• Off topic

  8 answers, most recent on 5/27/2024

  RE: [Closed] Magix have denied subscription refund
  It is currently in pending for the annual sub, I have contacted my bank and once the funds have cleared, I am charging it back. Enjoy the costs Magix and what a stupid way to treat your customers.Forcing a sub on someone who is not using it right on
• Off topic

  14 answers, most recent on 2/2/2025

  RE: Not able to pay for the product
  @Frode-Lindland Welcome to the Magix user to user forums. Which Magix product are you trying to buy, and from where? And whereabouts in the world are you? If you are wanting to buy via the magix.com website your card issuing bank has to offer
• Movie Studio

  7 answers, most recent on 7/7/2023

  RE: Mp4 playback and timeline issues
  @Francesca-White I had a look at that app don't think I'm going install it esp if it's asking for payment. but here's the info on it for anyone else who might be interested. Not a good rating on it,
• Video Pro X

  20 answers, most recent on 10/15/2023

  Video Pro X15
  I can see that Magix has released a new version of Video Pro named Video Pro X15, which I assume is an upgrade for the current version Video Pro X14. Interestingly, they are not shy of splashing it across their website. Also when starting my
• Music Maker

  One answer, on 2/2/2023

  RE: Sound pools
  @stephen-deatcher Hi See this Magix topic. Do note that your location determines alternative methods of payment eg in the EU PayPal is available, in the UK it is not. John EBForum Moderator
• Web Designer

  6 answers, most recent on 3/1/2023

  RE: "Jewelry Online Shop" widget and mobile version issues
  Thanks John. Sadly, your comment doesn't address either of my issues. Yes, I know I need a third-party ecommerce provider (I use PayPal). But I still need a functional landing page where customers can click on a product photo or a button to take
• Music Maker

  One answer, on 3/26/2023

  unlimited loops or?
  do not get smart on my trouble with maxic and my loops. i can read that i need to update my payment details. but the thing is that 300 kr is taken from my bank and i dont know what it is i now are the lucky owner of. not unlimeted loops because i
• Movie Studio

  6 answers, most recent on 4/5/2023

  RE: Constant freezing
  @Brielle Hi. Since Adobe has had court battles with Dolby labs over a dispute on royalty payments, the support for the AC-3 audio codec has been withdrawn from numerous video editing applications and could be the source of your problems. The only
• Off topic

  2 answers, most recent on 1/13/2023

  Will UK Magix accept PayPal anytime soon?
  Hi! I would like to upgrade from the 2019 to the 2023 version of M.M. but PayPal is not available as an option for payment. This is preventing me buying the product. Are there any plans to include PayPal soon? Thank you.
• Other products

  11 answers, most recent on 12/28/2022

  RE: producerplanet.com - Coupon 19.99$ from Humble Bundle
  @Myko The coupons should work fine. I think there might be a problem with your credit card provider. Maybe they blocked payments to Magix because you paid multiple times on the same date?
• Music Maker

  9 answers, most recent on 12/26/2022

  RE: can not activate
  Yes, I have a follow-up email with a serial number. I could not activate the software.   Question: Is it possible to reload the download and activate it? Payment has already been made.
• ACID

  14 answers, most recent on 4/4/2023

  RE: [Closed] Acid Music Studio 10 - Where get realistic sounding instruments?
  @mr_ An error can occur if your payment provider doesn't support two factor authentication. Technically you could use East West Composer Clouds with Music Maker if you have the VST feature for Music Maker installed. I think this is definitely the
• ACID

  14 answers, most recent on 4/4/2023

  RE: [Closed] Acid Music Studio 10 - Where get realistic sounding instruments?
  @mr_ An error can occur if your payment provider doesn't support two factor authentication. Technically you could use East West Composer Clouds with Music Maker if you have the VST feature for Music Maker installed. I think this is definitely the
• ACID

  14 answers, most recent on 4/4/2023

  RE: [Closed] Acid Music Studio 10 - Where get realistic sounding instruments?
  Hey! Thanks! I have Music Maker! i tried buying the loop craft II set to toy with, and the site keeps giving me an message that there was an error during payment. Doesnt seem to matter whether im using the website or trying to buy directly on Music
• Off topic

  6 answers, most recent on 7/19/2023

  RE: Trying to purchase from Magix's email for 'Unspecified Product'
  I'm sorry I was not clear. I clicked on the link in an email ad from Magix, selected the product I wanted to buy, The next page gave to option of using paypal or credit card, or some other way to pay. I chose credit card and began entering the
• Music Maker

  5 answers, most recent on 12/15/2023

  Unable to get the activation code for MMM 2024 Premium.
  Long story short: I've already e-mailed support. However, it might take 2 to 4 days before they reply to me. If they do reply. I bought a digital copy via Best Buy because Magix.com doesn't seem to accept my credit card payment. I did as Best Buy
• Movie Studio

  6 answers, most recent on 5/20/2023

  RE: Magix "new" strategy
  @browj2 market speak, using terms that sound wonderful to the uninitiated, just don't work for me. I've heard them all before with other software, and nothing happened with the software. With Vegas 365, they already have "Access over 1.5 million
• Other products

  11 answers, most recent on 12/28/2022

  RE: producerplanet.com - Coupon 19.99$ from Humble Bundle
  @SP. @browj2 thx. The bank says that problem was in: "The acquirer incorrectly sends the terms of the transaction".The payment worked successfully for the VISA Internet card, but not for the universal MasterCard. From now on, I will pay with an
• Music Maker

  3 answers, most recent on 12/20/2022

  RE: Music Maker public beta
  @Cloudglow I think it would be very unusual for any software manufacturer to offer payment to public beta testers. In my experience, even private beta testers do not enjoy such benefits! JeffForum Moderator
• Music Maker

  9 answers, most recent on 12/27/2022

  RE: The Purchase Bug
  @speculativism Hi Are you able to get to the payment page and is this where the purchase is failing? If so see this post from Magix. John EBForum moderator
• Movie Studio

  31 answers, most recent on 6/27/2024

  RE: Where did my audio go?
  I thought it may also help in some way for you guys to know what I am trying to do with YT. To be brief:I was an audio print journalist for 4 years (2013- 2018). I started out writing for a forum trying to be the voice of reason in the sea of
• Music Maker

  2 answers, most recent on 11/2/2022

  RE: Clarification
  @Patrick-Abel It is a one time payment.
• Off topic

  One answer, on 1/4/2023

  RE: I want to cancel my subscription
  @Ahmed-Shawky Welcome to the Magix user to user forums. No-one here is a Magix employee so we can only offer basic guidance to you. You want to cancel your subscription, to which program? Full details of how to cancel would have been in the email
• Off topic

  One answer, on 2/8/2023

  RE: contract cancellation
  @Robert-Richardson Welcome to the Magix user to user forums. Contract cancellation method would have been detailed in the email you received when the contract began. Essentially, you need to email infoservice@magix.net with full details of your