• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X @SP. should I expect to receive a DM from Tom then at some point about my issue since he can see my reply & it shouldn't be public? Sorry I've not used a forum before so trying to figure out how this works lol
• Samplitude

  3 answers, most recent on 5/16/2024

  [Solved] ProX 8 - unable to hear live mic track.
  I use a Presonus Firestudio Mobile interface, which has worked well for several years now, on an updated Windows 10 Pro machine.The Processor is an i5 with 16Gb of RAM.Pro X8 is the Samplitude s/w and I think the version number is 19.1.3.23431 (DP3)
• Music Maker

  One answer, on 5/27/2026

  Not Able to See Soundpools in the Store
  I seem to be having issues properly synching with the store. When I go to the store while in Music Maker and select the soundpools category, nothing comes up. I only get a message saying that "No items matching this selection are available for
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  @badbob @johnebaker Sorry. I just didn't see it in the first posted video from badbob. Ray.
• Photostory

  2 answers, most recent on 12/25/2024

  RE: [Solved] How to get Photostory to use my updated images?
  @woodwindmusic-web Hi . . . . . Is there a cache anywhere I can delete. . . . There is a cache, however there is no option to clear it within the program, to clear it - save the project and restart Photostory. If you change the image while
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  I uninstalled Malwarebytes and tried to reinstall it, same problem. In addition, a new problem appeared. I can't see my serial number on my account my product for Magix Music Maker 32 version and 31 version, they simply disappeared, please return
• Video Pro X

  7 answers, most recent on 10/30/2024

  [Solved] Is there a way to change the timeline seconds? For syncing.
  Let me try to explain this a bit better. When I move tracks, they move more than a signal frame, I wanna know if there is a way to make this possible. The issue is when I try to sync audio it is always out of sync by a millisecond. Even for video. I
• SOUND FORGE

  4 answers, most recent on 3/16/2026

  RE: Subscription
  I went to the website to see if there were any updates and couldn't find any sign of Sound Forge so I came here and a couple of people had commented that it was dropped. I cannot recall any specific person or even thread
• Music Maker

  2 answers, most recent on 5/13/2024

  RE: [Solved] Music Maker Free version Installation
  @Manesh-Appukkuttan Hi MM Free cannot be installed via SCCM, you will need you will need a network (number of seats) licence and licence manager software installed on a server to manage the said number of seats. Assuming this is for an educational
• ACID

  3 answers, most recent on 8/27/2024

  [Solved] Acid Pro 11 won't open AutoTune 11
  Hi folks I'm running the current release of Acid Pro 11 on my Windows machine. All is working fine EXCEPT it will not open AutoTune 11 onto a track. I can see it on the list of available VST3 plugins. But when I click on it to load it, nothing
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  As you can see, only the program itself is displayed here.
• Movie Studio

  4 answers, most recent on 4/30/2026

  RE: Premium Content
  I don't have any effects in the media pool showing the download icon. Video Deluxe Premium 2026 appears virtually identical to version 2025 with the exception of the somewhat buried AI features. I sent Magix a request to merge my email addresses.
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @johnebaker @AAProds I've been looking at this LUTs thing with a bit more enthusiasm and I've found references in the Registry to LUTPresets in Photostory. I purchased Photostory a few years ago for the Boris plugin being offered. I loaded in PS
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  @Tony-Kovac Hi, Have you used Music Maker before? In your image, I see one Soundpool that says Download. Did you download and install it? You show the image of the Store - that is not where you use Soundpools. Did you download and install everything
• Movie Studio

  2 answers, most recent on 5/1/2024

  [Solved] Return
  I am very unpleased with Movie Studio 2024. I upgraded from Movie Studio 17 3 days ago and I haven't been able to open any files or use the program at all. I have spent hours trying to figure out why I have a black screen and can't see anything on
• SOUND FORGE

  5 answers, most recent on 9/15/2023

  [Solved] SoundForge Pro (11) issue with seeing iZotope RX plugins
  Having changed over to a new computer, my SoundForge no longer sees the plugins for iZotope RX. I believe that they are located in the correct folder to be referenced by SF Options/VST set up. I can also see them being scanned, however, they do not
• Music Maker

  6 answers, most recent on 8/24/2025

  RE: Buffer Crackle
  Hi Frank go in to the program settings and see how many ASIO drivers you have. Then report back.  
• ACID

  2 answers, most recent on 9/6/2024

  RE: [Solved] Post virus help for using Acid Pro 7
  @matthew-j You can try to reset the program settings. Hold CTRL and SHIFT and double click on the program icon to start Acid. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the settings. Windows also
• Music Maker

  3 answers, most recent on 9/2/2024

  [Solved] Copying and Loading Soundpools Problem
  I have Magix Musicmaker Premuim 2023 running on a new Windows 11 PC. I reloaded the program from CD to my new computer so it didn't find all my soundpools. I copied my old soundpools to a DVD and from there used "add new soundpools" to get them to
• SOUND FORGE

  One answer, on 3/15/2026

  RE: Unable to reregister Sound Forge Pro 10.0
  @David-Kimmel Hi See this article on activation the older Sony versions of products acquired by Magix from Sony John EBForum Moderator
• Samplitude

  7 answers, most recent on 11/18/2024

  [Solved] Samplitude just stopped freezing volume automation and effects plugins
  Hello, I am using Samplitude Music Studio version 2021 on Windows and have also downloaded a trial of X8 Pro Suite. Usually when I freeze MIDI to Audio I do some additional EQ and volume automation on the audio track and then re-freeze.  When I do
• Samplitude

  5 answers, most recent on 2/1/2024

  [Solved] How do I activate X3 on a new computer?
  Old serial from 2017 or so begins with P2- I don't get an activation email when I try to install on a new computer. Don't see an option to deactivate old license in Magix webpage showing my products. Also, I get no responses from info@magix.com
• Audio Cleaning Lab

  4 answers, most recent on 1/26/2024

  [Solved] How do I know when/if Smart Cleaning has actually been actioned
  An old program, Magix Audio & Music Lab Premium (22-2-0-53), I have just started recording some of my (very old) Vinyl. I am currently at a loss to see how I would know when using the ‘Auto Cleaning’ tool that the recommended effects have been
• Music Maker

  One answer, on 9/27/2025

  RE: open full screen Revolta 2
  @peter-k2808 I assume you have some Windows text scaling going on on your device. You probably need to set it to 100% to see everything.