• Music Maker

  4 answers, most recent on 8/15/2023

  [Solved] Audio keeps jumping when I try to move it
  I like to use magix to edit music to my liking like remixes etc and never had a problem before and I decided to update as I kept getting the pop up and now when I try to edit this keeps happening? how do I fix it thank you. I uploaded a clip in the
• Video Pro X

  5 answers, most recent on 3/20/2025

  RE: [Closed] Vegas Pro 21.0 is asking me to activate and register again
  @Former user Sometimes it helps if you first deactivate your installation in your customer account at Magix.com and then activate the software again. I can't deactivate what isn't there though. I go to my Magix account > My products, and don't
• Movie Studio

  7 answers, most recent on 11/14/2023

  RE: Paste effects to all selected?
  @AAProds Yeah but there was a pop-up in the past,, wasn't there? Not just for SPR I though you got the pop-up for most effects. If you drag a 'Video Effects' from General options the pop-up appears but I've hardly ever used those & yet I still
• Movie Studio

  27 answers, most recent on 8/1/2024

  RE: No Longer Able to Render Project
  hi Ray, Yes, I have tried changing those three to "CPU" (I just did it again) but it doesn't seem to make a difference. Just to clarify....the software is not actually freezing. A box pops up instead that states ""Export canceled due to an error.
• Music Maker

  12 answers, most recent on 11/29/2024

  RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
  Thank you for responding!I am not using an external audio device besides a microphone/headset. The issue seems to be when the "welcome/login" screen pops up to try to sign me into my magix to verify my 2024premium.I can "pause" the login screen by
• Music Maker

  2 answers, most recent on 6/9/2023

  RE: [Solved] Where is the chorus effect ?
  @webdude Hi, I don't know why you find this frustrating when it's very simple. Open the Object Effects window. It should show up in the bottom dock. Select the object. In the Object Effects window you have some standard effects and + and - buttons
• Movie Studio

  4 answers, most recent on 11/13/2025

  RE: custom shortcut keys
  @Tiempie-Lamprecht Hi, I don't know why one would want to do this, but I had no problem doing this in 2025 Suite. M is the shortcut for the Mixer. I presume that you clicked on "Assign keyboard shortcut" after putting M in the white box. When you
• Samplitude

  One answer, on 1/28/2024

  RE: converting sample rates
  @ChilCrazy There is a button in the Samplitude system settings to reset all question pop-ups.
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  Similar problem here. Dell Latitude 7410 / Windows 11. My old Movie Studio 16 Platinum wouldn't run on the a new machine. Removed devices using the old thinking possibly too many registere, but eventually just paid for 2025 upgrade. Kicks back
• Movie Studio

  6 answers, most recent on 6/26/2024

  RE: Edit/playback screen lags / freezes during playback
  where do i find "Movie Studio, Program settings, Device options tab " @Bill-the-repair-guy Open Movie Studio, click Y on the keyboard, this window will pop up.
• Music Maker

  5 answers, most recent on 1/26/2025

  RE: String Ensemble, Drum Kit and Vita Sampler not loading!
  I've tried uninstalling and reinstalling the instruments as suggested-but the string ensemble and drum kit VST instruments aren't even showing up on there to be removed. It's like the'yre not even on there. When I go into "VST Instruments" while on
• ACID

  8 answers, most recent on 9/24/2024

  RE: What is shopprocessgui.exe
  Hi Jeff My question is the same, about the shopprocessgui.exe that keeps popping up every time I quit ACID Pro 11, as shown in the screen shot. Yet to find a solution, instead of hiding my post why don't you try to find a solution for it Before
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  Experiencing the same issues. No other audio software causes me issues like this. Despite clean uninstalls and reinstalls, SF15 no longer launches. I just get a pop up that says “stopped working” and a small string of crash data. My biggest
• ACID

  4 answers, most recent on 3/25/2025

  I have a crackling sounds in WAVs rendered audio files
  The sound on the DAW works fine. After render the audio in wav the file end up having cracking and pop sound in the file.NO IT IS NO CLIPPING.Processor    Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz   4.20 GHzInstalled RAM    16,0 GBHd Ssd M2 1T Sony
• ACID

  One answer, on 5/7/2024

  Warning while installing loops and instrument add-in
  during loops and instrument install got a pop up error that stated die hilfe konnte aufgerufen werden which translates to call for help. it is indicating the issue is in the installation manager. should i ignore?
• Movie Studio

  6 answers, most recent on 9/12/2025

  RE: Replacing music - Video deluxe 2026 Premium
  @jean-Daniel-Roux Hi, If you haven't already, put your video & audio on seperate tracks... Right click the object on the timeline & a window will pop up with an option to put the audio on a separate track. There's also a setting in File -
• SOUND FORGE

  One answer, on 1/27/2023

  [Solved] Izotope
  When I click on it, a window pops up and asks me for my user/password. it comes with SF Pro
• Audio Cleaning Lab

  3 answers, most recent on 8/8/2024

  [Solved] Can't start free trial, installer just links to dead URL
  I've loved my old disc copy of Audio Cleaning Lab for years, but a new computer means a new install.So I'm trying to start the free trial of the current version - at least, I THINK it's the current version, it's the one I found when I googled Audio
• Off topic

  3 answers, most recent on 7/13/2024

  RE: Movie Studio, Music Maker
  Hello..tech support. I have a account download issue with a library on my account stating it has reached a download limit...Please refresh this, as my libraries here got wiped out, I'm now rebuilding newer systems, regetting content/ directed into
• ACID

  One answer, on 4/11/2024

  Duplicate License
  I reacted to a pop-up to upgrade to version 11 and paid for it. Only when I tried to install the software did I realize I already have a license. How can I return the duplicate license?
• Movie Studio

  27 answers, most recent on 8/1/2024

  [Solved] No Longer Able to Render Project
  No Longer Able to Render Project I have been using Magix Movie Studio for years without any issues...until now. I have the 2023 version and have had it for almost 2 years. When I go to render the movie to export....after about 30 seconds I get a box
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  @Steve-Jones3743 Hi, depending on what the heart is doing a png image of the heart can be imported in MMS & the movement be applied using MMS's tools.. ------------ A copy of the gif would be interesting, we can test it as suggested & it
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick . . . . Blu-Ray. I thought it had gone the way of VHS . . . . Not yet, it is still quite popular, however there are fewer BD Burner and disc manufacturers. DVD's are nearly on the extinction list, the low resolution of 720 x 576
• Off topic

  31 answers, most recent on 5/29/2026

  RE: Stopping pop-ups from MAGIX on PC Boot
  These pop-ups arrive on Boot. See https://1drv.ms/i/c/bb228147f3dd175d/ESdt8eYYQ7pGoJ9b1zWhb-AB6ic9DC78h2LMbH11U_5pJA?e=7HEKKp Nothing magic about that! 😒 (Even this close to Christmas! 😩)