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I've just installed Windows 11 Home (22h2 64 bit) on my laptop, but now when I install Acid Pro 8 the DLM Manager fails to load, which prevents built-in plugins such as ReverbFX and ExpressFX from appearing. I have already performed a thorough set

Movie Studio

3 answers, most recent on 9/5/2025

RE: [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error

@BrenyC Hi . . . . 'UCRTBASE.DLL error' . . . . This could be a display driver issue, last time we saw this issue it was with an Intel integrated GPU, are the graphics drivers for the Intel UHD 770, and, if you have a discrete graphics card, eg

Rescue Your Videotapes!

20 answers, most recent on 11/23/2025

RE: Windows does not find drivers for the video grabber usb device

@Atte-Tahvanainen In what order did you first install the software and connect the USB Grabber? The standard practice (which I'm fairly sure this device needs) is that you install the software first and only connect the USB Device when the

Movie Studio

5 answers, most recent on 5/19/2026

[Solved] That old chestnut - Quicktime

Greetings, For years now, I've been using Quicktime Alternative 1.8.1 mainly because I occasionally use MPEG Streamclip which requires it and MS2025 works with it. During a bout of certifiable stupidity I uninstalled Qalternative. "Oops" I thought,

SOUND FORGE

5 answers, most recent on 10/7/2025

RE: [Solved] Missing DLL for Sound Forge Pro installer

Thank you. Already had done the stock system checks. Turned to Magix support, and as I was describing the issue, it suggested this site

Movie Studio

4 answers, most recent on 11/17/2025

Blank error dialogue box appears during MS2022 reinstall

I am getting a blank error message dialogue box from the Installation Manager whilst trying to reinstall MS2022 Platinum after upgrading to Windows 11. It just offers 3 options: Abort; Retry; Ignore, but has no other information whatsoever. The last

Music Maker

7 answers, most recent on 6/13/2024

RE: [Solved] I keep getting error message "audio engine inactive " from VST plugin.

I re-installed Music Maker and Superior drummer. That seemed to be the solution, now it works fine again!

ACID

11 answers, most recent on 12/30/2025

RE: [Closed] DLM manager fails to load on installation, so no built in plugins

One more thing: I've now upgraded to Windows 11 Home 25h2, and that hasn't fixed the problem. When installing I run as administrator and disable antivirus, and I remove any registries and folders from previous installations before reinstalling. The

SOUND FORGE

13 answers, most recent on 8/8/2025

RE: Can't register SF-7b even with the key

@bzan I tried installing both the Sony Archive file and the original one I got as an upgrade from Sony. This could be the issue. As far as I know, Magix updated the installer after they took over Sound Forge from Sony. Maybe the Magix installer has

SOUND FORGE

2 answers, most recent on 12/24/2025

[Solved] SF10 Activation

Bonjour, Je n'arrive plus à activer les logiciels initialement éditer par Sony Media Software (Sound Forge 10, CD Architect etc). J'utilise bien mes numéros de série enregistrés et les installateurs de mon compte Magix . Est ce les serveurs qui

SOUND FORGE

5 answers, most recent on 10/7/2025

RE: Missing DLL for Sound Forge Pro installer

@craig-l Try installing the Visual C++ Redistributables 2015-2022 from here: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio-2015-2022 After that, try to run the installer again.

Music Maker

2 answers, most recent on 3/15/2026

I installed Music Maker 2014 in new computer.

my passwords for the program will not work states error 10 what can I do.

ACID

16 answers, most recent on 6/25/2024

RE: [Solved] Acid Pro 10 can't install Microsoft Visual C++ 2013(x64)- won't update

@Bart-0251 Hi An alternative is to download and install the Visual C++ 2013 redistributable from Microsoft here, and install both 32 and 64 bit versions, then install Acid. John EBForum Moderator

Music Maker

15 answers, most recent on 4/7/2026

RE: installation failed

Hello friend, I have good news. I have finally managed to install all the vita instruments that are now functioning properly. This action includes everything you recommended, including what I tried to move later. In addition to what you recommended,

Samplitude

3 answers, most recent on 4/20/2024

[Solved] Failure of install of Samplitude

Hello, I have a Samsung laptop with Windows 11, all updates installed. Can't figure out why, Samplitude Music Studio 2023 won't install. I get an error, something about "the code execution cannot proceed because mfc140u.dll was not found. I have

Movie Studio

One answer, on 2/22/2026

[Closed] re-registration

I need to Re-register Movie studio 11 since installing to a new drive. how can I do this?

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you

Movie Studio

5 answers, most recent on 11/24/2024

RE: [Solved] MS 2025 Can not install extra content

Thanks for all the replies. Apologies....doh! Did not actually read what was in the dialogue box.....Just assumed that a tick in the box was needed to 'verify' the package as being installed. Comprehension 101 <<< failsorry again and thanks

SOUND FORGE

6 answers, most recent on 10/28/2024

[Solved] Issue with context menu in soundforge 18 (again..)

Hello there,i'm using soundforge since some times...but when i installed Soundforge 18, i had the context menu of soundforge 15, 16, 17 and 18..I read that to fix this i had to uninstall everything and installing again soundforge 18.yes, it's worked

SOUND FORGE

6 answers, most recent on 12/9/2025

RE: reg custom fade scripts from old version not recognized by new reg

FWIW, most Magix versions of Sound Forge can be installed as 32 and/or 64 bit and activated on the same PC without issue. They share many of the custom settings and do not count as a second activation. There is no 32 bit installer for SFP-18. I am

Other products

7 answers, most recent on 10/3/2024

[Solved] unable to install Indepdence 3.6

Hi guys, I'm a newbie here.. Just recently upgraded to Pro X8 suite...from X3.. I'm having problems installing the Independence 3.6 plugin using the main software download feature. I keep getting the message ''Insert the MAGIX independence Pro 3.3

Photostory

20 answers, most recent on 2/28/2026

RE: Photostory 2026, "RC String 8875 not found"

I have just installed the latest Photostory update and would you believe it? The "RC String 8875 not found" message has been fixed.