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  • Music Maker
    5 answers, most recent on 6/3/2024
    RE: [Solved] Plug-ins not available when upgrading from mmm 2021 to 2024
    @Paul-Tucker Hi, Watch this tutorial. It shows upgrading from one Music Maker to another, without purchasing another Edition, and getting everything that I am supposed to have. John CB
  • Movie Studio
    12 answers, most recent on 9/15/2025
    RE: Does MovieEditPro Premium support LUT?
    @magix_dr It is not so easy. As I wrote I can download MEP2021 version from my account on MagixServiceCenter. But please note - in a meantime (12months) I've upgraded this version to MEP2022 for free. So my latest version is (was?) MEP2022. Today I
  • SOUND FORGE
    6 answers, most recent on 12/13/2025
    Reactivation of SF 10 after upgrade to SF18
    I have upgrated to SF18. I now reinstalling my SF10 and cannot get authentication number for SF 10 anymore. the MAGIX center tells me the Serial number is in use (for the SF18). What can I do?
  • Movie Studio
    4 answers, most recent on 1/14/2026
    RE: magix video delux 2014
    @mrvoeten Hi The systems specs, that @Marc-Goder asked, almost meet the system requirements to run VDL 2026. The minimum recommended RAM is 16GB for working with 'HD' video sources ie 1920 x 1080, and for 4K, 3840 x 2160, 32GB. . . . . Can I upgrade
  • Music Maker
    16 answers, most recent on 4/5/2026
    Unlimited loops
    I have a big problem. I used MusicMaker and Loops Unlimited for a year. Then the soundpools stopped loading automatically, and I bought an upgrade for €99.99. I received coupon codes by email — the program upgrade, a coupon for a soundpool, iZotope,
  • Off topic
    3 answers, most recent on 5/1/2026
    If Vegas was sold why was I offered an "upgrade/Update" to my Vegas 17
    I sit down at my computer and those endless Magix popups does it usual thing in the lower-right corner...but surprise surprise - this morning I get offered a "Magix Vegas 17 Redesign." But when I click on it, the "specials" does not list this
  • ACID
    5 answers, most recent on 6/25/2024
    [Solved] Upgrade won't install C++ Redistributable
    My machine is running Windows 11 with 23H2 x64 update installed When I try to upgrade from Acid Music Studio version 11.0.7 (Build 18) to version 11.0.10 (Build 21) I get error messages: The following components are required by this
  • Video Pro X
    2 answers, most recent on 9/20/2024
    [Solved] Reinstall Ultimate Traveler Package in Travel Maps
    I have upgraded my Travel maps program and now no longer have access to some of the Avatars that I used to have(they are locked).  It says I have to buy "Ultimate Traveler Package" but it is not for sale anymore.  I do have access to download the
  • Movie Studio
    7 answers, most recent on 4/10/2026
    RE: cant download extra content
    @SSB Hi, For which program and what is the trouble? If for Video Deluxe, if this is an upgrade, then you probably already have everything installed and you don't have to do it again. In fact, you can't. Look at the screen to see if it says that
  • Music Maker
    One answer, on 8/5/2025
    Instruments
    I upgraded from the MMM2023 version to the MMM2026 and lost my purchased instruments. Shouldn't they still be there w new version or do I have to purchase again?
  • Off topic
    162 answers, most recent 7 hours ago
    RE: Magix support has not responded to support tickets for months
    I have similar case. I ordered VIdeo Pro X ultimate upgrade, but never received mail with serial number and activation coupons for additional products from ProDad, NewBlue and BorisFX. I already placed 3 separate tickets and I got no response to any
  • Movie Studio
    No answers, created on 12/28/2025
    I'm looking to upgrade
    Hi, Would you be able to explain the difference in details of what I would be really getting or missing out on if I just settle for the movie studio 26? I have Magix movie studio 25 deluxe and it has been a pleasure using it. I do however want the
  • Movie Studio
    16 answers, most recent on 2/25/2026
    RE: Can't get Red Text
    @KJS-LES Hi again Kami, I assume you mean that your account shows only MMS 2023 Platinum? If so, that is because it is the only Magix software you currently own, apparently. Your account will not show any potential upgrades (i.e. "new" versions).
