• Rescue Your Videotapes!

  6 answers, most recent on 1/28/2024

  RE: Video saver
  @Ralfen Thank you for the additional information. Certain things are slightly concerning: If your program is called Video Saver, this is now rather old. The current version is called Rescue Your Videotapes. Your computer CPU is quite old now (it is
• Photo & Graphic Designer

  4 answers, most recent on 1/3/2023

  RE: Re-sizing handles on photos
  @Bill-Platts Hi . . . . I do not appear to have that box. . . . . Are you working on a laptop? If so check that the Windows Settings, System, Display, Scale & layout, Scale is set to 100%. In Photo and Graphic Designer under Windows, Control
• Video Pro X

  39 answers, most recent on 4/24/2023

  RE: Video Pro X14 - Bug List
  @CubeAce Hi Ray, 3D Maker, even though it says Magix on it, was made by Xara. It has been part of the VPX/MEP/MMS installation for many years. You can see this under: C:\Program Files\MAGIX\Video Pro X14\3d_maker_embeded with the filename
• MAGIX

  No answers, created on 9/13/2023

  [Closed] Release of Photostory Deluxe 2024
  Dear Community, Today is the day we proudly present to you the new Photostory Deluxe 2024! NEW CREATIVE POSSIBILITIES From the fully optimized design to Chroma Key and AI-generated audio commentary in the subscription, you will discover dozens of
• Movie Studio

  85 answers, most recent on 3/3/2023

  RE: Proxy files problem | "Creation of a proxy not required"
  Thanks for the comprehensive response, and also, for the feedback. Silly of me not to provide proper informations. Here are the system specs more thoroughly: Windows 11 Home, Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz   2.30 GHz 16 Gt, Intel(R) UHD
• Other products

  No answers, created on 12/7/2022

  Xara Photo & Graphic Designer 18.5.0.63630 DL x64 Jan 10 2022
  Hi I am using w10. I bought update service, i was sent V19 of Xara (as above), unfortunately I registered it to the email address that i received the P3 file on instead of the email v18 is registered too....Is there a way I can rectify this? Thank
• Movie Studio

  37 answers, most recent on 6/21/2023

  RE: Rendered Video is flickering/pulsing
  @johnebaker Hi John. with Gid's MediaInfo data. As far as your file goes that is even weirder as you have a target framerate of 60fps yet you are hitting 120 fps max - this should not happen, or the metadata is incorrect. I don't think so as it is
• Photo & Graphic Designer

  7 answers, most recent on 10/17/2022

  ????
  How do I move Photo & Graphic Designer to a new computer? Version 19 Windows 10 home
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @browj2 wrote: @Gid Your image of the Vegas way is correct for both VPX and Vegas. The difference is that the image that is on the bottom, the background, is on track 1 in VPX, whereas in Vegas it is on track 4. Sorry, I respectfully disagree. It
• Web Designer

  5 answers, most recent on 2/23/2023

  RE: Update and OpenGL Error
  @Fatih-Sipahi Thank you for the additional information. Two things stand out to me in your computer spec: You are running an "old" version of Win 10. The latest is version 22H2. Yours is two full builds behind the latest. (And I suspect this is
• Photo & Graphic Designer

  2 answers, most recent on 11/18/2022

  Support Contact Issues
  Hi, I purchased an upgrade to Photo & Graphic Designer last week, unfortunately there seems to be an issue in that this software isn’t showing in my Magix account. I have contacted support (1 week ago) but have heard nothing back (apart from an
• Photo & Graphic Designer

  One answer, on 10/31/2022

  Registration
  I had registered my product - MAGIX Photo & Graphic Designer (included in the M Movie Studio Suite) with a previous email address, however, I got hacked. They got into everything - including my email that I had previously registered my products
• Photo & Graphic Designer

  7 answers, most recent on 10/17/2022

  RE: ????
  I went to My Products and did all of the suggestions. Thai is my problem, I had Photo & Graphic Designer on 2 computers and they both died. My Products says I have no open computer to use for the program.
• Movie Studio

  85 answers, most recent on 3/3/2023

  RE: Proxy files problem | "Creation of a proxy not required"
  As with any graphics card, it depends when it was made and what PCIe it was designed for. If it's a PCIe 4.0 card, it will work in a PCIe 3.0. And the differences in theoretical to actual, isn't has much as some would think, using the first PCIe
• Photo & Graphic Designer

  4 answers, most recent on 1/5/2023

  RE: Xara Photo & Graphic Designer 16 & 19 installed? Stuck in Update Loop
  @SGTDRE Hi . . . . . I did so and ended up reinstalling v16 / 365. . . . . According to the images you posted v19 has been successfully installed. Check in the Windows Start menu you should have a shortcut for v19 as well as v16. HTH John EB Thank
• Xara Designer Pro

  3 answers, most recent on 12/16/2022

  RE: What is the Difference between Xara Designer Pro 18 and 19
  @doug_mccarron Hi, See the New Features. Maybe you can figure out what they are; I have a dislike for parallax scrolling web pages. Also, look at the History of updates. Click on the 3 dots menu to get it. Is your Update Service still active? If so,
• Xara Designer Pro

  30 answers, most recent on 12/1/2022

  RE: Why isn't my xara updating
  @Crystal-Hall I can find no mention in your previous posts that you have done as @browj2 advised, and downloaded and installed the trial version of Designer Pro 19 from the link on this page. From what you say you have been trying to update from
• Movie Studio

  15 answers, most recent on 1/6/2023

  RE: POOR MPG4 QUALITY
  @AAProds @johnebaker Hi Al. Why Magix thought it should default it's exports to something other than the best you can do is a mystery to me. We are back to the 'perceived quality 'argument again and the effects of varying compression levels applied
• Photo & Graphic Designer

  One answer, on 9/29/2022

  No serial number for downloaded version.
  I received an email containing the invoice for the Xara Photo and Graphic Designer 19 (US). Credit card has been charged. I have not received the confirmation email with my serial number. Not in spam or inbox.
• Movie Studio

  30 answers, most recent on 3/4/2023

  RE: Movie Studio 2023 vs Vegas Edit 20
  @Tony-Haskett Hi, Downgrading a UI to increase sales is an interesting marketing strategy.  By that, I presume that you think that the UI of Magix Movie Studio is a downgrade from Vegas Movie Studio. I have both and I don't see what you mean. The
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @pmikep Hi Mike. Check if your motherboard supports resizable bar. If it doesn't I doubt you will get the advertised speed difference as the advertising as always say's 'speeds up to'. Also ideally you would need CPU with a chiplett design like an
• Movie Studio

  85 answers, most recent on 3/3/2023

  RE: Proxy files problem | "Creation of a proxy not required"
  @Marc-Goder Hi Marc. I think it as likely that the problem with the GH5 files is also the audio portion at 96kHz 24 bit Any audio in a video editing program is divided up into sample 'chunks' to keep in sync with the frames. Those chunks have to be
• Movie Studio

  19 answers, most recent on 11/28/2022

  RE: Can Not Export 4k or Higher Video in Portrait + MPEG-4 Issues
  @AAProds @CubeAce @browj2 @johnebaker I think you are assuming wrong about the export format orientation. @Purbear wants to Edit a portrait video and export for Tic-toc, hence I read he still wants to export in portrait, not landscape. So the entire
• Photo & Graphic Designer

  One answer, on 11/26/2022

  RE: The program won't load
  @Ari-Lahti Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like your email address, order and serial numbers should never be posted here. Hence, I have edited your post to remove the images and