look for workarounds – especially if I'm the only one experiencing it, and then only

Movie Studio

19 answers, most recent on 11/3/2024

RE: program crash on export after 5 minutes movie studio 2025.

Greetings Brian, I'm a little confused by all this. I may have missed something so I'm afraid I'm going to ask what is possibly a very silly question - why don't you use the Arc A770 for Importing, Processing and Exporting? I was going to buy one of

Movie Studio

7 answers, most recent on 9/8/2024

RE: Install issues

@James-Kinard Welcome to the Magix user forums. Rather more information would be useful (!!) but I'm going to assume you are referring to the list of add-ons and specifically those with the red X, indicating installation has failed for some reason.

Movie Studio

24 answers, most recent on 9/26/2023

RE: Object Length Indicator?

@KScott Ummm.... I'm a Her. 😉😁 Apologies,😳 Male dominated forum etc. A reason most of us put our first name in our replies. Ray. 😁😁 My first name is Kami -- which I guess wouldn't have helped much, LOL!

Photo & Graphic Designer

One answer, on 6/9/2024

RE: Changed Computer hardware & win os from windows 10 to 11 & now

@Magoo Welcome to the Magix user to user forums and apologies that you have, so far, received no replies to your post. It would seem there is some sort of error in the installation of PGD 17 on your new computer, an error which also apparently

Movie Studio

4 answers, most recent on 9/20/2023

RE: Movie Studio 24 Platinum / Chrome Key Window / Video level not cropped

@Konstiantyn-Rudoi Hi My apologies - this is a known bug and has been reported to Magix, this is what happens with my installation - the control is highlighted in the image below. John EB

Movie Studio

9 answers, most recent on 12/15/2023

RE: Help for Title Templates

@Ian-Schwartz HI Apologies for the delay in responding. I am currently working from my laptop and do not have MMS 2022 installed on it, however I can see a similar behaviour with MMS 2023. MMS 2024 is OK. It looks like a Preview display update bug,

ACID

27 answers, most recent on 11/1/2023

RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..

Unfortunately, this thread seems now to have degenerated into a Magix-bashing rant, rather than what the OP seems to want, some suggestions for future development of ACID. I think we all understand users' frustration at the current situation but

Music Maker

8 answers, most recent on 9/15/2023

RE: Old soundpools commerical licensing.

@Patrick-Fox Hi @SP. has corrected my response, see here for confirmation of your query by Magix. So any Soundpools prior to 16 can be used commercially without consent. My apologies. Stephen Forum Moderator

Movie Studio

18 answers, most recent on 4/9/2024

RE: Intel Graphics Driver Disabling Waking Up By Mouse/KB bump

The plot thickens; after I was sure I had it worked out, taking out the application loader file, the problem started again. In the end, I ended every Intel process, leaving only the driver: and it was still doing it, so I rolled back to 5085 and

Movie Studio

23 answers, most recent on 10/11/2023

RE: Mercalli V6 (with Movie Studio 2024)

@KScott Hi Kami, My apologies! I posted the message you saw in the notification - basically that this "disappearance of messages" does sometimes occur if the system glitches or if, as in this case, the poster deletes it almost immediately because

Movie Studio

23 answers, most recent on 6/25/2023

RE: Optimum Windows Settings for Magix Video Editors

@johnebaker Apologies John, I only looked at your "About Me" not your "My Signature" AndyW

Photostory

3 answers, most recent on 12/9/2023

RE: Photo positions lost when changing from storyboard to timeline

Hi Jeff, Thank you for your help. Being new to this forum I was completely unaware I had created a duplicate post. So, apologies for that. Maybe creating the post on my phone resulted in me double clicking something??? How exactly that would have

Video Pro X

20 answers, most recent on 10/15/2023

RE: Video Pro X15

John, So it appears it is me missing! I did not see the whole page. Thanks again and I do apologize. Barry

Movie Studio

9 answers, most recent on 7/22/2024

Outboard Photo edits not updating

I looked to find similar questions posted. Did not find (exactly), so I apologize if I'm going over what has already been addressed. Sometimes I find that a photo I have added to my timeline needs additional editing. I use Paintshop Pro for my photo

Movie Studio

53 answers, most recent on 11/13/2023

RE: Movie Studio 2022 cannot separate multiple audio tracks

@mikecompetillo As John CB says, your questions are perfectly legitimate and "good" but they are not relevant to this thread, which is about accessing and using multiple audio channels/tracks. Hence, with apologies, I have hidden it. Please do as

Movie Studio

23 answers, most recent on 9/18/2023

RE: [Closed] File size

@Former user @AAProds Gentlemen, I think you both have made very valid points about how to resolve @james22taylor's original problem but I do not want this thread to become a series of personal snipes at each other, which I fear it has become or is

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

@AAProds Greetings Al, Ever since the Nvidia 590 series driver debacle just before Christmas 2025 I've had problems with my 4060 - possible slightly different to your because I'm using MS2025 which hasn't had the updates. I rolled the driver back to

Video Pro X

20 answers, most recent on 10/15/2023

RE: Video Pro X15

Thanks again guys. I gave the url links in the 6:18 am post. Again, if I am missing something I apologize. The Xara thing was sent to me by support. Barry

Movie Studio

37 answers, most recent on 6/7/2025

RE: Yoo Hoo! Here comes Magix Video Deluxe!

@Reyfox Thanks for your reply, you make some interesting comments - I especially take your point about ProDAD. "As for beta testing, no matter the software you buy, that is what you will be, paying to beta test" True but it doesn't mean I have to

Movie Studio

13 answers, most recent on 12/30/2024

RE: Movie Sutdio 2025 Suite - Display Color vs Video Area

Greetings, I use this feature quite often; I find it especially useful with slideshows. I'm not sure if I've read all this post and answers correctly but ... . . . . . An option to be able to switch such a thing on or off would be good . . . . . I

Rescue Your Videotapes!

22 answers, most recent on 3/4/2024

RE: choppy video

@AAProds Apologies Al. I had to look up SECAM. Interestingly yesterday Rescue Your Video Tapes was on the Magix Website and today there is no trace of it. If you try to look for beginner software for people with no experience (using the filters)