• Other products

  3 answers, most recent on 9/4/2025

  RE: CD Architect 5.2 dilemma
  @Richard-Schoener All user accounts registered during the Sony days were transferred to Magix. So if you visit Magix.com and login using your old Sony login credentials you should be able to access all your old programs and licenses. As far as I
• Off topic

  One answer, on 2/20/2024

  RE: how to change e-mail address
  @dianne-b You might be able to login in your customer account at Magix.com, in case it was already created. Use your incorrect e-mail address and password to do so. You can change the e-mail in the account settings.
• SOUND FORGE

  One answer, on 11/27/2023

  Sound Forge 17 pro will not download
  I tried to buy Sound Forge 17 pro to update my Sound Forge 17. I was able to login into MAGIX to do that. On Monday 27, I was able to login to MAGIX and filled out the buying form where it took my credit card. But then I was unable to download the
• Music Maker

  9 answers, most recent on 6/18/2024

  RE: 2024 Premium vs 2025
  @MauX-65 One question, since you already have version 2025 installed, does it work offline with all premium features? Or do you still need to login into the store for that to work? If there is no longer a Free Edition and the Premium Edition is now
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the
• Music Maker

  3 answers, most recent on 1/23/2025

  RE: Recovering serial number
  @Former user Between Music Maker 2018 and 2024 the base app was free, so maybe it's not showing because of this. If you bought Music Maker 2019 inside the in-app-store it might not have a separate serial number. I would suggest you try this download
• SOUND FORGE

  One answer, on 2/4/2024

  RE: NEED ID NUMBER FOR MY RECENT ADQUISITION
  @JOSE-GARCIA4995 You can find all your serial numbers in your customer account at Magix.com. Simply login with your e-mail and password and look under My Products. There you can also disable the old installation on your previous hard disk.
• Music Maker

  12 answers, most recent on 1/30/2024

  RE: unable to start program as it insists I have already registered and wi
  @Geoff-Pyke You only need to login with your customer account. You can upload screenshots to this forum via the arrow icon above the response text box. Maybe we can see a different problem if you upload some images.
• Music Maker

  12 answers, most recent on 9/1/2024

  RE: Musicmaker 2025 Premium is not working for me.
  Hi @gjonny. I was trying to show that I can log into 2024 fine but no login prompt in 2025 The problem is that my purchased loops are not loading. I have manually downloaded them and every time I restart, I have to download the loops again and now
• Music Maker

  6 answers, most recent on 8/6/2024

  RE: Accessing unlimited loops
  @catacosmosis THERE IS NO LINK TO THAT underneath my login email in the main window This can happen if your computers screen resolution is not high enough. Then you will not see the link. Not the issue - but thank you. From my previous post I
• Rescue Your Videotapes!

  2 answers, most recent on 11/25/2024

  RE: Uppdate to wun11
  @Atila-Balaz Hi . . . . update my Magix Video Saver version 7 for Win 11 . . . . AFAIK Video Saver 7 is the current version Assuming this is a new computer and Video Saver is not installed, the download should be available in your Magix
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher Welcome to the Magix user to user forums. I don't use Magix web software or the hosting service you name but there are a couple of questions whose answers might help to solve this problem for you! First, how much time has passed
• Movie Studio

  17 answers, most recent on 6/29/2024

  RE: Can't re-install Magix Movie Studio
  @Carlos-Solorzano Hi Login to your account at magix.com using the email address and password you used to register the software. Under My Products you should see your registered software, a download link and your serial number, and under Show more
• Sequoia

  One answer, on 2/28/2023

  RE: [Solved] Atmos support.
  @J-Me Are you aware there is a dedicated Sequoia forum here? I think you might receive rather more replies if you register at and repost your question there. JeffForum Moderator
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Hi Jeff, Thank you. Looking at the documentation that arrived with the CD, its called MAGIX Video delux 2025 / Movie Studio 2025 which concurs with what you said.  There is also a VOUCHER-CODE, starting with 63L.  There is a multi-national
• Music Maker

  One answer, on 3/3/2023

  [Solved] Can not Log in to music maker
  Error with login Site below This site can’t be reachedThe webpage at URL removed by moderator might be temporarily down or it may have moved permanently to a new web address.ERR_CERT_DATE_INVALID
• Music Maker

  41 answers, most recent on 11/17/2024

  RE: Program reacts very very slow
  @johnebaker  @Can-DiveI think I could have been more explanatory with my comments. I focused on the Text Cursor for my testing since @SP. has commented on the Accessibility features seeming to be a common thread for many users' problems. I did my
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  @me_again HI Andy . . . .  if it was an issue with my account then Al, John Cb and yourself would have the same corruption. . . . By your account I mean the PC Windows account/profile/login - it has several names - that you use. I had a corrupt
• ACID

  One answer, on 11/10/2023

  RE: acid 4
  @michael-rinnger All licences registered to your old Sony customer account should have been transferred to Magix. Visit Magix.com, login with your old Sony login credentials and look under "My Products". In case you can't remember try contacting
• Movie Studio

  One answer, on 6/22/2025

  RE: Cancellation of registration and new setup for new PC purchase
  @AKITERU-WATANABE Hi To do this login to your account at magix.com, use the same email address and password used to purchase/register the software. Under My products you will see your registred software, select More Details, from there you can
• Samplitude

  One answer, on 2/1/2024

  RE: Samplitude Pro X8 Midi notes automatically duplicating
  @ChilCrazy I think you may receive rather more useful advice if you register at and post your question at the dedicated Samplitude Pro forum here, since I think few users of that software visit or post here. HTH JeffForum Moderator
• Off topic

  One answer, on 5/27/2023

  [Solved] Vegas Pro 20
  I upgraded to Version 20 about a year ago.[ It worked fine. Then, starting about a week ago, it wouldn't open. I tried to update to build 403. It didn't install properly. I tried to manually delete prior version of Vegas Pro 20. No help. Logins are
• Web Designer

  4 answers, most recent on 11/30/2023

  RE: How do I change my email address?
  I've got the same issue with my login email which needs to change, however when I try to change it i'm told the email already exists and it won't let me change it.
• Music Maker

  12 answers, most recent on 4/18/2024

  RE: Music Maker update 32.1.0.13
  @Aubrey-Dallas Computer ID is only for offline activation of old Magix apps released before 2014 (yes, 10 years ago). This won't work with modern apps. If you have a serial number, you can simply register the software via the registration option in