• Audio Cleaning Lab

  25 answers, most recent on 11/4/2025

  [Solved] Open GL driver error
  All of a sudden my Audio Cleaning Lab software will not run. I reinstalled it. I deleted it and reinstalled it. I even, stupidly, bought another copy, just to see if that would work. Now I'm out $34.95, plus my initial purchase price. No one from
• Other products

  21 answers, most recent on 1/6/2019

  [Solved] Error: Can't find the name of Intel ICD OpenGL driver
  The "fix" provided by Magix won't work for this error: Can't find the name of Intel ICD OpenGL driver. Drivers are all up to date.
• Other products

  5 answers, most recent on 3/8/2017

  [Solved] Error when opening VSCL: cannot find the name Intel lCD OpenGL Driver
  This is a problem I see every time I attempt to open the SAL Video Sound Cleaning Lab supplied with VPX 365. I found a post http://Error when opening Magix: cannot find the name Intel lCD OpenGL Driver detailing the same problem, with an earlier (?)
• Audio Cleaning Lab

  One answer, on 3/2/2017

  [Solved] Failure to launch
  After several months of successful operation I cannot launch my Audio Cleaning Lab software. I get the error message "Open GL ES Error - Can't find the name of Intel ICD Open GL driver" Anybody have any suggestions?
• Audio Cleaning Lab

  5 answers, most recent on 4/24/2017

  [Solved] Error when opening Magix: cannot find the name Intel lCD OpenGL Driver
  Using 2016 Audio cleaning lab on Windows 10, when I open the program I get this message:Cannot find the name Intel lCD OpenGL Driver & it will not open. Not sure if this is a Magix error or Windows, have uninstalled Magix & downloaded again
• Video Pro X

  One answer, on 1/15/2017

  [Solved] Problems reinstalling VPX8
  Hi Got myself in a bit of a mess after VPX started crashing on program start up with an error with the libmfxhw64.dll (which I believe is something to do with HEVC even though I was not using HEVC) after I did an earlier update. I previously rolled
• Movie Studio

  36 answers, most recent on 1/15/2017

  [Solved] First Impressions and troubles.
  Computer Specs: Intel I5 processor 16gig ram and 250gb SSD with Windows 10, and there is no need for proxy file editing for my purposes. Graphics Card: Despite buying a AMD Radeon R7-200 Graphics card specifically for hardware mp4 export, AVCHD, It
• Video Pro X

  One answer, on 1/8/2024

  RE: Error in Module
  @Reginald-Rutledge Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and
• Other products

  3 answers, most recent on 3/9/2023

  RE: OXA Error
  @Mervyn-Czarnecki Hi In addition to @emmrecs comment and assuming that the system scan did not find any errors or fixed them and you restarted the computer - not shutdown, power up - the Error 0xA: ....... generally means that there is an issue with
• Music Maker

  12 answers, most recent on 9/11/2023

  No sound from Midi keyboard; ASIO driver not working
  Hello everyone. I just got Music Maker 2024, and straight away I've run into issues with the Midi keyboard that I hope someone here might have an answer to? The keyboard doesn't make any sound, and neither does the playback when I record notes off
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  @dgclayton Hi Does the Music Editor start if you browse to the folder: C:\Program Files\MAGIX\Movie Studio 2023 edition \MusicEditor and double click on the file MusicEditor.exe If not try disabling your Antivirus and test again. If the program
• Music Maker

  7 answers, most recent on 4/16/2023

  RE: I am using my Magix MusicMaker 17 and Zoom L-12 Live Track
  Ok first I'd like to thamk you for your time and your feed back. So thanks. Yes I'm using Magix MusicMaker 2017. To be clear in the options menu in Magix  Music Maker 2017 the Zoom L-12 ASIO driver is there, but when I click on it to load it a pop
• Movie Studio

  7 answers, most recent on 12/3/2025

  Legacy Movie Edit Pro installer crashes in Download screen
  I own the legacy Movie Edit Pro, has worked fine for years.  Recently it stopped working; when starting the application it would display an error that the application folder is corrupt and needs to be repaired.  I uninstalled it, logged into the
• Photostory

  2 answers, most recent on 12/4/2023

  RE: Magix photostory deluxe 2023.
  @Francois-Maes Hi . . . . How to contact magix by phone to give more details? . . . . There is no telephone support, you can raise a Support ticket, link is at the top of the page and scroll down to the bottom to see the Email Support link. A
• Music Maker

  2 answers, most recent on 6/14/2023

  Program locks up continuosly with no error message!
  I just purchased the Premium package of Music Maker! I have spent 2.5 hours just trying to get the software running after installation. I have downloaded and installed it twice just to be sure it's not a comm problem. I waited a full 30 minutes just
• SOUND FORGE

  One answer, on 3/18/2023

  RE: Sound forge doesn’t work
  What is the bit depth of the file and do all file formats (MP3, AAC. PCM), ect.) exhibit the same error message?Try a different audio 'playback device' in "Options> Preferences> Audio". 'Windows Classic Wave Driver' and 'Microsoft Sound
• Movie Studio

  25 answers, most recent on 10/22/2023

  RE: Movie Studio 2023 freezing with 4K input
  @Stephen-Fearnley Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor
• Movie Studio

  2 answers, most recent on 12/5/2023

  RE: MP4 codec not showing video after importing
  @ROSS-HARFIELD Hi . . . . Unable to show my MP4 video codec files after upgrading to 2024 version . . . . MP4 is not a video codec, it is a container file format which supports several video codecs and audio codecs internally. We need more
• Movie Studio

  One answer, on 10/31/2023

  RE: Error que me cierra el programa
  @Jordi-RiquelmeCivit Hi . . . . In C: there is 24 GB free . . . . This would not help with the issue you are having, it is recommended that you have at least 15% free space on large drives eg 2TB or more , and 20% minimum on smaller drives, any less
• Off topic

  3 answers, most recent on 11/27/2023

  RE: Greetings
  @DVineChoicesLLC Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. See this topic in case of technical difficulties for what is required, before
• Movie Studio

  4 answers, most recent on 12/27/2023

  RE: Magix movie studip 2024 super slow on a killer machine
  @NielsChristian-Mohr Hi Answering your questions in reverse order: I do not have the 'Blue Puzzle template from the Simple Things pack, however several users have found a few issues with other titles having positioning, or alignment, or font
• Video Pro X

  8 answers, most recent on 5/1/2023

  Magix stopes with the error messaged: Error in Module OpenCL.dll
  Hi After changing the MB/i7-13700 (using W10a) I have reinstalled Magix Video Editor Pro 2023 including add-ons. At startup Magix requests registration, a confirmation Window opens and startup continues.However, before opening the project window it
• Video Pro X

  11 answers, most recent on 6/13/2023

  RE: Video Pro X 15 will not install
  @George-Monaghan Hi We need more information: Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full. The amount of free space on the hard
• Movie Studio

  One answer, on 9/24/2023

  RE: my Media
  @Brian-Blore Hi . . . .  error in module "ntdll" . . . . This usually means there is an issue or mismatch in your Windows installation. See this tutorial and carry out steps 3 - 11. If that does not fix the issue then we need more information to