  • SOUND FORGE
    3 answers, most recent on 3/16/2025
    Spring Sale Upgrade for Sound Forge Pro Suite v16.1
    I tried to do the upgrade five different times and every time I try to go to the payment screen it says I have nothing in my cart and wants to take me back to other unrelated products. This offer ends tomorrow so I'd like some answers.
  • Other products
    One answer, on 8/28/2025
    [Closed] VP v. 22, Build 93. Won't upgrade to 250 cuz "unexpected error." Win10
    Vegas Pro 22 will not update from 22.0.0.93 to 22.0.0.250. Dell Windows 10, always worked before.
  • SOUND FORGE
    4 answers, most recent on 7/8/2024
    [Solved] SF18 crashes when loading a file.
    I just upgraded from SF14 pro to 18 pro. 14 was crashing every time I loaded a wav or MP3 file. I figured an upgrade to 18 would probably fix the issue but it does the same thing. I bought a new computer recently with Windows 11 and down loaded
  • Music Maker
    3 answers, most recent on 8/8/2024
    When I upgrade, will all my computers receive the upgrades
    I have several computers, two iPhones, and an Apple tablet. When I upgrade, are the upgrades received on my other computers?
  • SOUND FORGE
    One answer, on 11/12/2025
    Does SoundForge (17) include playback speed control?
    Does the upgraded version of Sound Forge Audio Studio (17) include playback speed control?I have version 12 and it only plays things at the normal speed, but I seek to playback in faster modes.Thank you, - Chayim
  • SOUND FORGE
    One answer, on 4/2/2025
    RE: Soundforge 9.0e won't activate anymore.
    Welcome to the Magix Sound Forge users community @Carol-Naselow,Was Sound Forge 9 working before on the Win 11 PC? if SF-9 was newly installed, where did the installer come from Do you have the correct activation serial and email address. SF-9 is
  • Video Pro X
    10 answers, most recent on 12/5/2025
    RE: Video Pro X 11 Crashes Every 5 Minutes
    @MegaMooer Hi . . . . I dont really want to upgrade and i feel i shouldn't have to upgrade to fix this bug that is (hopefully) unintentional.. . . I do not think this is a bug, and nor would it be fixed if it was. VPX 11 is old software and, due to
  • Movie Studio
    15 answers, most recent on 10/7/2024
    RE: [Solved] MEP 16 Pro Plus - Compatibility With Discounted Package 'AI Plug In's
    @CarpentersMate Hi, I highly doubt that you could get these plugins to work with MEP16 or even 2016 (they are not the same - you should always specify which one). The AI plugins are OFX. I don't know when MEP got OFX capability, but I think that it
  • Movie Studio
    7 answers, most recent on 9/11/2025
    RE: Upgrade path from Movie Edit Pro Plus
    Thanks for the reply. Since posting, I was able to install the version from the older computer. It appears to be running. I was trying to find a link to the discounted/upgraded software. I would not mind have the latest and "greatest!"   Magix
  • Movie Studio
    4 answers, most recent on 4/25/2025
    RE: Vegas Movie Studio 11 to Movie Studio 2025 - Should I? Gotchas?
    @ProgressOutlet55 Upgrading to Vegas Pro. You can check out the upgrade price on the Magix website. Then you would retain a workflow you are used to with backwards compatibility. Whatever you decide, make sure your current computer meets and
  • SOUND FORGE
    4 answers, most recent on 6/10/2025
    RE: [Solved] SF18 in 1440p resolution looks blurred
    Try using a High DPI override setting. Right-click the SFP <.exe> or the shortcut, Select 'Properties> Compatibility> Change high DPI settings' There are a few options so you may have experiment some..In my case, the toolbar text and
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