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@Douglas-Werner Hi This would suggest there is a stray video/image/audio object at 1:38:00 in the timeline. Position the timeline cursor at 23:10, then press the I key, the range bar may turn blue to 1:38:00, press Alt + Del to delete the range. The

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

@SteveMTNO Ok. I hope you make regular backups of your computer. I usually have my installers and files on external hard drives/cloud backup. If a problem with Windows occurs I can simply reinstall it (via advanced startup options by holding SHIFT

Movie Studio

4 answers, most recent on 3/24/2023

RE: [Solved] Empty area when making a movie because of muted track/video

@john-x Hi, you can select a Range using the [ & ] buttons at the bottom of the preview screen, or right & left click at the top of the timeline, Then in the export box choose Export selected range only, It will only export what is between

Music Maker

37 answers, most recent on 11/11/2023

RE: need major help with recording on music maker 2024

@iikka-uusitalo Please upload screenshots of your settings via the blue arrow icon above the response text box.

Samplitude

No answers, created on 12/6/2023

Midi Editor pencil now a 'red line'

I'm back recording a song after a hiatus and can't seem to edit my Midi tracks. When selecting pencil to manually 'paint in' a VST note - the line denoting the note is now bright red (as opposed to its usual blue) and doesn't actually add a note,

Music Maker

2 answers, most recent on 4/23/2023

RE: [Solved] can not export fin work

@Barry-Elkins You can upload a screenshot of the error message with the blue arrow icon above the response text box. Two ideas about what might happen: Is the yellow loop bar at the top of your project collapsed? Then it might not be possible to

Photostory

53 answers, most recent on 4/2/2024

RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400

@ann-hesselsweet Hi Ann . . . . it is the only section that is this bright blue color . . . . The bright blue colour indicates which video, image, title or audio file is currently selected. If you were to add an appropriate effect, the selected

SOUND FORGE

11 answers, most recent on 4/20/2023

RE: [Solved] Why do you make it so difficult to get support?

@Michael-Babbitt Great you found the error! 👍 Magix support is fine. I never had problems with multiple requests to them over many years. I'm not sure why you cannot open a ticket because after clicking on Contact Support there should be a bug blue

Music Maker

2 answers, most recent on 5/17/2023

[Solved] Cant' get the Midi to fully connect with software

I plug in my midi and (normally) I can play the midi while my song is paused and hear the notes as I physically play them. I would also be able to hit a note in the midi editor and hear that too. Today I plugged in the midi and saw the midi icon

Movie Studio

18 answers, most recent on 5/5/2024

RE: Movie Studio 2024 Suite Ultimate Bonus proDAD Vitascene V5 Pro fail

@Larry-Burkholder Hi. NB Refocus, Recolour, etc are not effects but packs within the main package containing the effects. To find out which pack contains which effects it would be good to visit the New Blue Effects website to see what effects are

Movie Studio

17 answers, most recent on 6/29/2024

RE: Can't re-install Magix Movie Studio

@Joseph-Luciani Yes, you can upload images to this forum via the blue arrow icon above the response text box. You can try to reset the Windows by pressing F9, at least this it how it works in my old versions of the software. My other advice about

Photostory

9 answers, most recent on 2/3/2026

Magix Travel Maps - OpenStreetMap issue

Is anyone else having an issue with OpenStreetMap in Magix Travel Maps? I have 4 PCs all running the latest version of Travel Maps. Two are running Windows 10 and Two are running Windows 11. All are fully up to date with Windows updates. All are up

Movie Studio

15 answers, most recent on 6/9/2025

RE: [Closed] AI Media Management in Video Deluxe 2026

Can-Dive: No, the 2026 did not overwrite my MMS2025.... but: In the 2026 version I could not get the audio files (under the audio tab) that I had previously installed with the 2025 and I could not access the hub downloads either. Everything else

Movie Studio

7 answers, most recent on 6/5/2025

Worked fine …until app wouldn’t open

Problem: Application was working fine until it wouldn’t open one day. Only see 2-5 seconds of a spinning blue circle then nothing. App does not show in processes. Intel core 2 Quad Q8300 2.5GHZ, 8 GB Ram 1066 MHz, NVIDIA GeForce GTX1650 4 GB,

Movie Studio

17 answers, most recent on 7/17/2024

RE: Drop shadow on Portrait clip.?

@Gid Hi Gid. This used to be so much easier on older versions. I tried now using New Blue Picture in shape with blur added to the background layer. Did you need something like that? I'm sure there are other methods as well I can try if you

Video Pro X

11 answers, most recent on 3/23/2024

RE: registration

@Tom-Hind Hi. If you click on either of the two links in blue lettering of my last post those links will take you to those sites. I only got this version to learn it more in retirement. In which case you are about to learn a lot more about computers

Music Maker

6 answers, most recent on 10/8/2023

RE: I don't have any pointer tools... can't put points on volume...

@greg-lent What e-mail? Please use the blue arrow icon above the response text box.

Movie Studio

6 answers, most recent on 12/18/2022

[Solved] How to get rid of diagonal red lines and FX logo from produced movie

HI Using Movie Studio 2023. Have New Blue Stylizer which came with package. Used the Gamma adjustment. For each clip with this effect now is showing diagonal lines and a FX logo. I thought these would go when movie produced but they are still on

Other products

One answer, on 8/2/2024

[Closed] Vegas 19 won't run, crashes the computer, blue screen

Would Vegas 19 run again if I uninstalled it and then re-downloaded (which I did successfully but hadn't uninstalled it yet) and re-installed it? Or is it a known issue resolvable by some other way? My version of Windows has gone up from 10 to

Movie Studio

12 answers, most recent on 3/26/2024

RE: Is there a way to download any bug fixes for Movie Studio 2023?

Hi John, I verified the external hard disc drive is plugged into a usb 3 (blue) socket. Would an Intel Core i5 14500 2.6 GHz 14 core processor be decent for Movie Studio or should I opt for an i7? The plan is to include an RTX 3050 6gb gpu and 32 gb

SOUND FORGE

4 answers, most recent on 5/1/2025

RE: snapping

I just shut down Sound Forge for the night but will look for the little blue squares tomorrow. I clicked on them several times and didn't spot a difference. I wound up just zooming in and clicking a spot that obviously weren't zero crossings while

Rescue Your Videotapes!

7 answers, most recent on 6/20/2024

Capture show a couple of seconds then blue screen

Hi there Wondering if anyone here can help/advise re. a problem I have just run into? I have recently & successfully managed to transfer three VHS videos to my computer after sorting out video grabber-related driver issues. But when I come to

Movie Studio

29 answers, most recent on 2/12/2024

RE: Glow/Luminance on white shirts (VHS-MP4)

Thanks Ray, this makes sense. This MP4 source was sprung on me, and learning MovieStudio as I go. I'm not even sure I could do anything with the "original" VHS (my last VHS player went off to the great recycler in the sky about a year ago). I'll try

SOUND FORGE

14 answers, most recent on 12/1/2023

RE: saving to wav or mp3

@David-Wolfe Can you upload some screenshots of the WAV and MP3 export settings you use? You can upload a screenshot to this forum via the blue arrow icon above the response text box.