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@doug_mccarron Hi Doug. Sorry I'm late to the party. I have to agree with Al up to a point but you started the topic and included the following line. I am a film maker not a video software expert. Unfortunately if you are a one man band film maker

Video Pro X

2 answers, most recent on 11/17/2022

RE: computer Id

@John-Goforth Hi, You don't need a Computer ID, just your serial number. If you have exceeded the number of concurrent activated devices, go to your account and deactivate one of them. John CB

Movie Studio

85 answers, most recent on 3/3/2023

RE: Proxy files problem | "Creation of a proxy not required"

@Marc-Goder Hi Marc . . . . convert it with Handbrake or XMedia Recode to HEVC 5.7K with "average bitrate 56 MBit" "maximum bitrate 72 MBit" 8 bit 4:2:0 , 48KHZ 16Bit Sound then the converted file in Magix can not be played smoothly . . . . That is

Movie Studio

8 answers, most recent on 5/5/2023

RE: [Closed] Please wait until the installation components are downloaded complete

Thank You, I appreciate your insight. What I was referring to in the post is where it suggests internet options like allow SSL 3, should be selected. Why would a download require that. This the install manager download that paused 15 times or more

SOUND FORGE

13 answers, most recent on 10/20/2022

RE: "An error occurred while creating the media file. There is no license"

Im having the same issue. My studio computer is NOT an internet computer, i bought this program with my hard earned money to utilize and run it WITHOUT checkpoints, or id have Never bought this. Any solutions for non internet computers or am I just

SOUND FORGE

7 answers, most recent on 1/24/2023

RE: Effective noise reduction

Hi @Vinayak-Raghuvamshi, can you post a sample file on GoogleDrive, or other sharing site like DropBox, OneDrive, Mega, 4Shared, ect.'Noise reduction' cannot effectually remove static, especially if it occurs randomly. There are likely issues with

Video Pro X

46 answers, most recent on 12/8/2022

RE: HEVC compression artifacts

@nicolesharp100 Hi . . . . Simply loading the video into Video Pro X14 and then exporting it as HEVC with the best possible settings (for a 60 MBd video) will reproduce the compression artifacts. . . . . Why are you still exporting at 60Mb/s? As

Movie Studio

51 answers, most recent on 1/4/2023

RE: program MAGIX MOVIE EDIT PRO Premium 2022 freezes

I read all these files just fine in Magix on my desktop computer. So, the problem seems to be in the environment on my laptop, which is relatively new. When installing Magix it said I had to install QuickTime. Which I did, but now I discover that

Other products

One answer, on 11/3/2022

RE: What the f is a Computer Code???

@Wolfgang-Oehry Are you talking about the Computer ID (not Code!)? You can see it if you select offline activation via telephone or FAX in the window where the program asks you for the serial number. Be aware, that does only work if your serial

Music Maker

22 answers, most recent on 11/14/2022

RE: Trying to log on to the Magix Store from within Magix Music Maker 23

Even on the Magix service centre Im trying to create an activation code using my serial number I was given after purchase and it wont budge. Used my physical PC address etc via cmd ipconfig/all. What would you use for computer ID? Are all new users

Movie Studio

10 answers, most recent on 11/14/2022

RE: Software takes too long to export

@tiisetso-masisi In addition to what @CubeAce has written (all of which I wholeheartedly agree with) I would ask you to either remove or edit the image you posted, since it includes both your computer's Device and Product IDs, which could be used to

Video Pro X

46 answers, most recent on 12/8/2022

RE: HEVC compression artifacts

@nicolesharp100 Hi . . . . Simply loading the video into Video Pro X14 and then exporting it as HEVC with the best possible settings (for a 60 MBd video) will reproduce the compression artifacts. . . . . Why are you still exporting at 60Mb/s? As

Movie Studio

19 answers, most recent on 12/30/2022

RE: Project created with MS17 Platinum Pan zoom don't work in MS2023 Plat

OK, keeping the issue in this thread: Copied from original thread: File/Open vf project that worked with MS17 Platinum. It crashes. Followed directions to restart. I hit button to display crash log and nothing happens. Copied from this thread:

Photostory

21 answers, most recent on 11/28/2022

RE: Photostory 2023

Here is some info that I copied and pasted after following your instructions, I also downloaded the CCleaner and did a deep clean on the computer as well as updated several drivers, still it freezes up after about a minute of playing or working on a

Xara Designer Pro

30 answers, most recent on 12/1/2022

RE: Why isn't my xara updating

Hi John EB No I have an active subscription -Serial number:P3-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx-xxxx5 Valid until:Unlimited Update Service:Until 29/08/2023 If you would like the complete number I can send this to you It also says I can Create

Movie Studio

85 answers, most recent on 3/3/2023

RE: Proxy files problem | "Creation of a proxy not required"

@johnebaker Is the Nvidia chip id number for the RTX 3060 in your computer GA 106 or GA107? That is odd - can you provide a sample 10 - 20 secs long of an original GH5 5.7K file and the converted file for us to test - upload to Google

Video Pro X

46 answers, most recent on 12/8/2022

RE: HEVC compression artifacts

Hi . . . . Simply loading the video into Video Pro X14 and then exporting it as HEVC with the best possible settings (for a 60 MBd video) will reproduce the compression artifacts. . . . . Why are you still exporting at 60Mb/s? As @Marc-Goder has

Video Pro X

46 answers, most recent on 12/8/2022

RE: HEVC compression artifacts

@nicolesharp100 Hi IMHO plunging further into the HEVC encoding rabbit hole is now at a stage of diminishing returns and I will bow out of this topic discussion, as you are happy using AVC/h.264 encoding for the somewhat unique, however very

Movie Studio

27 answers, most recent on 12/12/2022

RE: Exporting misses some videos and photos from the timeline

Guys, Sorry I have been able to reply to all your comments. hope this answers most of the itrems you have kindly discussed Current Movie Studio versionMS 2022 siute v 21.0.2.138 (UDP3)UG Code 5930 KA1I have tried deleting the .HO and .HDP files = no

Movie Studio

15 answers, most recent on 2/9/2023

Movie Studio 2023 constantly freezes

I have used and updated several versions of Magix video editing software over the years, and have never run into a problem as I have when I upgraded to Magix Movie Studio 2023 Suite. I dragged three videos that had previously been edited in Magix

Movie Studio

2 answers, most recent on 11/30/2022

RE: movie studio keeps on asking for the serial registration and login cod

@ruben-anderson Hi and welcome to the user to user forums. As such there are no Magix staff here to help you with problems of this nature. Did you create a Magix user account at the main Magix website and register your product there? If not I think

Music Maker

8 answers, most recent on 12/17/2022

RE: Cant open .wav files because they are not "PCM files"

@Jose-Rivas Thank you for that MediaInfo data. It shows the file to be 24 bit at 44.1kHz sample rate, which MM should be able to deal with easily! (I just checked this by opening a file with the same spec in my installation of MM and there was no

SOUND FORGE

2 answers, most recent on 10/7/2022

RE: No Success Installing Sound Forge Audio Studio 16 Trial

@Stephen-Thornton Welcome to the Magix user to user forums. First, and with apologies, I have edited your post to remove the "double-posting" and to hide the Device ID and Product ID of your computer, which are personal to you and should never be

Video Pro X

34 answers, most recent on 1/18/2023

RE: Major incompatibility problem.

@AAProds Hi Al. I always have three copies of all my images and videos. Internal on the PC. External backup drive. One off site at my son's house. I have copies of his files at my house. Both his and my machines have backup drives for each other and