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Hi, I'm getting an error msg. -14 when I try to activate my upgrade software PhotoGraphicDesign 365 v.12.5.1 from Xara/Magix online download. I had no luck registering from the program opening form, I had to go to the website. It took many different

Samplitude

4 answers, most recent on 11/15/2021

RE: Updating to newer versions with actual physical discs

@BJR Yes, Magix sends a lot of advertisements and constantly has sales that are "only valid for a couple of days". It it's annoying but you can just ignore them. If everything runs fine for you I wouldn't suggest to upgrade. If you put software in

SOUND FORGE

3 answers, most recent on 11/7/2021

RE: Installation files don't work properly

Firstly @Michael-Warren, this is a users forum and "you guys" are Sound Forge users like you. The moderators are not Magix employees either. If you wish to file a grievance, contact Magix Customer Service through the online request procedure or by

SOUND FORGE

One answer, on 11/1/2021

RE: I've had Sound Forge for years! and worked great

This is a users community @RHONDA-HARFORD, you can request a support ticket from Magix Customer Service or email the sales team ( sales@magix.net ), assuming you recently purchased the product directly from Magix.Otherwise, If you can state a

SOUND FORGE

6 answers, most recent on 10/27/2021

RE: Registration

Welcome to the Magix Sound Forge users community @Geoffrey-Stern. Which version of Sound Forge? Does the activation process complete successfully after entering your serial code and email. Is the PC online? It usually does not have to be after the

SOUND FORGE

6 answers, most recent on 10/19/2021

RE: Registering MP3 Plug-in

I have an original installation cd from a long time ago with the original serial number. I was able to activate SF-7 online without incident. I am saving sound files as .mp3 and after 15 or so, I now get the following when I try to open one of my

Other products

16 answers, most recent on 6/22/2022

RE: Sending emails with Magix email account

@Geoff-Latham @richardspencer007 I have the same problem. Sending to Gmail works, Hotmail does not. Worse, I don't receive emails from either Hotmail or Gmail. Just to be clear, this is using the Magix Online World webmail account that comes with

Xara Designer Pro

One answer, on 10/12/2021

Software says my trial is over, but I have updates until 2022

Going into Xara Designer Pro today, it says my updates stopped on September 21st and I no longer have access to them or online services. I updated for upgrades earlier this year and have updates until 2022. I decided it may need to be reinstalled,

Xara Designer Pro

3 answers, most recent on 10/6/2021

RE: how many websites may I have ?

@MaLuBu Hi AFAICS then you can have as many as you require until you run out of hosting space, for Xara Online hosting see FAQ 3 here, for Magix Online I cannot find a similar answer, however you would require a domain name for each site if they are

Other products

4 answers, most recent on 9/17/2021

RE: Confirmation receipt

I purchased two MAGIX products earlier today and have received NO emails other than replies to my queries about why I did not receive a confirmation email. Three hours ago, I received a reply to one of my messages telling me "our Customer Service

SOUND FORGE

One answer, on 9/4/2021

RE: Deactivated and Activated Audio Studio

Welcome to the Magix Sound Forge users forum @Cochran-Keating? Assuming it is not the subscription version (360), there are two ways to deactivate, directly in SF via the SF 'Help' menu, or online in the service center. Try the alternate if one does

Movie Studio

11 answers, most recent on 9/2/2021

RE: Upgrade / Update?

Every time I open MEP 2021+, I get a pair of pop ups, telling me: "IT'S HERE - NEW VERSION OF MEP2022 PLUS!" Then proceeds to tell me how much it will cost me to pay for the 'new' subscription service. $59.99 U.S. On top of that first one, there is

Movie Studio

67 answers, most recent on 9/7/2021

RE: Movie Edit Pro Premium 2022

@me_again Hi Andy Check when your Update Service expires in your account at magix.com, - the email warnings usually start at least a month before it is due. If still current then you can see if MEP it will update online. Having said that, I have had

SOUND FORGE

3 answers, most recent on 8/25/2021

RE: Registration and activation

You should be able to re-activate SF-10 online @Carlos-Ramos. The serial code and email address are paired so use your SF-10 serial code and the email address that was used when it was originally registered with SCS. If SF-10 was never activated

Web Designer

16 answers, most recent on 12/10/2021

RE: Program freezes

@Barry-Worrell Hi Thanks for the extra information. I suspect there are 2 possible causes of this issue: Avast real time scanning is slowing down your computer - try stopping the File, Behaviour and Ransomware Shields for 10 minutes and test the

Web Designer

16 answers, most recent on 12/10/2021

RE: Program freezes

@Barry-Worrell Hi and welcome to the forum. . . . . do you get the little window letting you know that all service help from Xara ceased on a certain date? . . . . This should be either: the Update Notifier telling you your Update Service has

SOUND FORGE

6 answers, most recent on 7/31/2021

RE: Computer ID incorrect (error message)

I assume you are using the online activation (the off-line method no longer works with Sony versions).You can try contacting the Magix sales team email: infoservice@magix.net. Formally request a support ticket at Magix Customer Service.

Web Designer

One answer, on 7/19/2021

RE: content catalog

@Roy-Duvall Welcome to the Magix user to user forums. Although I do not use Web Designer my understanding is that, whilst your Update Service/subscription is still current, you can download any and all content from the online catalogue and save it

Movie Studio

23 answers, most recent on 1/12/2023

RE: download pauses... yes, I have disabled both the anti virus & defender

Hello Everyone..... Here is a copy of the latest reply from Magix Technical support. Have not had time to try it, posting it for everyone's benefit. "... it would appear the installation manager is having problems with the download of the actual

Xara Designer Pro

One answer, on 7/15/2021

RE: web designer premium

@Amir-Lounis Welcome to the Magix user to user forums. First, can we clarify exactly which Magix product you are asking about? You chose Xara Designer Pro as your product area but then titled your post Web Designer Premium. Which do you have? Then,

Web Designer

One answer, on 7/9/2021

RE: how to keep web templates on my own computer

@Mike-McGrath How did you do it in the past versions? Usually you can just download everything in each category by right clicking on the category and selecting to download it all. The program will then download each file into the folder

Web Designer

One answer, on 7/9/2021

how to keep web templates on my own computer

Hi All, I have slow broadband and find it very frustrating to have to search for a template online and then download that template to my computer. Prior to this update I was able to download or update my templates so they were all on my desktop. I

Music Maker

4 answers, most recent on 7/6/2021

Issues in update from MM21 premium to MM22 premium and beatbox pro

I have serious issues in installation , registration activation : i had sonner Magix music Maker performer edition MM21 ( so premium too ) bought 15.02.2021 I have bought recently the update ( at 69.99€ ) to Magix music maker MM22 bought

Other products

3 answers, most recent on 6/18/2021

[Closed] Sony Vegas Pro cannot be used~ MAGIX~help?

7 years ago I had succesfully purchased & downloaded SONY Vegas software online on my laptop, & used it successfully for a couple of years. Laptop crashed 5 years ago.Tried loading SONY Vegas 13 software on a new laptop using the serial #