• Music Maker

  8 answers, most recent on 9/15/2023

  RE: [Solved] Old soundpools commerical licensing.
  @Patrick-Fox What do you mean with Soundpool 1 to 20? Do you mean Soundpool Collection 1 to 20? If you still have the CDs and DVDs you can use Collection 1 to 16 commercially without any additional license. Check the EULA text file on the discs.
• Movie Studio

  3 answers, most recent on 3/12/2024

  [Solved] How to COMPLETELY uninstall MEP | So can do a clean re-install?
  I have MEP Pro Plus (2022).The program has developed a bug which now causes it to freeze-up for 10-seconds, approx 30-seconds after the program is opened...Every single time (no matter what video is loaded / or even if there's no video at all
• Video Pro X

  24 answers, most recent on 10/8/2024

  [Solved] VPX Converting a Movie (MVD) to a Project (MVP)
  If I have a Project that contains multiple movies and I decide I want to convert one of my movies into a separate Project I would do the following: Right mouse click the movie tab and select Export Movie which will create a MVD file. Create a new
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x I do not have Magix Travel Maps. Never wanted them. Have no personal use for them. I do not get notifications asking me to download it. I think you have to be very careful when you set either of the Magix video editors up and don't just
• Music Maker

  7 answers, most recent on 2/22/2026

  RE: LOST SOUND POOLS AND LOOPS
  @ed-malone Welcome to the Magix user to user forums. First, please do not post ENTIRELY IN UPPER CASE LETTERS! Forum etiquette defines that as SHOUTING and so is liable to have other users ignore your posts. When you reinstalled MMM (which version
• Movie Studio

  One answer, on 3/26/2026

  [Closed] How do I find tutorial videos for Vegas Pro 23.0 rendering?
  Have done rendering before in earlier versions
• SOUND FORGE

  7 answers, most recent on 1/17/2025

  [Solved] How to correctly write subchunks for regions and marks programmatica
  I'm a SoundForge user but I'm also a developer and I'm making an application thatmakes modifications to wav sound files that have regions. From my application I can correctly read the regions and marks made by SoundForge but when I save the filewith
• Audio Cleaning Lab

  5 answers, most recent on 12/13/2023

  [Solved] Split tracks and fade in/out
  I'm new to ACL 4 having used Audacity for so long. What I could do in Audacity in 2 minutes is taking me a lot longer in ACL. If I record side A of a record and there are 6 tracks, I would like to apply fade in and out on each track. Especially for
• Samplitude

  9 answers, most recent on 1/11/2025

  RE: [Solved] Can't get Samplitude to recognize my input
  @Jim-Roshelli MME is an ancient Windows sound driver. Were you using Magix Low Latency or ASIO4ALL? Don't you have a driver for your interface? Please check its manual or the website of the manufacturer. It's not really clear from reading your posts
• Audio Cleaning Lab

  3 answers, most recent on 8/8/2024

  [Solved] Can't start free trial, installer just links to dead URL
  I've loved my old disc copy of Audio Cleaning Lab for years, but a new computer means a new install.So I'm trying to start the free trial of the current version - at least, I THINK it's the current version, it's the one I found when I googled Audio
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  Gear4music also do a "Subzero 4x4 midi interface"
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @jesse-b The steps you need to do were already mentioned by @CubeAce Please visit Magix.com and log into your customer account with your e-mail and password. Look under 'My Products' for registered software. If you want to change the e-mail you can
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  Yes, that is how I log into my Magix account. I do not do it from within either Vegas or Magix user forums. Logging in from the forum requires two logins, one for the forum and one for Magix.
• Movie Studio

  2 answers, most recent on 8/17/2024

  [Solved] Beginner's (probably) daft question
  I'm trying to start with MS and have read the manual and watched a number of tutorial videos. My question/problem is that although I can import my video clips and download them into the main project/preview window, the Timeline and Storyboard
• SOUND FORGE

  2 answers, most recent on 11/16/2023

  [Solved] enabling audio restoration
  I've reinstalled Soundforge Pro 16 Suite but I don't know how to enable audio restoration. What do I need to install in order to access it?
• Video Pro X

  10 answers, most recent on 7/19/2024

  RE: [Solved] Editing Title Templates
  Hi, Double-click on the title on the timeline or on the title in the Preview Monitor to open it in the Preview Monitor. There, highlight the text that you want to change, and make your changes in the Title Editor. Accept with the checkmark in the
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @AAProds How many Hollywood films do you have to watch before you know what Hollywood hasn't done? 😉😂.  
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Hi Paul, I do not recall reports of that cursor issue. I would try a reset/cache clear, even if it means redoing your customization settings , or.. If you do a basic reinstall, I think a lot of your custom settings would remain. but it may not
• Photostory

  2 answers, most recent on 12/25/2024

  RE: [Solved] How to get Photostory to use my updated images?
  @woodwindmusic-web Hi . . . . . Is there a cache anywhere I can delete. . . . There is a cache, however there is no option to clear it within the program, to clear it - save the project and restart Photostory. If you change the image while
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 as of 2025, OVHcloud has taken over as the Host for Magix As both John and I have pointed out to you, OVHCloud is now the host for what used to be known as "Magix Online World". This is completely different to Magix support, sales
• Video Pro X

  7 answers, most recent on 10/30/2024

  RE: [Solved] Is there a way to change the timeline seconds? For syncing.
  @jake-h Hi Jake, As @johnebaker already indicated, it is not possible to change the timescale. But you can sync audio and video to a frame accuracy. Do the following: "right click on the audio track and choose Set audio-video offset" Addition to:
• Samplitude

  5 answers, most recent on 6/11/2024

  [Solved] Auto monitor selected track
  Hello. Samplitude Pro X7 here. I have been trying to find out how to automatically enable monitoring of a track as soon as I select it, but I couldn't find how. I have read the most logical sections in the manual where such feature could be
• SOUND FORGE

  3 answers, most recent on 12/30/2025

  Voiceover Gate zeroes out the audio
  I just upgraded from 16 to 17. I have some pretty standard things I do for a podcast and using the Gate on Voiceover settings is one of them. If I do it in 17, after applying the waveform is a silent flat line. When I do it in 16 the VO gate applies
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Hi Jeff, Invoices do not include serial numbers, only the missing order-confirmation email with download link/instructions do. No such conformation was received, only the email with a PDF of the paid invoice attached. For me it was an upgrade to