• Audio Cleaning Lab

  5 answers, most recent on 11/17/2021

  RE: Error code: -14 when attempting to activate Audio Cleaning Lab
  @Jeffery-Rowley Hi . . . . Error code: -14 when attempting to activate Audio Cleaning Lab . . . .  I installed the latest versions last night  . . . The error code means you are putting a valid MAGIX serial number into the wrong MAGIX product or
• Audio Cleaning Lab

  5 answers, most recent on 11/17/2021

  Error code: -14 when attempting to activate Audio Cleaning Lab
  I am having an issue when attempting to activate Audio Cleaning Lab. I had to purchase an upgrade for my version of Audio Cleaning Lab even though I already had the product installed on my computer along with Magix Music Maker and Sound Forge Audio
• Movie Studio

  13 answers, most recent on 8/7/2023

  RE: Unable to download the program!
  The mystery is solved for me. For some reason the Palo Alto firewall does not like traffic to magix servers, and blocks the traffic. I'm successfully downloading the software from a different internet connection with no enterprise firewall.
• Music Maker

  157 answers, most recent on 12/30/2025

  RE: Wishlist for the next Music Maker!
  @johnebaker Hi John EB, Yes, I believe that I did, but I didn't rigourously go through the list of what was downloaded/installed. I probably have a video of the list. Just to be clear, I was trying to load Vintage Lead Trumpets, not Rock Drums. The
• Movie Studio

  25 answers, most recent on 10/27/2021

  RE: Encoding fails with errNo 5
  Thank you, John. Here's what I have: Mother Board:Gigabyte GA-H97-D3hIntel(R) Core(TM) i5-4460  CPU @ 3.20GHz   3.20 GHzRAM - 24.0 GB (23.9 GB usable) Graphics:EVGA Board -- NVidia GeForce GTX 1060  6GBDriver Version: 26.21.14.3200 (listed as up to
• Movie Studio

  16 answers, most recent on 10/1/2021

  RE: Voice Over Recording Cuts Off at Forty Three Seconds
      @browj2 All went well. Started on my second project. Thought I had this one aced; then... Just ran into roadblock # 2 which you explained (and of course I missed on first reading)... 2. ....... If there is no material or if the playback marker
• Movie Studio

  114 answers, most recent on 7/5/2022

  RE: [RELEASE] Movie Edit Pro 2022 - Your Experiences. Your Movies.
  Greetings Now that I'm getting used to the differences between MEP 2021 and 2022 I don't appear to have any problems. I completed all my projects before upgrading and, apart from the hiccups at the start, all is going better for me with 2022 that it
• Web Designer

  2 answers, most recent on 9/8/2021

  RE: Can't find the problem!
  @trnhockey Hi AFAICS there is no mysterious video playing upper left, tested using Opera, Firefox and Edge ? I suspect you may have a browser cache issue, try forcing a browser refresh by pressing F5 several times and, if necessary, clear the
• Music Maker

  7 answers, most recent on 9/10/2021

  RE: Now can't use Display to search for sounds that used to be used.
  @Sab-Korn, @browj2 Hi Confirmed I cannot get to work either. John - has a bug with the Search function been mentioned before? After a search for a loop, which does not work, loops mysteriously 'disappear', the Soundpool category, ie Guitar, Pads
• Web Designer

  2 answers, most recent on 9/8/2021

  Can't find the problem!
  Can somebody please tell me how I find this mysterious video playing in the upper left of the home page on my website http://beyondthebeltway.com ? I've looked numerous times in the page and layout gallery and can't find it anyplace?
• Movie Studio

  114 answers, most recent on 7/5/2022

  RE: [RELEASE] Movie Edit Pro 2022 - Your Experiences. Your Movies.
  @johnebaker It is, and a mystery, 4:4:4 is less compressed than 4:2:2 so therefore should be quicker. Yes but we are looking at high disk usage and probably an associated process which may be slowing things down, also 4:4:4 and less compression =
• Movie Studio

