• Music Maker

  2 answers, most recent on 7/18/2024

  RE: [Solved] How to delete properly
  @Riley-Coach Revo Uninstaller has often been recommended for removing Music Maker.  https://www.revouninstaller.com/There is a free version, but looking through your previous
• SOUND FORGE

  2 answers, most recent on 9/24/2024

  RE: [Solved] Time Sync
  @Alejandro-Arango Asegúrese de no utilizar archivos MP3. Debido a su compresión, los archivos MP3 no se pueden leer con precisión de muestra, sino solo de fotogramas. Puede habilitar los formatos de archivos comprimidos en la configuración del
• Movie Studio

  8 answers, most recent on 6/6/2024

  RE: [Solved] Imported videos have sound but all frames are black
  @Zoran-Rukavina Hi The mediaInfo data shows that the video is a 'standard' although with an incorrect audio sample rate format, MMS 2024 should not have an issue with the files. However there is an issue that should be fixed before proceeding
• Movie Studio

  15 answers, most recent on 9/26/2025

  RE: MAGIX Video deluxe 2026-encoding failed
  Thanks for all the comments. I wonder what's going on here though. After four attempts it has failed and a vob.file (0.99 GB) has been created each time and contains the first 22 minutes of the movie. Then I chose the option to export the file as an
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Mike, ouch! Is it possible to invade a PC and  precisely DELETE specific files? Unless you have serious security issues with your setup, the answer to that would be No. When you opened the project again, did MEP protest that it
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  Previous comment deleted and reposted due to a spelling error in the original, because I can't do edits on my posts. @Apollo89x When "Importing" footage into the MS program, regardless of whatever the footage's file-name is :: MS display's it's file
• Movie Studio

  23 answers, most recent on 10/9/2024

  RE: [Solved] HDR not supported in Movie studio 2025?
  Hello John, I created the folders as suggested, downloaded a few *.cube files. But couldn't find them in the GUI where you said they should be. Maybe the *.cube files where not compatible with Video deluxe 2024?   Anyhow I found the solution for my
• SOUND FORGE

  One answer, on 4/20/2026

  RE: SFP 18 b21: Waves plug-ins have started crashing SFP
  @joe-patti You could try to reset the program settings via the File menu.
• Music Maker

  10 answers, most recent on 10/19/2025

  RE: File suddenly will not open!
  @Alex-Belobraydich @gjonny suggested you look for backups of your project file. Did you do this? With what result? With reference to the file named in your screenshot, I suspect it may, unfortunately, be corrupted and so not readable by MMM. If it
• Video Pro X

  24 answers, most recent on 10/8/2024

  [Solved] VPX Converting a Movie (MVD) to a Project (MVP)
  If I have a Project that contains multiple movies and I decide I want to convert one of my movies into a separate Project I would do the following: Right mouse click the movie tab and select Export Movie which will create a MVD file. Create a new
• SOUND FORGE

  7 answers, most recent on 4/2/2026

  RE: soundforge 17 error
  Hi @Frederick-Hicklin, did you try resetting Sound Forge and clearing the cache?'File> "Reset all preferences and clear cached data".. If you can not open Sound Forge to access the 'File' menu, hold down the 'Ctrl+Shift' keys and launch SF, which
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: 360 File from DJI OSV
  @Alwyn Hi Al . . . . Osmo file I found on the internet . . . Where did you find it? The ones I found as being .OSV download as MP4 !!! Was the video dual stream, single stream Side by Side or a pair, front and rear, separate video files? John EB
• Video Pro X

  4 answers, most recent on 5/23/2024

  [Solved] Purchased Magix Store audio (ogg) files not found
  Hello is there any fix to this recurring issue on Video Pro X (16 & older) that when a project is loaded with Magix store content could not be found YET it is in the path that it was originally installed in AND present! I thought the current
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Please confirm what the Windows 10 pc CPU is - Intel or AMD? . . . . open the AVI files with windows mediaplayer on a widows 10 computer, no problem everything OK. . . . Odd . . . .   Media Player being able to play the files on the
• SOUND FORGE

  7 answers, most recent on 4/2/2026

  RE: soundforge 17 error
  Hi @Frederick-Hicklin, are you downloading the MP3 to your PC and then opening the file in Sound Forge? Does the same behavior happen with PCM (wave) files?You could try enabling 'Always proxy compressed formats'. in the "Options> Preferences>
• Music Maker

  2 answers, most recent on 1/10/2024

  RE: [Solved] Sample Package
  @Riley-Coach You download the Zip file from your customer account at Producerplanet.com. Then you extract the Zip file with the right mouse click to a folder of your choice. You can then simply drag and drop the audio files from Windows Explorer
• Web Designer

  6 answers, most recent on 9/18/2025

  RE: I have the html files but not the XAR file
  @burakrasit Welcome to the magix.info user forums. First, I doubt very much whether you can recompile your .XAR file from the .html etc., files of your site, sorry. Second, please be aware that all recent versions of Web Designer are now supported
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: [Solved] My MAGIX software will not cut a DVD to Disc
  @rickduley Hi Rick The error code suggest Windows cannot find the ISO file. Where did you save this to, and does the error appear immediately when the burn process starts? If the Desktop, or any other location that is not inside your Documents
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  @paschmitt All symptoms are caused by MP3. Make sure that the proxy compressed file format option is enabled in the program preferences or convert all MP3 audio files to WAV before you edit them. MP3 is only supposed to be used for a final delivery
• ACID

  7 answers, most recent on 9/22/2025

  RE: Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible
  @NickHarvey That seems a bit odd. I thought ACID 9 supported VST3 plugins, and WaveShell 16 is only available as a VST3 - 64 bit plugin I understand (this loads all the Waves plugins in v16). I only have WaveShell1-VST3 16.0_x64.vst3 in the
• Music Maker

  2 answers, most recent on 5/18/2024

  [Solved] Music Maker 2024 version 32.1.0.18-problem with drop down menu
  I have Music Maker 2024 version 32.1.0.18 and I'm having problems with my drop down menus not populating when i select it. It happened this morning again when i opened the MIDI Editor and edit my MIDI files...the drop Edit, File, MIDI Functions etc
• SOUND FORGE

  4 answers, most recent on 7/8/2024

  RE: [Solved] SF18 crashes when loading a file.
  You could try resetting Sound Forg14 and/or 18 in the 'File' menu.. however I would surmise it is a PC related issue. Some folks have had issues with MP3 files and resetting usually resolves that issue. There are no common problems with PCM wave
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hmmm... Can you put that "Gathering Storm" file on Onedrive for us to take a look?
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  @stephen-logsdon Thanks for the screenshots. It might be helpful to enable View > Show > File Name Extension in the Windows Explorer. Then you should see that the name of the configuration file Videodeluxe in your screenshots changes to