• MAGIX

  10 answers, most recent on 3/30/2026

  Service Status: Loops Unlimited #Solved
  We are currently experiencing lingering effects from an outage with one of our cloud providers.Although we successfully restored or migrated many services over the weekend, there are still ongoing issues with the subscription management for Loops
• Movie Studio

  2 answers, most recent on 9/22/2025

  RE: Updates to Video Deluxe 2026
  @bjtap I've just checked on my installation of VdL 2026 Premium and "No Updates Found". JeffForum Moderator
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  I'm not trying to update my Acid Pro 8 because I already did... I just read your sentence incorrectly, so... boy am I glad I double checked with you first! OK, let me try that. Thank you SP
• Music Maker

  4 answers, most recent on 11/7/2024

  [Solved] Missing loops from one soundpool
  Hello Fellow Music Creators!!👋I've looked through some of the related topics for this problem for a fix but none worked.I purchased the Techno 5 am soundpool a while back.Cool loops in there.Now the only problem I have with it is there should be 14
• Samplitude

  3 answers, most recent on 10/8/2025

  RE: New update is available for Samplitude Pro X8 and Music Studio X8
  Happy new year to everyone! We start this year with small bugfix patch for Pro X8 nad Music Studio (see below). More good things to come this year, stay tuned A new update is available for Samplitude Pro X8 and Pro X8 Suite, which can be installed
• Music Maker

  4 answers, most recent on 1/8/2024

  [Solved] Soundpools missing
  After updating Musik Maker 24 (update) ive lost all my old soundpools, but they are still in the folder, you need to make a litle program that put them in the loop again.
• Movie Studio

  3 answers, most recent on 1/13/2026

  RE: Settings - CPU or GPU - Video Delux Premium 2026
  @SHANE-KOHUT Hi As I mentioned in your previous topic there is an issue with the Nvidia drivers 591.xxx, there will be no hardware acceleration for the h.264 and h.265 video file formats if you export to either of these formats. Do ensure that the
• Samplitude

  6 answers, most recent on 1/14/2025

  [Solved] High CPU & RAM usage Samplitude Pro x8 Suite
  Second time experiencing this issue with the latest update of Samplitude Pro x8 Suite, I am getting CPU usage of over 97% and RAM at 53% which makes the entire PC unusable. my pc specs are; CPU: AMD Ryzen 7 7840HS with Radeon 780M Graphics  3.80
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  @me_again Hi Andy Is the video 3D (Stereo), digging deeper on GoPro formats I found, they actually bought out Cineform for their 3D/Stereo Hero camera. . . . . that file that isn't loading anymore, the long German name, something to do with Magix
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  @me_again Hi Andy . . . . GoPro MOVs . . . . Cineform . . . What does a MediaInfo analysis give on one of these files? GoPros do not encode in the Cineform encoding format, have the videos been through a video converter? What change recently
• ACID

  8 answers, most recent on 12/15/2025

  Acid Pro 11 plante "update VST plugins"
  No response from support, unable to work since last week I haven't used Acid Pro 11 for several weeks. It was working perfectly before, but now it crashes when I start it up..I've tried everything: uninstalling/reinstalling Acid,
• SOUND FORGE

  2 answers, most recent on 12/12/2025

  "Bundle" from Producer Planet?
  I just got my Update to Sound Forge (17). There is a link for extra stuff from Producer Planet. However, whenever I put that site in my browser, it fails. What's up??
• Samplitude

  2 answers, most recent on 10/10/2024

  [Solved] Feature request
  Samplitude ProX 8 suite, latest update version.Windows 11.I have my shortcuts set up so that I can stop playback at the cursor point by hitting enter.But when I am in the midi editor and hit enter, it closes the midi window and the audio
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  Thanks Gid. Sorry about that. Access has now been updated.
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  @AJenn Ok, interesting. Thanks for your follow-up response. 👍 Of course, I don't know what helped in your case. Could be the registry cleaning or the MIDI 2 service deactivation. If the problem occurs again, it is quite possible that automatic
• Movie Studio

  13 answers, most recent on 9/8/2025

  RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  @Apollo89x Hi. Can you update your signature to all your current hardware and windows version please? Ray.
• Photostory

  4 answers, most recent on 2/6/2025

  RE: Magix requests graphics card update
  A year later and my old Asus laptop is still rendering Photostory projects okay but Magix still says update graphics card. I think it actually means update to a new graphics card - rather than a driver update! But as the graphics card/s are part of
• Movie Studio

  10 answers, most recent on 11/9/2025

  RE: program crash trying to extract audio to txt file for use as sub title
  @spuddy13 Hi Brian Thanks for the update, YT can also create a Transcript of the video, which can be copied and downloaded by the viewer. John EB
• Music Maker

  3 answers, most recent on 4/3/2026

  RE: Installation Gets Stuck
  Update: I have found that I have Music Maker 2026 installed and working on my pc. The only bug was that the setup exe was freezing like shown in the first post. So TLDR: Setup seems to work. Setup.exe seem to freeze forever but gets the job done.
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi . . . . previous computer had Windows 25H2 Build 26200.8524 and the new one has Windows 25H2 Build 26200.8457 . . . . A bit of a longshot I am running on Windows 25H2 Build 26200.8457 and experiencing no issues with Photostory 2026 which
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Iris-Willis Hi. If there have been any operating system updates to your husbands phone it is conceivable the phone has been updated to use the latest codec. Apple continuously does this. It does not want it's users to use other operating system
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Hi sorry for long delay - just back from travels. I updated my signature. I have two systems, a desktop and a laptop. Both VPX16 and Studio fail on my desktop with the same message. Studio 2026 fails on laptop but VPX16 runs fine on it - both same
• Off topic

  160 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp @Danny-Walsh @David-Robinson5527 @Craig-milne @SP. @instrumentality Hi Hopefully Tom can give an update at some point, on why users are enduring an endless loop ending with their ticket prematurely closing. Stephen Forum Moderator
• Other products

  5 answers, most recent on 3/18/2025

  RE: Commercial use of MAGIX SP - what about loops purchased via MMM store?
  @Pernas How are they updated?