• Music Maker

  9 answers, most recent on 5/21/2025

  RE: Trying to get Magix Music Maker 12 Deluxe running
  @james-b8987 Welcome to the Magix user to user forums. Unfortunately, I think MM12 Deluxe is simply too old to run on any recent version of Windows, sorry. However, as an owner of a version of MM you should be eligible to update to the latest
• Audio Cleaning Lab

  25 answers, most recent on 11/4/2025

  RE: Open GL driver error
  @jamesglynn You need Windows 7. Doesn't work on Windows 10 because the Intel drivers for the HD3000 aren't compatible with Windows 10 or 11.
• Movie Studio

  3 answers, most recent on 10/29/2025

  Hardware acceleration affected by motherboard?
  Recently I had to replace a faulty ASUS Z490-P motherboard with a Gigabyte H510M board, having chosen the latter due to its compatibility with my existing RAM and CPU. I had a NVidia 1660Ti GPU in the original build, which I transferred to the new
• ACID

  2 answers, most recent on 5/4/2024

  RE: Acid Pro 6
  @James-Fores It's definitely not officially compatible with Windows 11. There might be some workarounds. Have you tried compatibility mode? Have you tried to not install Acid under the Program Files directory (this directory is tightly secured by
• Movie Studio

  9 answers, most recent on 6/8/2025

  RE: Update plugins
  @bjtap, @emmrecs Hi . . . . Do you know if more than one version of the program can coexist and work properly on the same computer . . . . Versions prior to Movie Edit Pro 2020 / Movie Studio 18, IIRC, can coexist with the later versions. There is
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @me_again, @emmrecs Hi Snapdragon chips are a 'System on a Chip' (SoC) , ie they are CPU, GPU, audio, and other hardware devices, all rolled into one chip with lower power requirements, then for example CPU, GPU and motherboard combinations found in
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  @GregoryP-Lewis Sound Forge Audio Studio? Problems and crashes could also be caused by the Magix Low Latency ASIO driver. This is an old version of the ASIO4ALL driver and not really compatible with newer Windows versions. If you want to uninstall
• Movie Studio

  12 answers, most recent on 4/23/2025

  RE: Error after installation when opening program
  @grahamgrubb Previous posts which you have made refer to MEP 2013. Exactly which version do you now have? If it is still 2013 then, as you were advised in this thread , it is almost certainly not compatible with Win 11. OpenCl.dll is part of your
• Video Easy

  17 answers, most recent on 6/10/2024

  RE: Video Grabber driver will not install - x86 or x64
  Hi AAProds Have just heard back from Magix Support re. this topic, as follows,: "...Unfortunately, your programme is not compatible with Windows 11.Please take a look at the packaging of the programme and use one of the operating systems listed
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Hi Jak . . . . Can anyone suggest what product to upgrade to? . . . . Assuming you have replaced the old ZooStorm PC which had issues, we need to know the following before advising, otherwise we can only generalise: Windows version  The
• Video Pro X

  40 answers, most recent on 6/7/2023

  [Solved] Sony FX3 files compatibility with Video Pro X
  I have been using Video Pro X with mov files, a Magix version I bought back in 2018, however, I cannot get any audio to play from my new Sony FX30 camera. (FX30 and FX3 use the same video/audio codecs) In the timeline I only see the video but no
• Movie Studio

  24 answers, most recent on 9/3/2024

  RE: Xara 3D Maker 7
  @allaa-Azawi @johnebaker @Bol @browj2 Is it not interesting that on the Xara Website Xara 3D maker does not list Window 11 in its system requirements? Whereas other Xara products do not mention compatibility with any Windows versions at all as far
• Video Pro X

  10 answers, most recent on 8/23/2024

  RE: Windows O.S. will be upgraded in late 2025
  @robbiedaug will Movie Edit 2015 upgraded to Movie Edit 2025 be compatible with Microsoft's new upgrade to Windows in late 2025? Bet your bottom dollar it will be. Microsoft isn't going stop billions of programs running with an upgrade to Windows.
• Photostory

  9 answers, most recent on 2/3/2026

  RE: Magix Travel Maps - OpenStreetMap issue
  @David-Robinson5527 Hi The 'current' version of the OSM API is v0.6 from 2009, see this OSM Wiki page, however - quote: 'Multiple backwards compatible changes were made afterwards without increasing the version number' There is information
• Movie Studio

  5 answers, most recent on 6/13/2025

  RE: [Closed] Import MP4 problems
  @Billy-Green8845 Hi. The reason John has asked for the various specs of both the video files and your computer / laptop is it is difficult to track down why you have problems without those bits of information. Having a machine that can handle
• Rescue Your Videotapes!

  3 answers, most recent on 4/3/2025

  cannot install driver for premium video wandler
  I have used "Rescue Your Videotapes" (ver. 5.0.3.113) with the black videowandler. Recently I had to replace the video grabber, so I bought "Video Saver" (ver. 8.0.0.28) which comes with the premium video wandler. For some reason, my laptop will not
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @johnebaker Ok, this is definitely on my end. Right now we have exhausted so many options that Gemini thinks my wifi adapter is feeding windows incorrect info, causing it to think it can't connect to its metadata server, causing a metadata staging
• SOUND FORGE

  2 answers, most recent on 2/21/2025

  RE: Old eyes
  "Try the text scaling options in the Windows system settings" Yes that will work, but will affect the PC globally, which is good for my old eyes. I have my 4k display on my laptop set to 1920x1080 with the DPI scaling set to 175%. a few of the Vegas
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  Out of curiosity I emailed Neat Video and asked if the new patch for MS2025 24.0.1.233 was compatible with the v6 Neat Video, that is does it still crash and, stone me Vlad must be on a good overtime rate working on a Sunday, I've just had a
• Movie Studio

  9 answers, most recent on 11/8/2024

  RE: Images not showing
  @alison-p7398 Hello Alison, Your last given information is insufficient to give you good advice. It is mainly about e.g. the Intel Processor and the Video Card. It is possible that your drivers are no longer up-to-date. But anyway, you are going to
• Movie Studio

  7 answers, most recent on 6/6/2024

  RE: I am unable to purchase anything from the in-program Store.
  @Michael-Stevens Hi Michael. I think transitions are the few things not available on the Producer Planet website but there is Pixlan and their offering of plugins. Check with them first that their plugins are still compatible with Magix
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @Can-Dive Given that it works in MMS2025, I suspect the file would have audio if you had VPX16 installed on your system. I too have Vegas Pro 22 and the file plays with audio. So, the file can play on my Win 11 computer with the appropriate software
• Other products

  5 answers, most recent on 2/7/2025

  RE: Independence Pro Premium Suite Being Flagged as Malware
  @christopher-h5120 Welcome to the Magix user to user forums! I must state immediately that I am NOT a Mac user/owner so have no idea if/how that security message can be bypassed, but you do need to be aware that Independence Pro has not been updated
• Samplitude

  6 answers, most recent on 11/29/2024

  Installer exits
  Good evening,I was wondering whether you could please help me. I have downloaded the installation manager onto both a Vista and a Windows 11 computer through the links provided in my purchase confirmation email. Both of them have the same error. I