• Movie Studio

  7 answers, most recent on 6/6/2024

  RE: I am unable to purchase anything from the in-program Store.
  @Michael-Stevens Hi Michael. I think transitions are the few things not available on the Producer Planet website but there is Pixlan and their offering of plugins. Check with them first that their plugins are still compatible with Magix
• Web Designer

  13 answers, most recent on 9/19/2025

  My Magix account
  Please could you check the status of my Magix account? I don't have access to updates and I would like to continue building my websites.
• Movie Studio

  14 answers, most recent on 3/25/2024

  RE: simple update from version 2023 to 2024! Impossible to do!
  Hi, Solved! It's Kaspersky's fault, which changed the default between updates and started restricting operations involving website purchases. I've been using it for over 15 years. At this time it benefited from the Vegas Pro website and restricted
• Movie Studio

  29 answers, most recent on 7/6/2024

  RE: Magix Movie suite 2024 changes
  I've gone back through my emails and found this: I had Mercalli v5 Plugin with Magix (can't work out when that happened). There was a special upgrade deal for one of the Magix editors + Mercalli SAL v6, which I did. Later, I saw on the Prodad
• ACID

  13 answers, most recent on 12/31/2024

  RE: My Acid 11 Error code 14
  @Gunter-Bubleit What doesn't work? Are you getting an message entering your serial number in the website above? Are you getting a different installer than Acid 11? If you only get a Vegas Installer then you have the wrong serial number, like the
• Web Designer

  One answer, on 5/9/2024

  FTP update not working not properly using port 22 Xara Web Designer
  I have Xara Web Designer 10 Premium and it does not update the website anymore. I have windows 11. How do I get the port number fixed. It is not an option on setting up ftp to a place other than Magix.
• Movie Studio

  6 answers, most recent on 12/11/2023

  [Solved] installing same version of Movie Edit Pro?
  I have MEP version 17.0.1.128 on one computer and I want to install the same version on my other computer since Magix allows use on two devices. Unfortunately the installation link from the Magix website only updates to 16.0.4.124 which is
• Movie Studio

  14 answers, most recent on 3/25/2024

  simple update from version 2023 to 2024! Impossible to do!
  Hi, It is not possible to complete the update on the sales website because there is no option for this. And I have no more patience for excuses on the excuses table. Magix is chaos!I'm unfortunately going to change editors. I'm tired Magix!
• Samplitude

  2 answers, most recent on 4/25/2024

  RE: Missing Download Content (VST, Soundpools etc.) with Samplitude X8
  Thank you for your message in the forum. The problem can be solved by installing the regular Samplitude Music Studio X8 Trial from our website. We are working on fixing the problem for the subscription version and the associated installer. With kind
• Off topic

  159 answers, most recent 7 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Frank, I suggest that the questions be refined. No need to report back here, just post your revised query on the Vegas site. As you have seen, Magix/Vegas ticketing system is answered by AI and it is very difficult to get
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox Hi, I think just a short video of someone making a simple video would help, If i was looking to purchase I would want to see the UI & how even just the basic fxs are added, on the website all i see is this that you scroll up overlaying
• Other products

  One answer, on 3/14/2024

  RE: Magix MP3 Deluxe 19
  @DAVID-CHAMBERLAND Hi A patch is unlikely, the program is over 8yrs old and is no longer listed on the Magix website. What is the full error message and , Windows version. John EBForum Moderator
• ACID

  10 answers, most recent on 11/29/2023

  RE: Main studio computer died, have v 7.x - can't find serial
  @Jack-Millz Of course, resetting the mail password at Sony won't work for the Magix website.
• Movie Studio

  2 answers, most recent on 5/29/2024

  RE: MP4 Codec Needed
  @Roger-Fleming Hi and welcome to the user to user forums. It should still be possible to log into your Magix account on the main website with your old email address if you can still remember it and then change your details from there. If you can't
• Web Designer

  2 answers, most recent on 10/16/2023

  XZARA WEBSITE MAKER 19 PREMIUM
  I have website account Email address removed by Moderator My questions? MAGIX WEBSITE MAKER i can not find it. I have XZARA WEBSITE MAKER PREMIUM it is very good but i can not make my websites HTTPS:// it is only HTTP:// without S. How i can make my
• Movie Studio

  7 answers, most recent on 3/9/2024

  RE: How do I cancel my subscription of movie studio?
  @Lee-N The standard way is an e-mail to infoservice@magix.net. I don't think they can ignore that. Since they explicitly stated in EULA that you can send your cancellation to infoservice@magix.net and you usually have a copy of this in your e-mail
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox Hi Tony . . . . I don't see Xara on the Magix website. . . . . You won't, Magix stopped distributing Xara software nearly 2 years ago - see this topic Added: . . . . Where I think you have a strong point is with VPX having movies within
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Can-Dive @me_again @Iris-Willis @AAProds I have looked and concede that there are basic editors out there (I downloaded and tried out irfanview) and looked at the specs for FastStone and xnview) capable of at least some basic editing and batch
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson As far as I can see, Magix Movie Studio doesn't handle .m2ts files at all. I'm not sure how you came to this conclusion. Magix Movie Studio can import, edit and export .m2ts files. If you are having some issue and want a definitive
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox Hi Tony, Software of the caliber of VPX deserves a better website than what it already has. I say this because I don't want to see the software fall by the wayside because of marketing the software. In addition, the website hasn't changed in
• Xara Designer Pro

  2 answers, most recent on 5/4/2024

  RE: Update service/Xara vs Magix
  @Louis-Dow Hi Magix no longer sell Xara products and presumably the 'update service', these are now back with Xara. You can update the program to the latest version, the Magix versions were 1 or 2 versions behind those of Xara, on the Xara website,
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox  As in this instance I have allowed this topic toun 'off topic' the questions / statements being made do show how features could be promoted/demonstrated more in the product pages on the Magix Website. . In @Gid's case a valid question has
• Web Designer

  13 answers, most recent on 9/19/2025

  RE: My Magix account
  @johndm As @browj2 wrote in the post immediately above yours: There are no further updates from Magix, only from Xara. I believe the image you show is from the Xara website so you need to contact them to answer your question. JeffForum Moderator
• Movie Studio

  3 answers, most recent on 7/14/2024

  RE: Movie Studio Platinum Upgrade from Using Movie Studio Platinum 14
  @Stephen-Flannery Movie Studio Platinum 2025 is a different programme to your Vegas Movie Studio14. It's what was called Magix Movie Edit Pro which is now renamed Magix Movie Studio. That's why you are finding it so different including the absence