• Other products

  5 answers, most recent on 9/30/2025

  [Solved] Independence Pro 3.5
  I purchased Independence Pro when it was originally Yellow Tools.  The software was originally 3.1 then you had to manually upgrade to version 3.3.  Somewhere down the line when the software was upgraded to 3.5 something went terribly wrong as I
• Music Maker

  2 answers, most recent on 6/14/2024

  RE: [Solved] Shop Vst files
  @Scott-Griffiths You can try to manually install the Vita Instruments. Visit Producerplanet.com and login with your e-mail address and password. Look under My Products for your instruments. Download the installer and then run it. Does this work?
• Web Designer

  2 answers, most recent on 10/3/2025

  RE: Error No.6
  @Nigel-Watson Hi Is this a re-install on a new computer running Windows 11? Added: @SP. . . . .  I'm pretty sure that it's no longer possible to download such old software from your Magix customer account . . . . Confirmed, none of the Xara products
• Video Pro X

  One answer, on 4/22/2026

  serial number missing
  i have ordered the video pro software and have it downloaded, but cannot use it because my serial number does not open and finish the job. I am getting NO help and very frustrated. I would like an answer from someone today, please!
• SOUND FORGE

  One answer, on 6/15/2025

  Sound Forge Pro
  How can I download to another computer?
• Off topic

  160 answers, most recent 31 minutes ago

  RE: Magix support has not responded to support tickets for months
  Hi, I actually have an invoice from Magix which is marked Paid by PayPal. It was for the initial upgrade to MusicMaker Ultimate with Ultimate Add-ons. The invoice date was June 3rd. I do have an invoice number but no download links were
• Music Maker

  3 answers, most recent on 1/23/2025

  Download Loops
  I purchased and downloaded a Loop Bundle, and my Magix MusicMaker cant find them.
• Rescue Your Videotapes!

  3 answers, most recent on 12/30/2025

  RE: [Solved] MxDownloadManager.exe crashes when trying to download Version 7
  @JudgeHawk It's no longer working. You could contact customer support at infoservice@magix.net and ask them for the installer, but I assume that they won't answer or simply say it's out of support because it's an old software from 2013. I also don't
• SOUND FORGE

  10 answers, most recent on 2/17/2025

  RE: Can SF 7 be uninstalled and reinstalled?
  @bzan Is also a download link for SF7 in your Magix account? Then simply try to download and install it.
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  I could then Music maker would crash and the message I got "Music Maker is no longer working". I then restart the Music Maker and the shop changes to prices and I click those on and I get a buy button to press, The downloads I did do, now showed up
• Music Maker

  3 answers, most recent on 2/3/2024

  RE: [Solved] Reinstalled, where to find prepurchased soundpools ?
  @Brian-Robichaud They should be all listed in the Download tab inside the program.
• Music Maker

  7 answers, most recent on 12/16/2025

  MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  I purchased Magix Music Maker 2026 (ULTIMATE) but It only sent me the link to download the premium version. I was also supposed to get access to ALL loops but this is not happening. I have already installed the premium so I need to know how to get
• Photo & Graphic Designer

  One answer, on 8/27/2025

  Photo Manager Dedupe facility
  I am trying to dedupe my newly downloaded files, but I cannot find a dedupe facility???
• Video Pro X

  2 answers, most recent on 9/20/2024

  RE: [Solved] Reinstall Ultimate Traveler Package in Travel Maps
  Hi, It should be installed in Video Pro X, then you have access in Travel Maps. Check under Templates, Themepacks that it is installed. It may show that you have to download it there. Make sure to wait a minute or so after starting VPX for it to log
• SOUND FORGE

  One answer, on 7/10/2025

  Installation Manager will not run. Can't install SF 18pro update
  Just downloaded the version 18pro updater but cannot install it. I get the message that the Magix Installation Manager will not run. Have tried two complete downloads; installed NetFramework 4.8; retsarted, etc. nothing helped. Running Win 10 64; no
• Movie Studio

  4 answers, most recent on 4/30/2026

  RE: Premium Content
  I don't have any effects in the media pool showing the download icon. Video Deluxe Premium 2026 appears virtually identical to version 2025 with the exception of the somewhat buried AI features. I sent Magix a request to merge my email addresses.
• Music Maker

  3 answers, most recent on 1/17/2026

  RE: NO DOWNLOAD MUSIC MAKER 2025 PREMIUM
  @art-mak Загрузка может быть заблокирована вашим брандмауэром или антивирусом. Вы можете временно отключить и то, и другое.     The download may get blocked by your firewall or antivirus. You could temporarily disable both.
• SOUND FORGE

  One answer, on 4/27/2026

  RE: Sound Forge 9.0 reg not working on a new PC
  @Tim-Threlfall To my understanding you need to download the installer from your Magix customer account and then need to create an activation code in your account settings. Details can be read
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm Magix released updated drivers for Windows 10 a few years ago, but I don't know if they also work with Windows 11. The links are here: Video Converter Premium – Download drivers: https://my.hidrive.com/lnk/FCAqGVxG   Video Converter Red
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @me_again Andy, you feeling brave? Here's an AC3 codec download that would be worth trying. The reference post on the Adobe forums
• Movie Studio

  One answer, on 3/7/2025

  After downloading the movie studio 2025, I can not get it to run
  After downloading the movie studio 2025, I can not get it to run or open to use.
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Hi, Did you download and install the file from your account?And, did you use the same email address as the one for your account with MAGIX when you tried to activate the program after installing it? John CB
• SOUND FORGE

  11 answers, most recent on 3/1/2025

  RE: Sound Forge Pro 18 MAGIX Hub Text to Speech downloads are White Noise
  Sound Forge Pro 18 MAGIX Hub Text to Speech downloads are still not working. The "Generate Preview" works fine, but when I download the audio the download is digital white noise. The program worked fine during the trial period, but after I purchased
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  @VinceTwo-Two Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and