  114 answers, most recent on 7/5/2022

  RE: [RELEASE] Movie Edit Pro 2022 - Your Experiences. Your Movies.
  @me_again Hi Andy . . . . This is obviously significant? . . . . It is, and a mystery, 4:4:4 is less compressed than 4:2:2 so therefore should be quicker. Will try some testing later on. John EB
• Video Pro X

  80 answers, most recent on 9/3/2021

  RE: Almost every time that I overlay two video clips, the audio is statick
  @Jordin-Mayo Hi Looking at the images you have posted above: Image 1 - this is not a J cut - you have 2 overlapping audio tracks which will play the audio from both. A J cut must have both videos and audio on the same tracks as shown in @browj2 post
• ACID

  4 answers, most recent on 8/22/2021

  RE: ACID PRO workspace
  Mystery-man, thanks for the response. I thought that was going to be the answer. Docking the Loudness meters every session is not a huge deal, but if you add these types issues together they do lead to some frustration.
• SOUND FORGE

  8 answers, most recent on 8/14/2021

  RE: mp3 convert
  It is NOT a PC problem unless Felix and I are mysteriously using the same PC! I have the exact same problem. It occurs when in the dialogue for saving a file as an MP3 and you click on the second tab where you enter metadata (title, artist, etc). It
• Movie Studio

  41 answers, most recent on 10/30/2023

  RE: Movie Studio Edit 18 exporting in non "standard" frame rates.
  @CubeAce Hello, Ray, I first encountered this problem on 8 June 2020. At the time, I arrived at the mentioned solution by trial and error. As far as I have been able to ascertain, the forum member at the time also submitted this to Magix Support.
• ACID

  One answer, on 7/23/2021

  How do I get my VST3 instrument plugins working again in AP10?
  I've really been making an effort to stick with Acid but the more I use it, the more it frustrates me and pushes me towards another host program. One of the things I really like about Acid is the functionality of the Plug-In Manager in being able to
• Xara Designer Pro

  9 answers, most recent on 7/7/2021

  RE: Selection handles
  Hi John,Good thinking - but no difference, so the mystery continues I'm afraid.I installed XDPX on a brand new laptop 1 month ago and this has the same problem so I don't think a re-installation will help. Are you part of Magix support team? My
• Xara Designer Pro

  9 answers, most recent on 7/7/2021

  RE: Selection handles
  Yes - it's a mystery - see image
• Movie Studio

  9 answers, most recent on 6/16/2021

  RE: No video in editing monitor
  @Joey-Thrash I wonder whether this is another example of what I would term the "Mysterious Quicktime Problem", though it seems you do not see an error message suggesting that QT needs to be installed on your computer. Can you please download and
• Movie Studio

  12 answers, most recent on 6/15/2021

  RE: Quicktime error message
  @chadbresson @johnebaker @CubeAce Hi Codec ID                                 : dash (dash/mp42/iso6) As I mentioned in a recent post - the so called Codec ID in the "General" part of Media Info's report, is a misnomer and actually refers to
• Movie Studio

  12 answers, most recent on 6/15/2021

  RE: Quicktime error message
  @CubeAce Hi Ray . . . . Open GOP structure . . . . AFAICS the video is closed GOP ie the encoding setting is  open_gop=0  In Binary value options 0 = false and 1 = true. @chadbresson Hi The codec id is dash which is known to give problems, as Ray
• SOUND FORGE

  One answer, on 6/5/2021

  Copying one mp3 file into another
  When I try to copy one mp3 file into another, I am told that the sample rates are different (the file I want to insert is at a very high pitch and a high speed). How do I slow it down? (It plays at normal speed before I try to copy it in but by some
• Music Maker

  25 answers, most recent on 5/14/2021

  RE: No Genre Templates in Song Maker?
  None of this worked. Reset to Default. Logged back in. It's a real mystery??