• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  Independence keeps crashing when clicking project button. (this video I recorded accurately shows what has been happening). My Independence software has suddenly stopped working in it's fullest. The program has been working great for over a year,
• Samplitude

  4 answers, most recent on 1/27/2025

  [Solved] need help with configuring MIDI controller
  Samplitude Studio 2023, Windows 11 I just bought a MIDI keyboard which is mostly working, but there's one thing I can't figure out. The keyboard has Play and Record buttons on it, but I can't get them to do anything. The keyboard does work correctly
• SOUND FORGE

  One answer, on 3/23/2024

  RE: [Solved] why does it say I'm Not Logged In as Administrator, when I am?
  @jeanius123 Are you talking about the same problem as described here? https://www.magix.info/us/forum/program-will-not-open-unless-it-is-run-as-administrator--1207220/#ca1396227
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  @David-M-Turner Try the following: open the program settings and click on the button to clean up the in-app-store. The will delete the cache. You can also reset the program settings under the File > Settings menu. I recommend also, that you
• SOUND FORGE

  2 answers, most recent on 4/4/2025

  [Solved] Clicks and Pops when Waveform displayed
  Hi, When playing audio in SF18 there are clicks and pops ONLY if the waveform is displayed. If I minimize the file window it plays fine.  SF10 which I still have installed plays all files fine, even when zooming in and out of waveform.  ALL other
• Other products

  One answer, on 1/24/2026

  photomanager deluxe crashing
  After changing from trial to purchased version, photomanager is crashing when I ask for search for faces. I did unistall/reinstall. Message I get says previous search is still saving....then app closes. I am using Windows 11. Message from Visual C++
• Samplitude

  One answer, on 10/8/2024

  RE: [Solved] vst from music maker
  @Tomasz-Szwej Are you using the same customer account for Music Maker and Samplitude? Are the Vita instruments acquired from the Music Maker in-app-store? Are you using a new version of Samplitude? Then it should be possible to load the instruments
• SOUND FORGE

  One answer, on 3/23/2024

  [Solved] why does it say I'm Not Logged In as Administrator, when I am?
  Does anyone know how to fix this issue? The program won't work until I fix the problem.
• SOUND FORGE

  2 answers, most recent on 9/1/2025

  RE: Software is glitching.
  @Robert-Paul Is there an option under the file menu to reset the program settings? Alternatively, keep holding CTRL and SHIFT and start Sound Forge, this should bring up a window where you can reset the program settings.
• ACID

  3 answers, most recent on 4/19/2026

  May be there is hope for this program yet....?
  Seems that Boris FX now owns VEGAS, SOUND FORGE ... and ACID. If nothing else it'll be interesting.
• SOUND FORGE

  2 answers, most recent on 9/2/2025

  install Problem
  Please Help , I just downloaded the install file link and installed the program but do not see the Sound Forge Icon any where...And also can not find the installed program on my PC of Sound Forge 17
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  You mention "computer", then you mention "laptop". Are these two different machines? The program however is renaming every file to "end 1b". I've explained why VDL does this. I do agree that the movie name should not be changed to "end1b". Try a
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  BTW, proDAD Hide is a standalone program, not a plugin, even though it can be downloaded from within the program if purchased. John CB So this is yet more deliberately misleading & false advertsing by the xxxxxx who run Magix!!As they claim in
• Movie Studio

  3 answers, most recent on 7/27/2025

  RE: Regaining Focus
  Hi Al. No, all my Magix programs behave fine that way. Sometimes one of the programs may open up on the 'wrong' monitor but that is easy to put right and then normally it will keep opening on that monitor until the next 'glitch'. No idea what causes
• Movie Studio

  3 answers, most recent on 11/27/2024

  RE: [Solved] Moving the scrubber frame by frame
  @ron-griswold Hi There are 2 ways in Movie Studio: keyboard shortcuts left/right arrow keys  the Jog/shuttle control, you may need to turn this on - see image below A third method, I use, is an external device - a Contour ShuttleXpress - the jog
• Photostory

  3 answers, most recent on 10/17/2023

  [Solved] After upgrade was installed I got an error message
  I purchased an upgrade to my MAGIX program on October 15, 2023. My registration was accepted. On October 16 I successfully downloaded the software to my PC. When I tried to open the program I successfully entered my serial number but when I tried to
• Movie Studio

  2 answers, most recent on 3/6/2024

  RE: [Solved] Issues exporting split video as ONE full-length video
  @StillSinful Welcome to the Magix user to user forums. The trial version of MS2024 Platinum limits exports to, I believe, about three minutes maximum. From what you write I suspect you are encountering this limitation. The trial versions of ALL
• Movie Studio

  3 answers, most recent on 1/13/2026

  Settings - CPU or GPU - Video Delux Premium 2026
  Hi everyone I have a high end CPU - AMD Ryzen 7 9800X3D 8-Core Processor 64gb Ram Geforce RTX 3080ti GPU Should I leave the settings within the program as is with the GPU or change it to my CPU? With these specs what would help the program run
• Movie Studio

  2 answers, most recent on 5/27/2024

  RE: [Solved] how to use Prodad Vita scene
  @fergie Hi Once you have redeemed the Vitascene coupon the Vitascene download option shown below should appear in the program Copy the serial number, also make a note of it for future reference in case you need to re-activate again after a
• Music Maker

  No answers, created on 1/13/2026

  VST plugin missing file "com.files.base/config/automation_1_1_0.lua"
  After much longer than really should be required to fix something that shouldn't be shipped broken, I tracked the issue with one of my VSTs by finding its log: Vita Version 2.6.0.34 Windows 64 bit01:44:37:216 (error)      
• Movie Studio

  One answer, on 8/20/2024

  RE: [Solved] is it safe to delete files in MAGIX Downloads folder?
  @J.. Hi You can delete the items in the folder without losing features, however I would suggest you archive them off to a DVD or Blu-Ray disc in case you need to re-install, some of the extra plugins eg the 3rd party items which were included with
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  Perfect advise! Thanks soooo much. Program up and running
• Movie Studio

  16 answers, most recent on 11/14/2025

  RE: MEP plus 2022 freezing
  @kaywah Hi The link to the Travel Maps (TM) program should be in the Import tab left menu, IIRC correctly the link is called Travel Maps. This is it in Video Deluxe 2026, both the program and TM have a new name). Tm can also be run independently of
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Enter your serial number here, the website will give you the correct program it should work with: https://www.magix.com/int/support/my-service-center/product-downloads/